HP LaserJet Enterprise M630dn, Enterprise M630h, Enterprise M630f, Enterprise M630z Full: Repair, Troubleshooting & Parts List Manual

Full: Repair, Troubleshooting & Parts List Manual HP LaserJet Enterprise M630dn, Enterprise M630h, Enterprise M630f, Enterprise M630z;
This manual is in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your HP LaserJet Enterprise.
You can print, zoom or read any diagram, picture or page from this Repair, Troubleshooting & Parts List Manual. Every chapter on this manual is fully detailed and contain all theĀ  simulation codes, trouble codes, maintenance procedures, reset procedures, diagnose procedures of HP LaserJet Enterprise M630dn, Enterprise M630h, Enterprise M630f, Enterprise M630z. You can find easily everything what do you need.
To see what contain, please read table of contents:

Content for REPAIR & PARTS LIST:
1) REMOVAL AND REPLACEMENT
For additional service and support information
Removal and replacement strategy
Considerations during removal and replacement
Required tools
Types of screws
Service approach
Before performing service
After performing service
Parts removal order
Customer self-repair (CSR) assemblies
Toner cartridge
Introduction
Step 1: Remove the toner cartridge
Step 2: Unpack the replacement toner cartridge
Step 3: Install the toner cartridge
Parts Return
Staple cartridge (for models with a stapler/stacker)
Introduction
Step 1: Remove the staple cartridge
Step 2: Unpack the replacement staple cartridge
Step 3: Install the staple cartridge
Parts Return
Backside background selector
Introduction
Step 1: Remove the backside background selector
Step 2: Unpack the replacement backside background selector
Step 3: Install the backside background selector
Parts Return
Formatter
Introduction
Step 1: Remove the formatter
Step 2: Remove the hard-disk drive (HDD) or solid-state memory (SSM)
Identify the component type
Remove the HDD
Remove the SSM
Step 3: Remove the DIMM
Step 4: Remove the fax PCA
Step 5: Unpack the replacement formatter
Step 6: Install the HDD or SSM
Step 7: Install the DIMM
Step 8: Install the fax PCA
Step 9: Install the formatter
Step 10: Test the installation
Parts Return
Hard-disk drive (HDD) or solid-state memory (SSM)
Introduction
Step 1: Remove the formatter
Step 2: Remove the hard-disk drive (HDD) or solid-state memory (SSM)
Identify the component type
Remove the HDD
Remove the SSM
Step 3: Unpack the replacement HDD or SSM
Step 4: Install the HDD or SSM
Install the HDD
Install the SSM
Step 5: Install the formatter
Step 6: Test the installation
Step 7: Reinstall the product firmware
Parts Return
Memory DIMM
Introduction
Step 1: Remove the formatter
Step 2: Remove the memory DIMM
Step 3: Unpack the replacement DIMM
Step 4: Reinstall the memory DIMM
Step 5: Install the formatter
Step 6: Test the installation
Parts Return
Fax printed-circuit assembly (PCA)
Introduction
Step 1: Remove the formatter
Step 2: Remove the fax PCA
Step 3: Unpack the replacement fax PCA
Step 4: Install the fax PCA
Step 5: Install the formatter
Step 6: Test the installation
Parts Return
Output bin and bin base assembly
Introduction
Step 1: Remove the output bin and bin base assembly
Step 2: Unpack the replacement output bin and bin base assembly
Step 3: Install the output bin and bin base assembly
Parts Return
Duplex accessory
Introduction
Step 1: Remove the output bin and bin base assembly or stapling mailbox
Step 2: Remove the duplex accessory
Step 3: Unpack the replacement duplex accessory
Step 4: Install the duplex accessory
Step 5: Install the output bin and bin base assembly or stapling mailbox
Step 6: Turn the product power on
Parts Return
Fuser-entrance guide
Introduction
Step 1: Remove the output bin and bin base assembly or stapling mailbox
Step 2: Remove the duplex accessory
Step 3: Remove the fuser-entrance guide
Step 4: Unpack the replacement fuser-entrance guide
Step 5: Install the fuser-entrance guide
Step 6: Install the duplex accessory
Step 7: Install the output bin and bin base assembly or stapling mailbox
Step 8: Turn the product power on
Parts Return
Fuser
Introduction
Step 1: Remove the output bin and bin base assembly or stapling mailbox
Step 2: Remove the duplex accessory
Step 3: Remove the fuser-entrance guide
Step 4: Remove the fuser
Step 5: Unpack the replacement fuser
Step 6: Install the fuser
Step 7: Install the fuser-entrance guide
Step 8: Install the duplex accessory
Step 9: Install the output bin and bin base assembly or stapling mailbox
Step 10: Turn the product power on
Step 11: Reset the supplies counter
Parts Return
Control-panel assembly
Introduction
Step 1: Remove the control panel
Step 2: Remove the keyboard (M630z only)
Step 3: Unpack the replacement control-panel assembly
Step 4: Install the keyboard (M630z only)
Step 5: Install the control-panel assembly
Parts Return
Keyboard assembly (M630z only)
Introduction
Step 1: Remove the control panel
Step 2: Remove the keyboard
Step 3: Unpack the replacement keyboard assembly
Step 4: Install the keyboard
Step 5: Install the control-panel assembly
Parts Return
Tray 1 pickup, feed, and separation rollers
Introduction
Step 1: Remove the Tray 1 pickup, feed, and separation rollers
Step 2: Unpack the replacement rollers
Step 3: Install the Tray 1 pickup, feed, and separation rollers
Parts Return
Tray 2-5 pickup and feed rollers
Introduction
Step 1: Remove the Tray 2 – 5 pickup and feed rollers
Step 2: Unpack the replacement rollers
Step 3: Install the Tray 2 – 5 pickup and feed rollers
Parts Return
Transfer roller
Introduction
Step 1: Remove the transfer roller
Step 2: Unpack the replacement roller
Step 3: Install the transfer roller
Parts Return
Document-feeder maintnenance kit
Introduction
Step 1: Remove the document-feeder rollers
Step 2: Remove the document-feeder separation pad
Step 3: Unpack the replacement rollers and separation pad
Step 4: Install the document-feeder separation pad
Step 5: Install the document-feeder rollers
Step 6: Reset the supplies counter
Parts Return
Document feeder white backing
Introduction
Step 1: Remove the document feeder white backing
Step 2: Unpack the replacement document feeder white backing
Step 3: Install the document feeder white backing
Parts Return
Document feeder and image scanner assemblies
Document-feeder mylar strip
Introduction
Step 1: Remove the document-feeder mylar strip
Step 2: Unpack the replacement mylar strip
Step 3: Install the document-feeder mylar strip
Parts Return
Document-feeder roller cover
Reinstall the document-feeder roller cover
Scanner rear cover
Introduction
Step 1: Remove the scanner rear cover
Step 2: Install the scanner rear cover
Step 3: Turn the product power on
Scanner control board (SCB)
Introduction
Step 1: Remove the scanner rear cover
Step 2: Remove the SCB
Step 4: Unpack the replacement SCB
Step 4: Install the SCB
Step 5: Install the scanner rear cover
Step 6: Turn the product power on
Parts Return
Document feeder
Introduction
Step 1: Remove the backside background selector
Step 2: Remove the scanner rear cover
Step 3: Remove the SCB
Step 4: Remove the document feeder
Step 5: Unpack the replacement document feeder
Step 6: Install the document feeder
Step 7: Install the SCB
Step 8: Install the scanner rear cover
Step 9: Install the backside background selector
Step 10: Install the document feeder white backing
Step 11: Reset the supplies counters and calibrate the scanner
Parts Return
Document-feeder hinge assembly
Remove the document-feeder hinge assembly
Image scanner assembly
Introduction
Step 1: Remove the scanner rear cover
Step 2: Remove the SCB
Step 3: Remove the document feeder
Step 4: Remove the image scanner assembly
Step 5: Unpack the replacement image scanner assembly
Step 6: Install the image scanner assembly
Step 7: Install the document feeder
Step 8: Install the SCB
Step 9: Install the scanner rear cover
Step 10: Install the replacemnt document feeder white backing
Step 11: Reset the supplies counters and calibrate the scanner
Parts Return
Covers, doors, tray, and external panels (product base)
Identification and location (product base)
Front cover
Introduction
Step 1: Remove the front cover
Step 2: Unpack the replacement front cover
Step 3: Install the front cover
Step 4: Turn the product power on
Parts Return
Envelope feeder cover
Image scanner cable cover
Introduction
Step 1: Remove the image scanner cable cover
Step 2: Unpack the replacement image scanner cable cover
Step 3: Install the image scanner cable cover
Step 4: Turn the product power on
Parts Return
Tray 1 cover
Introduction
Step 1: Remove the Tray 1 cover
Step 2: Unpack the replacement Tray 1 cover
Step 3: Install the Tray 1 cover
Step 4: Turn the product power on
Parts Return
Tray
Side-rear cover
Introduction
Step 1: Remove the formatter
Step 2: Remove the output bin and bin base assembly or stapling mailbox
Step 3: Remove the duplex accessory
Step 4: Remove the side-rear cover
Step 5: Unpack the replacement side-rear cover
Step 6: Install the side-rear cover
Step 7: Install the duplex accessory
Step 8: Install the output bin and bin base assembly or stapling mailbox
Step 9: Install the formatter
Step 10: Test the installation
Parts Return
Front-left cover and logo panel assembly
Remove the front-left cover and logo panel assembly
Install the front-left cover and logo panel assembly
Power-switch assembly
Introduction
Step 1: Remove the front cover
Step 2: Remove the power-switch assembly
Step 3: Unpack the replacement power-switch assembly
Step 4: Install the power-switch assembly
Step 5: Install the front cover
Step 6: Turn the product power on
Parts Return
Rear-right cover
Introduction
Step 1: Remove the rear-right cover
Step 2: Unpack the replacement rear-right cover
Step 3: Install the rear-right cover
Step 4: Turn the product power on
Parts Return
Rear-left cover
Introduction
Step 1: Remove the image scanner cable cover
Step 2: Remove the rear-right cover
Step 3: Remove the rear-left cover
Step 4: Unpack the replacement rear-left cover
Step 5: Install the rear-left cover
Step 6: Install the rear-right cover
Step 7: Install the image scanner cable cover
Step 8: Turn the product power on
Parts Return
Rear-top cover
Introduction
Step 1: Remove the image scanner cable cover
Step 2: Remove the rear-right cover
Step 3: Remove the rear-left cover
Step 4: Remove the rear-top cover
Step 5: Unpack the replacement rear-top cover
Step 6: Install the rear-top cover
Step 7: Install the rear-left cover
Step 8: Install the rear-right cover
Step 9: Install the image scanner cable cover
Step 10: Turn the product power on
Parts Return
Right-lower door
Introduction
Step 1: Remove the Tray 1 cover
Step 2: Remove the rear-right cover
Step 3: Remove the right-lower door
Step 4: Unpack the replacement right-lower door
Step 5: Install the right-lower door
Step 6: Install the rear-right cover
Step 7: Install the Tray 1 cover
Step 8: Turn the product power on
Parts Return
Document-feeder hinge cover
Remove the document-feeder hinge cover
Install the document-feeder hinge cover
Main assemblies
Registration assembly
Cassette-door-open detection switch (SW105)
Introduction
Step 1: Remove the cassette-door-open detection switch
Step 2: Unpack the replacement switch assembly
Step 3: Install the cassette-door-open detection switch
Step 4: Turn the product power on
Parts Return
Reverse assembly upper guide assembly
Install the reverse assembly upper guide assembly
Reverse assembly
Laser/scanner assembly
Remove the laser/scanner assembly
Cartridge sensor assembly
Remove the cartridge sensor assembly
Temperature sensor
Remove the temperature sensor
DC controller shield-plate assembly
Introduction
Step 1: Remove the image scanner cable cover
Step 2: Remove the rear-right cover
Step 3: Remove the rear-top cover
Step 4: Remove the DC controller shield-plate assembly
Step 5: Install the DC controller shield-plate assembly
Step 6: Install the rear-top cover
Step 7: Install the rear-right cover
Step 8: Install the image scanner cable cover
Step 9: Turn the product power on
DC controller
Introduction
Step 1: Remove the image scanner cable cover
Step 2: Remove the rear-right cover
Step 3: Remove the rear-top cover
Step 4: Remove the DC controller shield-plate assembly
Step 5: Remove the DC controller
Step 6: Unpack the replacement DC controller
Step 7: Install the DC controller
Step 8: Install the DC controller shield-plate assembly
Step 9: Install the rear-top cover
Step 10: Install the rear-right cover
Step 11: Install the image scanner cable cover
Step 12: Turn the product power on
Parts Return
Tray 1 pickup assembly
Introduction
Step 1: Remove the image scanner cable cover
Step 2: Remove the rear-top cover
Step 3: Remove the Tray 1 cover
Step 4: Remove the rear-right cover
Step 5: Remove the right-lower door
Step 6: Remove the DC controller shield-plate assembly
Step 7: Remove the Tray 1 pickup assembly
Step 8: Unpack the replacement Tray 1 pickup assembly
Step 9: Install the Tray 1 pickup assembly
Step 10: Install the DC controller shield-plate assembly
Step 11: Install the right-lower door
Step 12: Install the rear-right cover
Step 13: Install the Tray 1 cover
Step 14: Install the rear-top cover
Step 15: Install the image scanner cable cover
Step 16: Turn the product power on
Parts Return
Interconnect board (ICB)
Introduction
Step 1: Remove the formatter
Step 2: Remove the image scanner cable cover
Step 3: Remove the rear-right cover
Step 4: Remove the rear-top cover
Step 5: Remove the DC controller shield-plate assembly
Step 6: Remove the ICB
Step 7: Unpack the replacement interconnect board
Step 8: Install the ICB
Step 9: Install the DC controller shield-plate assembly
Step 10: Install the rear-top cover
Step 11: Install the rear-right cover
Step 12: Install the image scanner cable cover
Step 13: Install the formatter
Step 14: Test the installation
Parts Return
Feed motor (M101)
Introduction
Step 1: Remove the image scanner cable cover
Step 2: Remove the rear-right cover
Step 3: Remove the rear-top cover
Step 4: Remove the DC controller shield-plate assembly
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Step 5: Remove the feed motor
Step 6: Unpack the replacement feed motor
Step 7: Install the feed motor
Step 8: Install the DC controller shield-plate assembly
Step 9: Install the rear-top cover
Step 10: Install the rear-right cover
Step 11: Install the image scanner cable cover
Step 12: Turn the product power on
Parts Return
Drum motor (M102)
Remove the drum motor
Fuser motor (M299)
Remove the fuser motor
Main fan (FN101)
Remove the main fan
Laser/scanner fan (FN102)
Remove the laser/scanner fan
Install the laser/scanner fan
Cartridge front-side fan (FN103)
Remove the cartridge front-side fan
Install the cartridge front-side fan
Low-voltage power supply fan (FN104)
Remove the low-voltage power supply fan
Install the low-voltage power supply fan
Reverse assembly fan (FN105)
Remove the reverse assembly fan
Cartridge fan (FN301)
Remove the cartridge fan
Install the cartridge fan
Interlock switch assembly (SW101 and SW106)
Remove the interlock switch assembly
Output accessory detection switch (SW104)
Remove the output accessory detection switch
Low-voltage power supply (LVPS)
Introduction
Step 1: Remove the formatter
Step 2: Remove the output bin and bin base assembly or stapling mailbox
Step 3: Remove the duplex accessory
Step 4: Remove the side-rear cover
Step 5: Remove the image scanner cable cover
Step 6: Remove the rear-right cover
Step 7: Remove the rear-left cover
Step 8: Remove the rear-top cover
Step 9: Remove the DC controller shield-plate assembly
Step10: Remove the ICB
Step 11: Remove the LVPS
Step 12: Unpack the replacement LVPS
Step 13: Install the LVPS
Step 14: Install the ICB
Step 15: Install the DC controller shield-plate assembly
Step 16: Install the rear-top cover
Step 17: Install the rear-left cover
Step 18: Install the rear-right cover
Step 19: Install the image scanner cable cover
Step 20: Install the side-rear cover
Step 21: Install the duplex accessory
Step 22: Install the output bin and bin base assembly or stapling mailbox
Step 23: Install the formatter
Step 24: Test the installation
Parts Return
Lifter base assembly
Remove the lifter base assembly
Lifter assembly
Remove the lifter assembly
High-voltage power supply (HVPS)
Introduction
Step 1: Remove the formatter
Step 2: Remove the output bin and bin base assembly or stapling mailbox
Step 3: Remove the duplex accessory
Step 4: Remove the fuser-entrance guide
Step 5: Remove the fuser
Step 6: Remove the front cover
Step 7: Remove the side-rear cover
Step 8: Remove the image scanner cable cover
Step 9: Remove the rear-right cover
Step 10: Remove the rear-left cover
Step 11: Remove the rear-top cover
Step 12: Remove the DC controller shield-plate assembly
Step 13: Remove the DC controller
Step 14: Remove the ICB
Step 15: Remove the LVPS
Step 16: Remove the HVPS
Step 17: Unpack the replacement HVPS
Step 18: Install the HVPS
Step 19: Install the LVPS
Step 20: Install the ICB
Step 21: Install the DC controller
Step 22: Install the DC controller shield-plate assembly
Step 23: Install the rear-top cover
Step 24: Install the rear-left cover
Step 25: Install the rear-right cover
Step 26: Install the side-rear cover
Step 27: Install the image scanner cable cover
Step 28: Install the front cover
Step 29: Install the fuser
Step 30: Install the fuser-entrance guide
Step 31: Install the duplex accessory
Step 32: Install the output bin and bin base assembly or stapling mailbox
Step 33: Install the formatter
Step 34: Test the installation
Parts Return
Feed roller assembly
Remove the feed roller assembly
Pickup drive assembly
Introduction
Step 1: Remove the output bin and bin base assembly or stapling mailbox
Step 2: Remove the Tray 1 cover
Step 3: Remove the image scanner cable cover
Step 4: Remove the rear-right cover
Step 5: Remove the rear-left cover
Step 6: Remove the rear-top cover
Step 7: Remove the right-lower door
Step 8: Remove the DC controller shield-plate assembly
Step 9: Remove the DC controller
Step 10: Remove the feed motor
Step 11: Remove the pickup drive assembly
Step 12: Unpack the replacement pickup drive assembly
Step 13: Install the pickup drive assembly
Step 14: Install the feed motor
Step 15: Install the DC controller
Step 16: Install the DC controller shield-plate assembly
Step 17: Install the right-lower door
Step 18: Install the rear-top cover
Step 19: Install the rear-left cover
Step 20: Install the rear-right cover
Step 21: Install the image scanner cable cover
Step 22: Install the Tray 1 cover
Step 23: Install the output bin and bin base assembly or stapling mailbox
Step 24: Turn the product power on
Parts Return
Cassette pickup assembly
Introduction
Step 1: Remove the output bin and bin base assembly or stapling mailbox
Step 2: Remove the Tray 1 cover
Step 3: Remove the cassette-door-open detection switch
Step 4: Remove the image scanner cable cover
Step 5: Remove the rear-right cover
Step 6: Remove the rear-left cover
Step 7: Remove the rear-top cover
Step 8: Remove the DC controller shield-plate assembly
Step 9: Remove the DC controller
Step 10: Remove the Tray 1 pickup assembly
Step 11: Remove the feed motor
Step 12: Remove the pickup drive assembly
Step 13: Remove the cassette pickup assembly
Step 14: Unpack the replacement cassette pickup assembly
Step 15: Install the cassette pickup assembly
Step 16: Install the pickup drive assembly
Step 17: Install the feed motor
Step 18: Install the Tray 1 pickup assembly
Step 19: Install the DC controller
Step 20: Install the DC controller shield-plate assembly
Step 21: Install the rear-top cover
Step 22: Install the rear-left cover
Step 23: Install the rear-right cover
Step 24: Install the image scanner cable cover
Step 25: Install the cassette-door-open detection switch
Step 26: Install the Tray 1 cover
Step 27: Install the output bin and bin base assembly or stapling mailbox
Step 28: Turn the product power on
Parts Return
Optional input and output accessories
1×500-sheet paper feeder
Rear cover (1×500-sheet paper feeder)
Left cover (1×500-sheet paper feeder)
Remove the left cover (1×500-sheet paper feeder)
Right cover (1×500-sheet paper feeder)
Remove the right cover (1×500-sheet paper feeder)
Right-front cover (1×500-sheet paper feeder)
Remove the right-front cover (1×500-sheet paper feeder)
Front-upper cover (1×500-sheet paper feeder)
Remove the front-upper cover (1×500-sheet paper feeder)
Pickup drive assembly (1×500-sheet paper feeder)
Remove the pickup drive assembly (1×500-sheet paper feeder)
Install the pickup drive assembly
Pickup assembly (1×500-sheet paper feeder)
Remove the pickup assembly (1×500-sheet paper feeder)
Install the pickup assembly (1×500-sheet paper feeder)
Lifter base assembly (1×500-sheet paper feeder)
Remove the lifter base assembly (1×500-sheet paper feeder)
Lifter assembly (1×500-sheet paper feeder)
Remove the lifter assembly (1×500-sheet paper feeder)
Controller printed-circuit assembly (PCA) (1×500-sheet paper feeder)
Remove the controller PCA (1×500-sheet paper feeder)
1×500-sheet paper feeder with cabinet
Rear and rear lower cover (1×500-sheet paper feeder with cabinet)
Stock box door (1×500-sheet paper feeder with cabinet)
Stock box and rails (1×500-sheet paper feeder with cabinet)
Remove the stock box and rails
Left cover (1×500-sheet paper feeder with cabinet)
Remove the left cover (1×500-sheet paper feeder with cabinet)
Front upper cover (1×500-sheet paper feeder with cabinet)
Remove the front upper cover (1×500-sheet paper feeder with cabinet)
Right-front cover (1×500-sheet paper feeder with cabinet)
Remove the right-front cover (1×500-sheet paper feeder with cabinet)
Right door (1×500-sheet paper feeder with cabinet)
Right center cover (1×500-sheet paper feeder with cabinet)
Remove the right center cover (1×500-sheet paper feeder with cabinet)
Right-door hinge cover (1×500-sheet paper feeder with cabinet)
Remove the right-door hinge cover (1×500-sheet paper feeder with cabinet)
Pickup drive assembly (1×500-sheet paper feeder with cabinet)
Remove the pickup drive assembly (1×500-sheet paper feeder with cabinet)
Install the paper drive assembly (1×500-sheet paper feeder with cabinet)
Paper-pickup assembly (1×500-sheet paper feeder with cabinet)
Remove the paper-pickup assembly (1×500-sheet paper feeder with cabinet)
Install the paper-pickup assembly (1×500-sheet paper feeder with cabinet)
Lifter base assembly (1×500-sheet paper feeder with cabinet)
Remove the lifter base assembly (1×500-sheet paper feeder with cabinet)
Lifter assembly (1×500-sheet paper feeder with cabinet)
Remove the lifter assembly (1×500-sheet paper feeder with cabinet)
Controller printed-circuit assembly (PCA) (1×500-sheet paper feeder with cabinet)
Remove the controller PCA (1×500-sheet paper feeder with cabinet)
2,500-sheet high capacity input (HCI)
Rear and rear lower cover (HCI optional paper feeder)
Right door (HCI optional paper feeder)
Right center cover (HCI optional paper feeder)
Remove the right center cover (HCI optional paper feeder)
Right lower cover (HCI optional paper feeder)
Remove the right center cover (HCI optional paper feeder)
Front upper cover (HCI optional paper feeder)
Right front cover (HCI optional paper feeder)
Remove the right front cover (HCI optional paper feeder)
Left cover (HCI optional paper feeder)
Tray 3 pickup assembly (HCI optional paper feeder)
Remove the Tray 3 pickup assembly (HCI optional paper feeder)
Install the Tray 3 pickup assembly (HCI optional paper feeder)
Tray 4 pickup assembly (HCI optional paper feeder)
Remove the Tray 4 pickup assembly (HCI optional paper feeder)
Install the Tray 4 pickup assembly (HCI optional paper feeder)
Tray 5 pickup assembly (HCI optional paper feeder)
Remove the Tray 5 pickup assembly (HCI optional paper feeder)
Pickup drive assembly (HCI optional paper feeder)
Remove the pickup drive assembly (HCI optional paper feeder)
Install the pickup drive assembly
Tray 3 lifter base assembly (HCI optional paper feeder)
Remove the Tray 3 lifter base assembly (HCI optional paper feeder)
Tray 4 lifter base assembly (HCI optional paper feeder)
Remove the Tray 4 lifter base assembly (HCI optional paper feeder)
Tray 3 lifter assembly (HCI optional paper feeder)
Remove the Tray 3 lifter assembly (HCI optional paper feeder)
Tray 4 lifter assembly (HCI optional paper feeder)
Remove the Tray 4 lifter assembly (HCI optional paper feeder)
Tray 5 lifter drive assembly (HCI optional paper feeder)
Remove the Tray 5 lifter drive assembly (HCI optional paper feeder)
Controller printed-circuit assembly (PCA) (HCI optional paper feeder)
Remove the controller PCA (HCI optional paper feeder)
Stapling mailbox
Front cover (stapling mailbox)
Rear cover (stapling mailbox)
Handle assembly (stapling mailbox)
Remove the handle assembly
Top cover (stapling mailbox)
Remove the top cover
Output bin 3 (stapling mailbox)
Output bin assembly cover (stapling mailbox)
Remove the output bin assembly cover
Driver printed-circuit assembly (PCA) (stapling mailbox)
Output bin sensor printed-circuit assembly (PCA) (stapling mailbox)
Remove the output bin sensor PCA
Stapler assembly (stapling mailbox)
Remove the stapler assembly
Jogger assembly (stapling mailbox)
Remove the jogger assembly
Output bin solenoid (stapling mailbox)
Remove the output bin solenoid
Output bin assembly (stapling mailbox)
Remove the output bin assembly
Stage top assembly (stapling mailbox)
Remove the stage top assembly
Install the stage top assembly
Stage assembly (stapling mailbox)
Remove the stage assembly
Output bin 3 drive assembly (stapling mailbox)
Remove the output bin 3 drive assembly

2) PARTS AND DIAGRAMS
For additional service and support information
Order parts, accessories, and supplies
Ordering information
Related documentation
Supplies part numbers
Customer self-repair kits
Service replacement kits
Accessories
How to use the parts lists and diagrams
Document feeder and scanner components
Document feeder components
Document feeder components (1 of 2)
Document feeder components (2 of 2)
Scanner control board (SCB)
Control panel
Covers
Upper plate assembly
Internal components
Internal components (1 of 5)
Internal components (2 of 5)
Internal components (3 of 5)
Internal components (4 of 5)
Internal components (5 of 5)
High-voltage power supply
1×500-sheet paper feeder
1×500-sheet paper feeder covers
1×500-sheet paper feeder components
1×500-sheet paper feeder with cabinet
1×500-sheet paper feeder with cabinet covers
1×500-sheet paper feeder with cabinet components
2,500-sheet high-capacity paper feeder
2,500-sheet high-capacity paper feeder covers
2,500-sheet high-capacity paper feeder components (1 of 2)
2,500-sheet high-capacity paper feeder components (2 of 2)
Stapling mailbox
Stapling mailbox covers
Stapling mailbox components (1 of 2)
Stapling mailbox components (2 of 2)
Envelope feeder
Envelope feeder covers
Envelope feeder components (1 of 2)
Envelope feeder components (2 of 2)
Alphabetical parts list
Numerical parts list
INDEX

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Content for TROUBLESHOOTING MANUAL:
1) THEORY OF OPERATION
Basic operation
Sequence of operation (product)
Sequence of operation (scanner)
Formatter-control system
Formatter hardware
Sleep mode
Input/output (I/O)
CPU
Memory
Random access memory (RAM)
Firmware
Nonvolatile random access memory (NVRAM)
Image Resolution Enhancement technology
HP Memory Enhancement technology
Printer job language (PJL)
Printer management language (PML)
Control panel
Scanner interface
Engine-control system
DC controller
Motors
Fans
High-voltage power supply
Low-voltage power supply
Overcurrent/overvoltage protection
Voltage detection
Safety
Sleep (power save) mode
Low-voltage power supply functions
Fuser control
Fuser temperature control
Fuser sleeve temperature protection
Fuser failure detection
Pressure roller cleaning
Ambient-temperature detection
Laser/scanner system
Laser/scanner failure
Safety
Image-formation system
Electrophotographic process
Step 1: Primary charge (conditioning)
Step 2: Laser-beam exposure (writing)
Step 3: Developing
Step 4: Transfer
Step 5: Separation
Step 6: Fusing
Step 7: Drum cleaning
Toner cartridge
Memory chip
Cartridge presence and life detection
Pickup, feed, and delivery system
Pickup-and-feed block
Tray 2 pickup
Tray 2 paper-size detection and tray-present detection
Tray 1 pickup
Tray 1 paper-presence detection
Feed speed control
Skew-feed prevention
Paper-length detection
Paper-width detection
Fusing, reverse, and delivery block
Fusing
Pressure roller pressurization and depressurization control
Reverse and delivery control
Face-down delivery
Face-up delivery
Output bin paper-full detection
Duplex block
Duplex side registration adjustment operation
Jam detection
Optional paper feeders
Paper-feeder pickup and feed components
1×500-sheet paper feeder signal flow and component locations
1×500-sheet paper feeder with cabinet signal flow and component locations
2,500-sheet high-capacity paper feeder signal flow and component locations
Paper-size detection and tray-presence detection
Paper feeder tray lift operation
Trays 3 and 4 lift operation
Tray 5 lift operation
Paper feeder jam detection
Scanning/image capture system
Scanner
Document feed system
Sensors in the document feeder
Document feeder paper path
Document feeder simplex operation
Document feeder e-duplex operation
Front-side and back-side background selector
Deskew operation
Document feeder hinges
Stapling mailbox
Motor control
Failure detection
Delivery operation
Staple operation
Stapler
Output bin 3 lift operation
Stacker mode
Mailbox/job separator mode
Jam detection
Automatic delivery

2) SOLVE PROBLEMS
Solve problems checklist
Menu map
Current settings pages
Event log
Pre-boot menu options
Remote Admin
Required software and network connection
Telnet client
Network connection
Connect a remote connection
Disconnect a remote connection
Troubleshooting process
Determine the problem source
Troubleshooting flowchart
Power subsystem
Power-on checks
Power-on troubleshooting overview
Scanning subsystem
Control panel checks
Control panel diagnostic flowcharts
Touchscreen black, white, or dim (no image)
Touchscreen is slow to respond or requires multiple presses to respond
Touchscreen has an unresponsive zone
No control panel sound
Home button is unresponsive
Hardware integration pocket (HIP) is not functioning (control panel functional)
Tools for troubleshooting
Individual component diagnostics
LED diagnostics
Understand lights on the formatter
Engine diagnostics
Defeating interlocks
Disable cartridge check
Engine test button
Paper path test
Paper path sensors test
Manual sensor tests and tray/bin sensor tests
Manual sensor tests
Tray/bin manual sensor test
Print/stop test
Component tests
Component test (special-mode test)
Scanner tests
Scanner tests
Diagrams
Block diagrams
Sensors
Switches (product base)
Solenoids (product base)
Clutch (product base)
Motors
Fans (product base)
Main assemblies
Main PCAs (product base)
Rollers (product base)
DC controller connections
Scanner controller board (SBC) connectors
1×500-sheet feeder, 1×500-sheet feeder with cabinet, and 2,500-sheet highcapacity feeder connectors
Stapling mailbox connectors
General timing chart
General circuit diagrams
Internal print-quality test pages
Print quality troubleshooting pages
Fuser test page
Cleaning page
Enable and configure auto cleaning
Print configuration page
Configuration page
HP embedded Jetdirect page
Finding important information on the configuration pages
Print quality troubleshooting tools
Print quality troubleshooting tools: repetitive defects ruler
Control-panel menus
Administration menu
Reports menu
General Settings menu
Copy Settings menu
Scan/Digital Send Settings menu
Fax Settings menu (fax models only)
General Print Settings menu
Default Print Options menu
Display Settings menu
Manage Supplies menu
Manage Trays menu
Network Settings menu
Troubleshooting menu
Device Maintenance menu
Backup/Restore menu
Calibration/Cleaning menu
USB Firmware Upgrade menu
Service menu
Control panel message document (CPMD)
Control-panel message types
Control-panel messages and event log entries
10 .XX.YZ Error Messages
11 .XX.YZ Error Messages
13 .XX.YZ Error Messages
13.XX.YZ Error Messages
30.XX.YZ Error Messages
31.XX.YZ Error Messages
32.XX.YX and 33.XX.YZ Error Messages
40.XX.YZ Error Messages
41.XX.YZ Error Messages
42.XX.YZ Error Messages
44.XX.XX Error Messages
47.XX.XX Error Messages
48.XX.YY Error Messages
49.XX.YY Error Messages
50.WX.YZ Error Messages
51.XX.YZ, 52.XX.YZ Error Messages
54.XX.YZ Error Messages
55.XX.YZ, 56.XX.YZ Error Messages
57.XX.YZ Error Messages
58.XX.YZ Error Messages
59.XX.YZ Error Messages
60.00.0Y, 62.00.00 Error Messages
65.X0.AZ Error Messages
66.WX.YZ Error Messages
70.XX.YY Error Messages
80.XX.YY, 82.XX.YY Error Messages
98.0X.0Y Error Messages
99.XX.YY Error Messages
Alpha Error Messages
Control panel: event log messages
Print or view an event log
Clear the event log
Clear jams
Jam sensor locations
Paper path sensor locations
Jam locations
Auto-navigation for clearing jams
Experiencing frequent or recurring paper jams?
Clear jams in the document feeder
Clear jams in Tray 1
Clear jams in Tray 2, 3, or 4
Clear jams in the 1,500-sheet high-capacity input tray (Tray 5)
Clear jams in the right door
Clear jams in the lower-right door
Clear jams in the duplexer and fuser
Clear jams under the top cover and in the registration area
Clear jams in the output bin
Clear jams in the stapling mailbox accessory
Clear staple jams in the stapling mailbox accessory
Change jam recovery
Paper feeds incorrectly or becomes jammed
The product does not pick up paper
The product picks up multiple sheets of paper
The document feeder jams, skews, or picks up multiple sheets of paper
Prevent paper jams
Use manual print modes
Solve image quality problems
Image defects table
Clean the product
Print a cleaning page
Check the scanner glass for dirt or smudges
Clean the pickup rollers and separation pad in the document feeder
Clean the pickup, feed, and separation rollers in the 1×500-sheet paper-feeder and 1×500-
sheet paper-feeder with storage cabinet
Clean the pickup, feed, and separation rollers in the 2,500-sheet high-capacity feeder (HCI)
Solve performance problems
Solve connectivity problems
Solve USB connection problems
Solve wired network problems
Poor physical connection
The computer is using the incorrect IP address for the product
The computer is unable to communicate with the product
The product is using incorrect link and duplex settings for the network
New software programs might be causing compatibility problems
The computer or workstation might be set up incorrectly
The product is disabled, or other network settings are incorrect
Service mode functions
Service menu
Product resets
Restore factory-set defaults
Restore the service ID
Product cold reset
Format Disk and Partial Clean functions
Active and repository firmware locations
Partial Clean
Execute a Partial Clean
Format Disk
Execute a Format Disk
Solve fax problems
Checklist for solving fax problems
What type of phone line are you using?
Are you using a surge-protection device?
Are you using a phone company voice-messaging service or an answering machine?
Does your phone line have a call-waiting feature?
Check fax accessory status
General fax problems
The fax failed to send
An Out of Memory status message displays on the product control panel
Print quality of a photo is poor or prints as a gray box
You touched the Stop button to cancel a fax, but the fax was still sent
No fax address book button displays
Not able to locate the Fax settings in HP Web Jetadmin
The header is appended to the top of the page when the overlay option is enabled
A mix of names and numbers is in the recipients box
A one-page fax prints as two pages
A document stops in the document feeder in the middle of faxing
The volume for sounds coming from the fax accessory is too high or too low
Use Fax over VoIP networks
Problems with receiving faxes
Problems with sending faxes
Fax error messages on the product control panel
Send-fax messages
Receive-fax messages
Service settings
Settings in the Troubleshooting menu
Firmware upgrades
Determine the installed revision of firmware
Perform a firmware upgrade
HP Embedded Web Server
USB flash drive (Pre-boot menu)
USB flash drive (control-panel menu)

Appendix A: Product specifications
Product dimensions
Product space requirements
Power consumption, electrical specifications, and acoustic emissions
Environmental specifications
Certificate of Volatility
INDEX

Number of pages: 1442.