Service Manual Canon imageRUNNER Advance C3330i imageRUNNER Advance C3325i;
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To see what contain, please read table of contents:
0. SAFETY PRECAUTIONS
Laser Safety
Handling of Laser System
Turn Power Switch ON
Power Supply
Safety of Toner
About Toner
Toner on Clothing or Skin
Notes When Handling a Lithium Battery
Notes Before it Works Serving
Points to Note at Cleaning
Notes On Assembly/Disassembly
Points to Note when Tightening a Screw
1. PRODUCT OVERVIEW
Product Lineup
Positioning
Host machine
Option
Features
Product Features
Characteristics
Specifications
Specifications
Weight and Size
Productivity
Paper type
Parts Name
Cross Sectional View
Control Panel
2. TECHNICAL EXPLANATION
Basic Configuration
Functional Configuration
Document Exposure
Overview
Controls
Main Controller
Overview
Boot Sequence
Shutdown Sequence
Controls
Security
Security Function (Encryption Key, Certificate and Protection of
Password)
HDD Encryption Kit (option)
Laser Exposure System
Overview
Specification
1-Polygon 4-Laser Method
Controls
Image Formation System
Overview
Controls
Fixing System
Overview
Controls
Pickup / Feed System
Overview
Controls
External Auxiliary System
Controls
MEAP
Function Overview
Login Service and User Authentication Method
About SMS
Settign Procedure
Maintenance
Troubleshooting
Embedded RDS
Product Overview
Limitations
Service cautions
E-RDS Setup
FAQ
Troubleshooting
Error code and strings
Updater
Functional Overview
Limitations and Cautions
Preparation
System Management Operations
Maintenance
FAQ
DCM
DCM
Limitations about Import/Export by “Settings/ Registration”
Import/Export by Service Mode (External)
Import/Export by Service Mode (Internal)
3. PERIODICAL SERVICE
List of periodically replacement parts, consumable parts and
locations for cleaning
Consumable parts
Cleaning Parts
4. DISASSEMBLY/ASSEMBLY
Preface
Outline
Points to Note when Tightening a Screw
Parts replacement procedures list
List of Parts
External Cover
Motor
Fan
Clutch
Solenoid
Heater
Sensor
Switch
PCB
List of Connectors
External Cover/Interior System
Fully open the Right Door
Removing the Front Door
Removing the Front Fan
Removing the Power Supply Cooling Fan
Removing the Primary Transfer High Voltage PCB
Removing the Motor Fan
Removing the Low Voltage Power Supply Unit
Removing the Secondary Transfer High Voltage PCB
Removing the Control Panel
Removing the Control Panel CPU PCB
Removing the Touch Panel/LCD Unit and the
Control Panel Key Switch PCB
Original Exposure System
Removing the Reader Scanner Unit
Cleaning the Reader Scanner Unit Scanner Mirror
Controller System
Removing the Controller Cover
Removing the HDD
Removing the Main Controller PCB
Removing the DC Controller PCB
Removing the Fax Unit
Laser Exposure System
Removing the Laser Scanner Unit
Cleaning the Dustproof Glass
Image Formation System
Removing the Drum Unit
Removing the Developing Unit
Installing the Developing Unit
Removing the Waste Toner Container
Removing the Secondary Transfer Outer Roller
Removing the ITB Unit
Removing the ITB Cleaning Blade
Removing the ITB
Removing the Primary Transfer Roller (Y/M/C/BK)
Removing the Patch Sensor Unit
Removing the Waste Toner Drive Unit
Removing the Registration Drive Unit / Duplex Merging Motor /
Registration Motor
Removing the Main Drive Unit
Removing the Drum Cleaning Pre-exposure LED Unit
Fixing System
Removing the Fixing Unit
Removing the Fixing Film Unit
Removing the Fixing Pressure Roller / Fixing Pressure Roller Shaft
Support
Removing the Fixing Drive Unit
Pickup/Feed System
Removing the Pickup/Feed/Separation Roller
(Cassette 1/2,Cassette 3/4(Option))
Removing the Multi-purpose Tray / Feed / Separation Roller
Removing the Right Door Unit
Removing the First Delivery Unit
Removing the Second Delivery Unit
Removing the Third Delivery Unit
Removing the Cassette 1 Pickup Unit
Removing the Cassette 2 Pickup Unit
Removing the Cassette 3/4 Pickup Unit (Option)
Removing the Cassette 1 Vertical Path Roller
Removing the Registration Roller
Removing the Registration Guide Unit
5. ADJUSTMENT
Pickup Feed System
Image position adjustment
Document Exposure System
Service mode backup
When clearing the Reader-related RAM data.
Actions after Replacement
HDD
Main controller PCB
DC controller PCB
TPM PCB
FLASH PCB
Control Panel CPU PCB/Touch Panel
Developing Unit
Pre-exposure LED Unit
Patch Sensor Unit
Laser Scanner Unit
After Replacing the Copyboard Glass
After Replacing the Scanner Unit
6. TROUBLESHOOTING
Initial Check
Initial check items list
Test Print
Overview
Steps to select the test print TYPE
How to use the test print
Troubleshooting Items
List of Troubleshooting Items
Malfunction
Operation Check of the Main Controller LEDs
Overview
Startup System Failure Diagnosis
The viewpoint of this Startup System Failure Diagnosis
Startup Failure Analysis Policy
Flow A: Identifying the Cause Between the Power Supply or
the Main Controller
Flow B: Control Panel Check Flow
Flow C: Execution Flow of Startup System Failure Diagnosis
Controller Self Diagnosis
Controller Self Diagnosis
Debug Log
Overview
Saving to a USB Device Using Download Mode
Saving to a PC Using SST
Saving to a USB Device with Counter Key + Numeric Key
Saving to a USB Device Using Service Mode
Service Mode Relating to Debug Logs
Collecting the Log of Key Operations
Network Packet Capture
Version Upgrade
Overview
Version Upgrade via SST
Version Upgrade using USB Memory Storage Device
Version Upgrade via CDS
Error Code List
Backup/Restore
Overview
Backup/Restoration using SST
Backup/Restoration Using a USB Device
Formatting the Hard Disk with SST
Formatting FLASH PCB or Hard Disk by Download Mode
7. ERROR – JAM – ALARM
Overview
Outline
Error Code
Error Code Details
Jam Code
Jam Type
Jam screen display specification
Host machine / Cassette Pedistal
DADF-AQ1
Inner Finisher-G1
Booklet Finisher-U1/Staple Finisher-U1/Buffer Pass Unit
Alarm Code
8. SERVICE MODE
Overview
Entering Service Mode
Service Mode Menu
Service mode item explanations
I/O information enhancement
Display of Error Code/Alarm Code description
COPIER> OPTION> BODY, Item Segmentation
Security features
Switching Screen (Level 1 < - > 2)
Back-up of service mode
The data output of the service data print
COPIER
DISPLAY
I/O
ADJUST
FUNCTION
OPTION
TEST
COUNTER
FEEDER
DISPLAY
ADJUST
FUNCTION
SORTER
ADJUST
FUNCTION
OPTION
BOARD
OPTION
9. INSTALLATION
How to Check this Installation Procedure
Symbols in the Illustration
Points to Note at Installation
Checking before Installation
Checking Power Supply
Checking the Installation Environment
Checking the Installation Space
Points to Note before Installation
Combination Table of Accessory Installation
Unpacking
Host machine
Checking the Contents
Installation Procedure
[Preparation] In the case of simultaneously installing the Cassette
Feeding Unit
Installing the Toner Container (For China, and Korea)
Installing the Toner Container (Countries other than
China, and Korea)
Installing the Scanner
Setting the Cassette
Setting the Dehumidification Switch (Excluding USA and Europe)
Turning ON the Power
Host Machine Settings (Starting the Setup Guide)
Other Installations
Securing the Host Machine
Installing the Envelope Attachment
Checking the Network Connection
Network Troubleshooting
When Relocating the Machine
Platen Cover Type U
Checking the Contents
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
Inner 2way Tray-J1
Points to Note at Installation
Checking the contents
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation procedure
Checking after Installation
Copy Tray-J2
Points to Note at Installation
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Checking the contents
Installation procedure
Checking after Installation
Copy Card Reader-F1/Copy Card Reader Attachment Kit-B4
Points to Note at Installation
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Checking the Contents
Installation Procedure
Checking after Installation
Utility Tray-A2
Points to Note when Installing
Checking the Contents
Installation Outline Drawing
Installation Procedure
When Installing the USB Keyboard
Stamp Unit-B1
Points to Note at Installation
Installation Outline Drawing
Check Items when Turning OFF the Main Power
Checking the contents
IInstallation procedure
Operation Check
Voice Operation Kit-C2
Points to Note when Installing
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Checking the Contents
Installation Procedure
Checking after Installation
Operation Check
USB Device Port-E4
Points to Note at Installation
Check Item when Turning OFF the Main Power
Installation Outline Drawing
Checking the Contents
Installation Procedure
Operation Check
Voice Guidance Kit-F2 / Voice Guidance Connection Kit
for iR-ADV C3300 series
Points to Note when Installing
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Checking the Contents
Installation Procedure
Checking the Settings
Operation Check
Document Scan Lock Kit-B1
Points to Note at Installation
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Checking the Contents
Installation Procedure
Checking after Installation
Serial Intreface KIT-K2/ Copy Control Interface KIT-A1
Points to Note at Installation
Check that the main power switch is OFF
Installation Outline Drawing
Checking the Contents
Remove the covers
Installation Procedure
Installing the Covers
Combination of HDD Options
Points to Note Regarding Data Backup/Export
Making a Backup of the Data (reference only)
TYPE-1: HDD Data Encryption Kit Installation Procedure
Points to Note at Installation
Points to Note when Unpacking HDD Data Encryption Kit
Checking the Contents
Setting Before Turning OFF the Power
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
HDD Initialization Procedure
Checking the Security Version
Checking the Security Mark
Informing the System Administrator That Installation Is Complete
Executing auto gradation adjustment
Execution of the minimum installation work
TYPE-2: Removable HDD Kit Installation Procedure
Points to Note at Installation
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Checking the Contents
Installation Procedure
Checking after Installation
TYPE-3: HDD Data Encryption Kit/ Removable HDD Kit
Installation Procedure
Points to Note at Installation
Points to Note when Unpacking HDD Data Encryption &
Mirroring Kit
Checking the Contents
Setting Before Turning OFF the Power
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
Installing the Removable HDD
HDD Initialization Procedure
Checking the Security Version
Checking the Security Mark
Informing the System Administrator That Installation Is Complete
Executing auto gradation adjustment
Execution of the minimum installation work
APPENDIX
Service Tools
Special Tools
Solvents and Oils
General Circuit Diagram
Backup Data
Detail of HDD partition
Soft counter specifications
Soft counter specifications
Removal