Canon imageRUNNER ADVANCE DX C7700 series DX C7780/DX C7770/DX C7780i/DX C7770i/DX C7765i Service Manual and Parts List Manual

Service Manual and Parts List Manual Canon imageRUNNER ADVANCE DX C7700 series DX C7780/DX C7770/DX C7780i/DX C7770i/DX C7765i
This manual is in the english language, in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your Canon.
Table of content:

SAFETY PRECAUTIONS
Laser Safety
Handling of Laser System
Turn power switch ON
Power Supply
Toner Safety
About Toner
Handling Adhered Toner
Notes When Handling a Lithium Battery
Points to Note Before Servicing
Points to Note at Cleaning
Notes on Assembly/Disassembly

1. PRODUCT OVERVIEW
Product Lineup
Host machine
Option
Product Features
Specifications
Specifications
Fax Specifications
Weight and Size
Productivity
Paper type
Parts Name
External Cover
Cross Section View
Control Panel

2. TECHNOLOGY
Basic Configuration
Functional Configuration
Original Exposure/Feed System
Original Exposure System (Reader)
Original Feed System (Single Pass ADF)
Controller System
Overview
Motion Sensor
Startup Sequence
Shutdown Sequence
Laser Exposure System
Overview
Controls
Characteristics
Specifications
Parts Configuration
Laser ON Timing Control
Laser Beam Intensity Control
Duplex print magnification correction
Laser Scanner Motor Control
Control to Turn OFF Laser (Safety of Laser)
Image Formation System
Overview
Specifications
Parts Configuration
Drive Configuration
Bias Types
Print Process
Process Unit (Bk)
Process Unit (CL)
Transfer Assembly
Toner Supply Assembly
Waste Toner Feed Assembly
Drum Unit / Developing Unit
Image Stabilization Control
Fixing System
Overview
Features
Specifications
Parts Configuration
Drive Configuration
Fixing Temperature Control
Outer Core shift control
Fixing cleaning control
Fixing Film (non paper-feed area) Temperature Rise Prevention Control
Paper Dust Removal Control
Paper Wrapping Prevention Control
Fixing Film Scratch Prevention Control
Down Sequence
Pressure Roller Cooling Control
Fixing Film Unit Engagement/Disengagement Control
Fixing Assembly detection
Detection of New Fixing Film Unit
Fixing Film Unit Life Detection
Protection Function
Pickup Feed System
Overview
Specifications
Drive Configuration
Paper Path
Deck/Cassette Pickup Unit
Multi-purpose Tray Pickup Unit
Registration Unit
Pre-fixing Feed Unit
Delivery Unit
Reverse Unit
Duplex Unit
Jam Detection
External Auxiliary System
Counter Control
Fan
Environment Heater Control
Power Supply Control
Protection Function
Power-saving Function
Quick Startup

3. PERIODICAL SERVICE
Periodically Replaced Parts List
Host machine
Consumable Parts List
Host machine
Options
Cleaning/Check/Adjustment Locations
Host Machine
OPTION

4. PARTS REPLACEMENT AND CLEANING
Preface
Outline
Parts List
External / Internal Cover
Main Unit
List of Electrical Parts
Original Feed System
Removing the ADF
Removing the Sensor Harness Cover
Removing the ADF Front Cover
Removing the ADF Rear Cover
Removing the Open/Close Cover
Removing the Lifter Drive Unit
Removing the Document Tray
Removing the ADF Scanner Unit
Removing the Cable Guide Unit
Removing the Left Hinge
Removing the Pickup Roller Unit
Removing the Separation Roller Unit
Removing the ADF Driver PCB
Removing the Multi Feed Detect Sensor PCB
Removing the Pickup Roller Lifting Motor
Removing the ADF Delivery Motor
Removing the ADF Pickup Motor Unit
Removing the ADF Pullout Motor Unit
Removing the Lead Motor Unit
Cleaning the Sensor
Cleaning the Pullout Roller
Cleaning the Lead Roller 1
Cleaning the Lead Roller 2
Cleaning the Paper Back Reading Glass
Original Exposure System
Removing the Reader Unit
Removing the Reader Controller PCB
Removing the Reader Scanner Unit
Cleaning the Reader Scanner Unit Scanner Mirror
Removing the Reader Scanner Motor
Removing the Copyboard Glass
Cleaning the Copyboard Glass (Large)
Cleaning the Copyboard Glass (Small)
Controller System
Removing the Flat Control Panel Unit
Removing the Control Panel CPU PCB/LCD Unit/LED PCB
Removing the Upright Control Panel
Removing the Control Panel CPU PCB (Upright Control Panel)
Removing the LCD Unit (Upright Control Panel)
Removing the HDD
Removing the Main Controller PCB
Removing the Riser PCB
Opening/closing the Controller Box
Removing the DC Controller PCB
Removing the Main Power Supply Box
Removing the AC Driver Box
Removing the Environment Sensor
Removing the Pre-transfer Charging High Voltage PCB
Laser Exposure System
Removing the Laser Scanner Unit
Cleaning the Dustproof Glass
Image Formation System
Opening/Closing the Process Unit Inner Cover
Pulling Out the ITB Unit
Removing the ITB Unit
Removing the ITB Frame
Storing the ITB Unit
Removing the ITB Cleaning Blade Unit
Removing the ITB Cleaning Blade
Removing the ITB Cleaning Unit
Removing the ITB
Cleaning (the ITB Drive Roller/ITB Steering Roller) when replacing the ITB/Secondary Transfer Inner
Roller
Removing the Primary Transfer Roller (Y/M/C/Bk)
Removing the Secondary Transfer Inner Roller
Removing the ITB Inner Scraper Holder
Removing the Drum Heater Unit
Removing the ITB Drive Motor
Removing the Patch Sensor Unit
Cleaning the Patch Sensor Unit
Removing the Secondary Transfer Outer Unit
Removing the Secondary Transfer Static Eliminator
Removing the Secondary Transfer Outer Roller
Removing the Primary Charging Rail
Removing the Drum Thermopile
Removing the Potential Control PCB Unit (including Potential Sensor/Potential Control PCB)
Removing the Drum Thermistor
Removing the Primary Charging Assembly
Removing the Primary Charging Assembly Shutter Unit
Removing the Grid Plate
Removing the Grid Cleaning Pad
Removing the Primary Charging Wire Cleaning Pad Holder
Removing the Primary Charging Wire Cleaning Pad Slider
Cleaning the Primary Charging Assembly (Shield Plate)
Removing the Primary Charging Wire Unit
Removing the Pre-transfer Charging Assembly
Removing the Pre-transfer Charging Assembly Shutter Unit
Removing the Pre-transfer Charging Wire Cleaning Pad Holder/Pre-transfer Charging Wire
Cleaning Pad Slider
Removing the Pre-transfer Charging Wire Unit
Cleaning the Pre-transfer Charging Assembly (Pre-transfer Upper Duct/Inner Shield Plate)
Removing the Drum Unit (Bk)
Removing the Drum Cleaning Unit
Removing the Drum Cleaning Blade (Bk)/Side Seal (Front/Rear)
Removing the Drum (Bk) (Lubricating the Drum Sliding Area)
Cleaning the Toner Catch Tray (Bk)
Removing the Drum Cleaning Scoop-up Sheet (Bk)
Removing the Edge Scraper 1 (Bk)/Edge Scraper 2 (Bk)/Drum Sliding Shaft Support
Removing the Drum Fur Brush
Removing the Developing Assembly (Bk)
Cleaning the Developing Assembly Sleeve Cover (Bk) / Toner Blocking Sheet (Bk)
Removing the Process Unit (Y/M/C)
Removing the Developing Assembly (Y/M/C) and the Drum Unit (Y/M/C)
Cleaning the Developing Assembly Sleeve Cover (Y/M/C)/Toner Catch Sheet (Y/M/C)/Toner
Blocking Sheet (Y/M/C)
Removing the Toner Container Manually
Removing the Hopper Tray (Bk)
Removing the Hopper Tray (Y/M/C)
Removing the Drum Drive Unit (Bk)
Removing the Drum Drive Unit (Y/M/C)
Removing the Hopper Unit (Bk)
Removing the Hopper Unit (Y/M/C)
Removing the Developing Drive Unit (Bk)
Removing the Developing Drive Unit (Y/M/C)
Removing the Waste Toner / Collecting the Waste Toner
Removing the Waste Toner Pipe (Waste Toner Primary Feed / Waste Toner Secondary Feed)
Fixing System
Removing the Fixing Assembly
Removing the Fixing Web Unit
Removing the Fixing Web
Removing the Fixing Web Roller
Removing the Fixing Inner Delivery Unit
Removing the Fixing IH Unit
Removing the Fixing Film Unit
Removing the Fixing Pressure Roller Unit
Removing the Fixing Heat Soaking Roller/Bearing
Removing the Fixing Thermistor
Removing the Fixing Motor
Cleaning the Fixing Assembly (Fixing IH Unit/Fixing Inlet Guide)
Pickup Feed System
Pulling out the Fixing Feed Unit
Removing the Multi-purpose Tray Roller
Removing the Multi-purpose Tray Separation Roller
Removing the Multi-purpose Tray Pickup Roller
Removing the Multi-purpose Tray Unit/Multi-purpose Tray Pickup Drive Unit
Removing the Multi-purpose Tray Cover Unit
Removing the Multi-purpose Tray Pickup Unit
Removing the Left Deck/Right Deck
Removing the Left Deck/Right Deck Paper Level Detection Unit
Removing the Cassette 3/Cassette 4
Removing the Cassette Size Detection Unit
Removing the Cassette 3 Paper Level Detection Unit/Cassette 4 Paper Level Detection Unit
Removing the Cassette Heater Unit
Removing the Pickup Roller/Feed Roller/Separation Roller
Removing the Vertical Path Unit
Removing the Right Deck Pickup Unit/Cassette 3 Pickup Unit/Cassette 4 Pickup Unit
Removing the Left Deck Pickup Unit
Removing the Delivery Unit
Removing the Reverse Unit
Removing the Pre-fixing Feed Belt Unit
Cleaning the Post-secondary Transfer Sensor / Pre-fixing Feed Belt
Removing the Registration Unit
Cleaning the Registration Sensor/Original Size Sensor (Paper Width Sensor)
External Auxiliary System
Removing the Front Upper Cover
Removing the Toner Container Replacement Unit Inner Cover
Removing the Right Upper Cover 1
Removing the Multi-purpose Tray Unit Inner Cover
Removing the Box Right Cover
Removing the Box Left Cover
Removing the Box Upper Cover
Removing the Left Upper Cover
Removing the Left Middle Cover
Removing the Left Lower Cover 3
Removing the Rear Lower Cover Unit
Removing the Dustproof Filter and the Ozone Filter
Removing the Primary Charging Dustproof Filter

5. ADJUSTMENT
Pickup Feed System
Image Position Adjustment
Original Feed System
Skew Adjustment (at Stream Scanning of Originals)
Adjusting the Height
Right Angle Adjustment (Slant Adjustment)
Light intensity adjustment
Automatic Adjustment of the Stream Reading Position (Automatic Adjustment of the Reading
Position at ADF Reading)
White Level Adjustment
Front/Back Side Difference Correction Adjustment
Parallelogram Correction
Angle Correction (Front / Back)
Image Position Adjustment (at Stream Scanning of Originals)
Other Adjustments
Original Exposure System
Reader Assembly
Actions at Parts Replacement
ADF Scanner Unit
Pickup Roller Unit
Separation Roller
Reader Controller PCB
Reader Scanner Unit
Copyboard Glass
HDD
DC Controller PCB
Control Panel Unit
Laser Scanner Unit
Primary Charging Wire Unit
Grid Plate
Primary Charging Assembly
Pre-transfer Charging Wire Unit
Pre-transfer Charging Assembly
Drum Unit (Y/M/C/Bk)
Developing Assembly (Y/M/C/Bk)
Potential Control PCB Unit
Adjustment When Installing/Removing the ITB Unit
Adjustment When Installing/Removing the ITB Cleaning Blade Unit
ITB
Primary Transfer Roller (Y/M/C/Bk)
Patch Sensor Unit
Fixing assembly
Fixing Pressure Roller Unit
Fixing Heat Soaking Roller/Bearing
Fixing Web Unit, Fixing Web
Multi-purpose Tray Pickup Unit
Registration Unit

6. TROUBLESHOOTING
Initial Check
Initial Check
Test Print
Overview
How to use the test print
Troubleshooting Items
Display of “Non-Canon Product” Message
Forcible stop of paper feed
Actions to Take When a Pickup Failure Occurs
Actions to Take When Image Quality is Deteriorated by Using Custom Paper
Parts and Drum Pitch Related to Periodical Image Failure
The output of the image is skewed or misaligned when scanned by ADF
Remedies to be performed when E602-xxxx or E614-xxxx error is displayed
Startup System Failure Diagnosis
Overview
Basic Flow
Controller Self Diagnosis
Startup Method
Diagnosis Result
Limitations
Debug Log
Function Overview
Saving and Collecting Debug Logs
Service Mode Relating to Debug Logs

7. ERROR/JAM/ALARM
Outline
Error code notation
Location Code
Pickup Position Code
Pickup size
Points to Note When Clearing MN-CON
Points to Note When Clearing HDD
Remedies to be performed when E602-xxxx or E614-xxxx error is displayed
Error Code
Error Code Details
Error Code (FAX)
How to View Fax Error Codes
User error codes
Service Error Code
Limited Functions Mode
Original Exposure System
Alarm Code
Alarm Code Details
Jam Code
Jam Type
Jam screen display specification
Host Machine
ADF
UniFlow (Advanced Scanning)
Buffer Pass Unit
Paper Deck Unit-E1
POD Deck Lite-C1
Multi-drawer Paper Deck-C1
Staple Finisher-AC1/Booklet Finisher-AC1
Staple Finisher-X1/Booklet Finisher-X1
Document Insertion/Folding Unit-K1
Document Insertion Unit-N1
Paper Folding Unit-J1
Multi Function Professional Puncher
Jam Code Details

8. SERVICE MODE
Overview
Basic Operations
SITUATION Mode
Security Support
Output of Service Print Data
COPIER (Service mode for printer)
DISPLAY (State display mode)
I/O
ADJUST (Adjustment mode)
FUNCTION (Operation / inspection mode)
OPTION (Specification setting mode)
TEST (Print test mode)
COUNTER (Counter mode)
FEEDER (ADF service mode)
DISPLAY (State display mode)
ADJUST (Adjustment mode)
FUNCTION (Operation / inspection mode)
OPTION (Specification setting mode)
SORTER (Service mode for delivery options)
ADJUST (Adjustment mode)
FUNCTION (Operation / inspection mode)
OPTION (Specification setting mode)
FAX (Serivce Mode for FAX)
Overview
Setting of Bit Switch (SSSW)
Setting of Menu Switch (MENU)
Setting of Numeric Parameter (NUMERIC Param.)
Setting of Destination (TYPE)
Setting of Printer Functions (PRINTER)
IPFAX Setting
Initialization of Set Value (CLEAR)
Test Mode (TEST)
Service Report (REPORT)

9. INSTALLATION
How to Utilize This Installation Procedure
Symbols
Checking before Installation
Checking the Power Supply
Checking the Installation Environment
Points to Note at Installation
Points to Note When Moving This Host Machine
Checking the Installation Space
Option Combination Table
Host Machine Installation Procedure
Installation of Host Machine
Unpacking
Checking the Contents
Installing the Scanner
Installing the Buffer Path Unit (Only Models with the Buffer Path Unit Included as Standard) (for US
and EUR)
Installing the Fixing Feed Assembly
Installing the Process Unit (for Color)
Installing the Developing Assembly (for Black)
Other Installations
Installing the Noise Reduction Cover
Securing the Host Machine
Preparing Connection of the Main Power
Turning ON the Main Power Switch
Installing the Toner Container
Host Machine Settings (Starting Setup Guide)
Registration of Installation Date Information
Auto Adjust Gradation (Full Adjustment)
Auto Correct Color Tone Settings (Register Correction Pattern)
Installing the Reader Assembly
Checking the K Paper Settings (Only for CHINA)
Deck Settings
Cassette Settings
Image Position Adjustment
Image Position Adjustment (Single Pass ADF)
Checking the Network Connection
Network Troubleshooting
Installing the IC Card Reader
Operation when using uniFLOW Online
When Relocating the Machine
When moving the machine to another floor
When moving the machine by truck
Printer Cover-H2
Points to Note before Installation
Checking the Contents
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Installation Outline Drawing
Installation Procedure
Operation Check
NFC Kit-E1
Points to Note before Installation
Checking the Contents
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Installation Outline Drawing
Installation Procedure
Connection Kit-A2 for Bluetooth LE
Points to Note before Installation
Checking the Contents
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Installation Outline Drawing
Installation Procedure
Setting after Installation
Numeric Keypad-A1
Points to Note before Installation
Checking the Contents
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Installation Outline Drawing
Installation Procedure
Utility Tray-B1
Points to Note at Installation
Checking the Contents
Installation Outline Drawing
Installation Procedure
Copy Card Reader-F1
Points to Note at Installation
Checking the Contents
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Installation Outline Drawing
Installation Procedure
Checking after Installation
Voice Operation Kit-D1
Points to Note at Installation
Checking the Contents
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Installation Outline Drawing
Installation Procedure
Checking after Installation
Operation Check
Voice Guidance Kit-G1
Points to Note at Installation
Checking the Contents
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Installation Outline Drawing
Installation Procedure
Checking after Installation
Operation Check
Serial Interface Kit-K3 / Copy Control Interface Kit-A1
Points to Note at Installation
Checking the Contents
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Installation Outline Drawing
Installation Procedure
Reader Heater-P1
Points to Note before Installation
Checking the Contents
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Installation Outline Drawing
Installation Procedure
Paper Deck Heater Unit-A1
Checking before Installation
Checking the Supplied Parts
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Installation Procedure
Checking after Installation
Paper Deck Heater Unit for POD Deck Lite-C1
Checking the Parts to be Installed
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Removing from the Host Machine
Installation Procedure
Paper Deck Heater Unit for Multi-drawer Paper Deck-C1
Checking the Parts to be Installed
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Installation Procedure
HDD-related Option
Pre-checks
Removing the HDD (Preparation)
[TYPE-1] Option HDD (1TB)
[TYPE-2] Standard HDD + Option HDD (250GB) + HDD Mirroring Kit
[TYPE-3] 2 Option HDDs (1TB) + HDD Mirroring Kit
Super G3 FAX Board-AS1
Product Name
Points to Note at Installation
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Installation Outline Drawing
Checking the Contents
Installation Procedure
Checking the Operation
Super G3 FAX Board-AS2
Product Name
Points to Note at Installation
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Installation Outline Drawing
Checking the Contents
Installation Procedure
Checking the Operation
Super G3 2nd Line Fax Board-AS1
Product Name
Points to Note at Installation
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Installation Outline Drawing
Checking the Contents
Installation Procedure
Checking the Operation
Super G3 2nd Line Fax Board-AS2
Product Name
Points to Note at Installation
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Installation Outline Drawing
Checking the Contents
Installation Procedure
Checking the Operation
Super G3 3rd/4th Line Fax Board-AS1
Product Name
Points to Note at Installation
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Installation Outline Drawing
Checking the Contents
Installation Procedure
Checking the Operation
Super G3 3rd4th Line Fax Board-AS2
Product Name
Points to Note at Installation
Essential Items to Be Performed Before Installation
Points to Note When Turning ON/OFF the Main Power
Installation Outline Drawing
Checking the Contents
Installation Procedure
Checking the Operation
APPENDICES
Service Tools
List of Special Tools
Solvents and Oils
General Circuit Diagram
General Circuit Diagram
Soft counter specifications
Software Counter Specifications
Removal
Overview
Work Procedure