Canon iR Advance C2030 iR Advance C2025 iR Advance C2020 Service Manual

Service Manual Canon imageRUNNER Advance C2030 imageRUNNER Advance C2025 imageRUNNER Advance C2020;
This manual is in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your Canon copier.
You can print, zoom or read any diagram, picture or page from this Service Manual. Every chapter on this manual is fully detailed and contain all theĀ  simulation codes, trouble codes, maintenance procedures, reset procedures, diagnose procedures of Canon imageRUNNER Advance C2030 imageRUNNER Advance C2025 imageRUNNER Advance C2020 photocopier. You can find easily everything what do you need.
To see what contain, please read table of contents:

SAFETY PRECAUTIONS
CDRH Act
Laser Safety
Handling of Laser System
Turn power switch ON
Safety of Toner
About Toner
Toner on Clothing or Skin
Notes When Handling a Lithium Battery
Notes Before it Works Serving
Points to Note at Cleaning

FEATURES/SPECIFICATIONS
Product Lineup
Host Machine
Model Type
Options
Pickup/Delivery/Image Reading System Options
Function Expansion System Options
Features
Product Features
Service Features
Improved Upgrading Operability
Applying New Connectors
Realization of Breaker-less Machine
Specifications
Specifications
Weight and Size
Productivity (Print Speed)
Paper Type
Pickup
Parts Name
External View
Cross Section View
Operation
Power Switch
Types of Power Switches
Points to Note on Turning ON/OFF the Power Switch
Control Panel
Control Panel
Main Menu
Difference of Main Menu
Settings/Registration Menu
Difference of Settings/Registration
Service mode
Service Mode Menu
Description of Service Mode Items
Enhanced I/O Information
The description of error code/alarm code is displayed
Classification of COPIER > OPTION > BODY
Security Support
Switching the Screen Display (Level 1 2)
Specifications of User Messages Related to Consumable Parts

PROCESS/OPERATION
Basic Configuration
Functional Configuration
Basic Sequence
A4 single-sided 2 prints full color
A4 single-sided 2 prints Bk color
Main Controller
Overview
Features
Specifications/ Configuration
Flash model and HDD model
Boot Sequence
Shutdown Sequence
Controls
Flow of Image Data
Security
Setting the Management on the Hard Disk
Installation procedure of the HDD
The procedure to disable the HDD license transfer
Delete Old Data
Security features(encryption key and certificate, password protection)
HDD Encryption Kit (Optional)
Service Tasks
Actions at Parts Replacement
Periodically Replaced Parts
Consumable Parts
Service Notes
Laser Exposure System
Overview
1-Polygon 4-Laser Method
Specification
Various Controls
Overview
Laser ON/OFF control
Horizontal scanning synchronous control
Vertical Scanning Synchronous Control
Image Mask Control
Laser scanner motor control
APC(Auto Power Control) Control
BD correction control
Dustproof shutter control
Servicing
Image Formation System
Overview
Overview
Specifications
Parts Configuration
Print Process
Controls
Overview
Primary Charging
Drum Unit (Developing/Drum)
Transfer/Separation
Drum Cleaning
Image Stabilization Control
Toner Supply Assembly
Waste Toner Feeding Area
Other Controls
Service Tasks
Periodically Replaced Parts
Consumable Parts
List of Periodical Service Works
Fixing System
Overview
Features
Specifications
Major Components
Controls
Overview of Fixing Temperature Control
Standby Temperature Control
Print Temperature Control
Down Sequence Control
Film Unit Engagement/Disengagement Control
Fixing Arch Control
Fixing Assembly Detection
Protection function
Service Tasks
Periodically Replaced Parts
Consumable Parts
List of Periodical Service Works
Actions at Parts Replacement
Pickup Feed System
Overview
Features
Specification
Parts Configuration
Paper path
Various Controls
Overview
Cassette Pickup Assembly
Paper Size Detection / Cassette Presence Detection
Paper Level /Presence Detection
Multi-Purpose Tray Pickup Assembly
Fixing/Registration Assembly
Duplex / Delivery Assembly
JAM Detection
Service Tasks
External Auxiliary System
Controls
Software counter
Fan
Service Tasks
Actions at Parts Replacement
Periodically Replaced Parts
Consumable Parts
Service Notes
MEAP
Changes
Control Panel Display Specifications
Checking the Operating Environment
Outline
SMS
SSO-H Management
Setting Up the Network
Network configuration process
Login to SMS
Outline
Login by Password Authentication
Login by RLS Authentication
Initial Display Languages of SMS
Setting the method to login to SMS
Outline
Setting for login by Password Authentication
Setting for login by RLS Authentication
Checking MEAP Application Management Page
About MEAP Application Management Page
Starting and Stopping a MEAP Application
Procedure to start and stop a MEAP application
Checking the Platform Information
The check procedure of the platform information
MEAP Specifications
What is MEAP Specifications (MEAP Spec Version)?
About Name
Mechanism
MEAP Application System Information
Outline
Checking the System Information of a MEAP Application with SMS
Printing the System Information of a MEAP Application
Content of MEAP system information
Installing an Application
Resource
Procedure to install applications
Adding a License File
Procedure adding a license file
Disabling a License File
Procedure disabling a license file (suspending a license)
Downloading / Removing an Invalidated License File
Outline
Procedure downloading / removing an invalidated license file
Reusable license
Outline
License for forwarding
Outline
Procedure to create license for forwarding
Uninstalling an Application
Procedure to uninstall an application
Login Service
About Login Service
Default Authentication overview
SSO-H (Single Sign-On-H) overview
Authentication methods of SSO-H
Access Mode in Sites
Environment confirmation
Specification of SSO-H
Changing Login Services
Steps to Change Login Services
Initializing the Password
Outline
Procedure to initialize the SMS login password
Backup of the MEAP Application Area and Recovery of the Backup Data Using SST
Outline
HDD model and Flash model
Backup Item Automatically Copied
Requirements for Backup Using the SST
Procedure for backing up the MEAP application area using SST
Procedures to Restore Backup Data
Formatting and Replacing the HDD/Flash PCB
Outline
Formatting the HDD/Flash PCB
HDD/ Flash PCB replacement procedure
MEAP Safe Mode (level 2)
Outline
Starting in Safe Mode
How to cancel MEAP SAFE mode
Setting HTTP port for MEAP application (level 2)
Outline
Port setup procedure of HTTP Server
Port setup procedure of HTTPS Server
Using USB Devices
USB Driver
Initialization of MEAP driver priority registration
USB Device report print
Reference material
Glossary
Option for exclusive individual measure
Display Setting of Copy Icon (level2)
Error at starting up the MEAP application/Setting to hide JAM screen (level 2)
Setting of Screen Transition from MEAP Screen to the Standard Screen (level2)
Embedded RDS
Product Overview
Overview
Features and benefits
Major Functions
Limitations
Service Mode Menu Transmission Function
Service cautions
E-RDS Setup
Confirmation and preparation in advance
E-RDS-related setting items (service mode)
Steps to E-RDS settings
Steps to Service Call button settings
Steps to Service Browser settings
Initializing E-RDS settings
FAQ
Troubleshooting
Error code and strings
Updater
Functional Overview
Overview
System Configuration
List of Functions
Distribution Flow
Limitations and Cautions
Limitations
Cautions
Preparation
Overview of Preparation
Setting Sales Company’s HQ
Network Settings
Enabling UGW Link
Enabling [Update Firmware] Button of User Mode
Enabling [Install Application/Options] Button of User Mode
Enabling [Manual Update] Button of User Mode (Remote UI)
System Management Operations
Various Setting
Displaying Logs
Maintenance
Upgrading Updater
Formatting Hard Disk
How to Replace Controller Boards
How to Replace Devices
FAQ
FAQ on Installing Firmware
FAQ on Installing MEAP Application/System Option
FAQ on General Matters of Updater

CONSUMABLE PARTS AND CLEANING PARTS
Consumable Parts and Cleaning Parts
Drum Unit
Cleaning Parts

PARTS REPLACEMENT AND CLEANING
List of Parts
List of Cover
List of Main Unit
Unit Layout
Solenoid
Motor
Fan
Sensor
Heater / Other
Switch
PCBs
Conector
Disassembly/Assembly- Main Controller system
Removing the Controller Cover
Removing the Main Controller PCB 1
Removing the Main Controller 2
Removing the DC Controller PCB
Removing the Controller Box
Disassembly/Assembly – Laser Control System
Cleaning the Dustproof Glass
Removing the Laser Scanner Unit
Removing the Main Drive Unit
Installing the Main Drive Unit
Disassembly/Assembly – Image Formation System
Removing the Waste Toner Container
Removing the Drum Unit
Removing the ITB Unit
Removing the Front Cover
Removing the Toner Bottle Mount (CL)
Removing the Toner Bottle Mount (Bk)
Removing the Hopper Unit (CL)
Removing the Hopper Unit (Bk)
Removing the Waste Toner Feed Assembly
Removing the Registration Patch Sensor
Disassembly/Assembly – Fixing System
Removing the Fixing Assembly
Disassembly/Assembly – Pickup Feed System
Opening the Right Lower Cover Fully
Cleaning the Pre-registration Guide
Cleaning the Registration Roller
Cleaning the Pre-secondary Transfer Outer Guide
Cleaning Duplex Feed Lower Roller
Removing the Cassette 1 Separation Roller Unit
Removing the Cassette 1 Pickup Roller
Removing the Cassette 1 Pickup Unit
Removing the Cassette 2 Pickup Unit
Removing the Cassette 2 Pickup Roller
Removing the Cassette 2 Feed Roller
Removing the Cassette 2 Separation Roller
Removing the Pickup Assembly Idler Gear
Removing the Multi-purpose Tray Pickup Roller
Removing the Multi-purpose Tray Separation Pad
Removing the Secondary Transfer Outer Roller
Removing the Right Door Unit
Disassembly/Assembly – External Auxiliary System
Removing the Low-voltage Power Supply Unit

ADJUSTMENT
Main Controller
HDD
Main controller PCB 1
Main controller PCB 2
DC controller PCB

TROUBLESHOOTING
Initial Check
Initial check items list
Test Print
Overview
Steps to select the test print TYPE
How to use the test print
16 gradations (TYPE=4)
Full half tone (TYPE=5)
Grid (TYPE=6)
MCYBk horizontal stripe (TYPE=10)
64-gradations (TYPE=12)
Full color 16-gradations (TYPE=14)
Troubleshooting Items
Troubleshooting Items List
Image Failure
Dots image in whole
White dots/spots image in whole
Solid image on the 2nd side and magenta spots on the trailing edge of paper
Trace of Upstream Brush
Drum Ghost
Fogging on Bk-color
Actions to be taken when image smear due to condensation occurred
Actions to be taken when water drop marks appear on the 2nd side
Image distortion
Roller trace on transparency
Operation failure
Abnormal noise during pickup from Cassette 2
Second Delivery Tray full detection error
Document falling from Inner Finisher
Waste toner leak
Alignment error in Inner Finisher
JAM “0d91″during the PG print
Version upgrade
Overview
Overview of Version Upgrade
Download mode
Writing System Software
System Software Configuration
Note on download process
Version Upgrade via SST
Overview
Registering System Software
Connection
Downloading System Software (Assist mode)
Downloading System Software (in single mode)
Formatting HDD
Backup
Version Upgrade using USB Memory Storage Device
Relation between SST and USB memory storage device
Registering System Software
Connection
Upgrading System Software
Selecting System Software
Downloading/ Writing System Software (Automatic)
Formatting FLASH PCB or HDD
Backup/ Restore
Other menus
Version Upgrade via CDS
Overview
Preparation
a. UGW-linked Download and Update (Full-remote Update)
b. UGW-linked Download (Remote Distribution Update)
c. Manual Download and Update (On-site Update from Service Mode)
Deleting Firmware Distribution Schedule
Updating Downloaded Firmware (Applying Firmware)
Deleting Downloaded Firmware
Troubleshooting on Firmware Installation
Information required for Reports
Debug Logs
Error Messages
Error Codes
Controller Self Diagnosis
Introduction
Overview
Layout Drawing
Basic Flowchart
Prerequisite
Operation
Boot System Error Diagnosis
Controller System Error Diagnosis
Restrictions

ERROR CODE
Overview
Outline
Outline
Location code
Location code
Points to Note When Clearing MN-CON
Points to Note When Clearing HDD
Error Code
Error Code Details
Jam Code
image RUNNER ADVANCE C2030/C2025/C2020
Color Image Reader Unit-D1/D2
Inner Finisher-C1
Alarm Code
Alarm Code

SERVICE MODE
Overview
Service Mode Menu
Service mode item explanations
I/O information enhancement
Display of Error Code/Alarm Code description
COPIER > OPTION > BODY, Item Segmentation
Security features
Related service modes
Switching Screen (Level 1 < – > 2)
Language switch
Back-up of service mode
COPIER
DISPLAY
VERSION
USER
ACC-STS
ANALOG
HV-STS
CCD
DPOT
DENS
MISC
HT-C
IO
Main Device (DCON > P001 to P016)
Color Image Reader Unit (RCON > P001)
Color Image Reader Unit-D2 (FEEDER > P001)
Inner Finisher-C1(SORTER>P001 to P012)
ADJUST
ADJ-XY
CCD
IMG-REG
DENS
BLANK
V-CONT
PASCAL
COLOR
HV-PRI
HV-TR
FEED-ADJ
MISC
FUNCTION
INSTALL
CCD
CLEANING
PANEL
PART-CHK
CLEAR
MISC-R
MISC-P
SYSTEM
DBG-LOG
OPTION
FNC-SW
DSPLY-SW
IMAG-FIX
IMG-TR
IMG-DEV
IMG-LSR
IMG-RDR
IMG-MCON
IMG-SPD
CLEANING
ENV-SET
FEED-SW
NETWORK
CUSTOM
USER
CST
ACC
INT-FACE
LCNS-TR
TEST
PG
NETWORK
COUNTER
TOTAL
PICK-UP
FEEDER
JAM
MISC
JOB
DRBL-1
DRBL-2
T-CNTR
V-CNTR
V2-CNTR
LF
FEEDER
DISPLAY
ADJUST
FUNCTION
SORTER
ADJUST
FUNCTION
OPTION
BOARD
OPTION

INSTALLATION
How to Check this Installation Procedure
When Using the Parts Included in the Package
Symbols in the Illustration
Checking before Installation:
Checking Power Supply
Checking the Installation Environment
Checking Installation Space
Points to Note Before Installation
Table of Options Combination:
Combination of the Options installing to the Right Side of the Host Machine
Checking the Contents
Unpacking
Installation Procedure
Installing the Toner Container
Scanner Installation
Setting the Environment Heater Switch
Turning ON the Power
Turning OFF the Main Power
Installing the Others
Securing the Host Machine
Setting the Cassette
Auto Gradation Adjustment
Image Position Adjustment
Margin Adjustment (1st side;)
Margin Adjustment (2nd side)
Multi-purpose Tray Margin Adjustment (1st side: mechanical adjustment)
Leading Edge Margin Adjustment (1st side)
Leading Edge Margin Adjustment (2nd side)
Installing Others
Affixing the Label
Checking the Network Connection
Overview
Checking the Network Connection
Operation Procedure Using Ping
Checking by the Remote Host Address
Network Troubleshooting
Checking Connection of the Network Cable
Operation Procedure Using Ping
Checking the Network Setting of the Host Machine
Checking Network Function on the Main Controller
Printer Model (for Europe) Installation Procedure
Points to Note at Installation
Checking the Contents
Host machine.
Contents of Printer Cover-D1
Unpacking
Installing the Printer Cover
Expansion Bus-F2/ IPSec Board-B2/ Wireless LAN Board-B2
Points to Note at Installation
Checking the contents [Expansion Bus-F2]
Checking the contents [IPSec Board-B2]
Checking the contents [Wireless LAN Board-B2]
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
Removing the Covers
Installing the Expansion Bus-F2
[Installing the IPSec Board-B2]
[Installing the Covers]
[Checking after Installation]
Installing the Covers
Installing the MFP Antenna
Checking after installation
Inner 2way Tray-F1
Points to Note at Installation
Checking the contents
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation procedure
Checking after Installation
Copy Tray-J1
Points to Note at Installation
Checking the contents
Check Items when Turning OFF the Main Power
Installation procedure
Card Reader-C1
Points to Note at Installation
Checking the Contents
Card Reader-C1
Copy Card Reader Mounting Kit-B2
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
Removing the Covers
Installing the Card Reader
Checking after Installation
Reader Heater Unit-H1 Installation Procedure
Checking the Contents
Points to Note Before Installation
Turning Main Power OFF
Confirmation of Heater Driver PCB
Installation Procedure
Utility Tray-A2
Checking the Contents
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
When Installing the USB Keyboard
Stamp Unit-B1
Points to Note at Installation
Checking the contents
Check Items when Turning OFF the Main Power
Installation Outline Drawing
IInstallation procedure
Operation Check
Voice Operation Kit-C2
Pre-check
Points to note when Installing
Checking the Contents
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
Checking after Installation
Operation Check
When Starting to Use
When Stopping to Use
Multimedia Reader/Writer-A2
Points to Note at Installation
Checking the Contents
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
Operation Check
Voice Guidance Kit-F2
Pre-check
Points to note when Installing
Checking the Contents
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
Checking the Settings
Operation Check
When Using
When Stopping to Use
Cassette Heater unit
Checking the Parts to be Installed
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
Installing the Heater PCB
Installing the Cassette Heater
When Relocating the Machine
Combination of HDD Options
How to check this Installation procedure
Description on the parts included in the package
When using the parts included in the package
Symbols in the illustration
Points to Note Regarding Data Backup/Export:
Making a Backup of the Data (reference only)
TYPE1:2.5inch/80GB HDD-E11 Installation Procedure
Points to note before installation
Checking the Contents [2.5inch/80GB HDD-E1]
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
Removing the Covers
Installing the HDD
Installing the Shield Cover
Installing the Covers
Setting after Installation
Checking after Installation
TYPE2:2.5inch/80GB HDD-E1/HDD Data Encryption Kit-C3 Installation Procedure:
Points to Note at Installation
Points to Note when Unpacking HDD Data Encryption & Mirroring Kit
Checking the Contents [2.5inch/80GB HDD-E1]
Checking the Contents [HDD Data Encryption Kit-C3]
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
Removing the Covers
Installing the HDD
Installing the Shield Cover
Installing the Covers
Setting after Installation
Checking after Installation
After Installing the Encryption Kit
TYPE3:Removable HDD Kit-AE1 Installation Procedure:
Points to Note at Installation
Checking the Contents [Removable HDD Kit-AE1]
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
Removing the Covers
Removing the Shield Covers
Installing the Removable HDD Kit
Installing the Covers
Installing the Removable HDD
Checking after Installation
TYPE4:Removable HDD Kit-AE1 Installation Procedure
Points to Note at Installation
Checking the Contents [Removable HDD Kit-AE1]
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
Removing the Covers
Removing the Shield Covers
Installing the Removable HDD Kit
Installing the Shield Cover
Installing the Covers
Installing the Removable HDD
Checking after Installation
TYPE5:Removable HDD Kit-AE1/HDD Data Encryption Kit-C3 Installation Procedure
Points to Note at Installation
Points to Note when Unpacking HDD Data Encryption & Mirroring Kit
Checking the Contents [Removable HDD Kit-AE1]
Checking the Contents [HDD Data Encryption Kit-C3]
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
Removing the Covers
Remove the Encryption Shield Cover.
Installing the Removable HDD Kit
Installing the Shield Cover
Installing the Covers
Installing the Removable HDD
Setting after Installation/After Installing the Encryption Kit
Checking after Installation
TYPE6:2.5inch/80GB HDD-E1/Removable HDD Kit-AE1 Installation Procedure
Points to Note at Installation
Checking the Contents [2.5inch/80GB HDD-E1]
Checking the Contents [Removable HDD Kit-AE1]
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
Removing the Covers
Installing the Removable HDD Kit
Installing the Covers
Setting after Installation
Checking after Installation
TYPE7:
2.5inch/80GB HDD-E1/Removable HDD Kit-AE1/HDD Data Encryption Kit-C3 Installation Procedure
Points to Note at Installation
Points to Note when Unpacking HDD Data Encryption & Mirroring Kit
Checking the Contents [2.5inch/80GB HDD-E1]
Checking the Contents [Removable HDD Kit-AE1]
Checking the Contents [HDD Data Encryption Kit-C3]
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
Removing the Covers
Installing the Removable HDD Kit
Installing the Shield Cover
Installing the Covers
Setting after Installation
Checking after Installation

APPENDIX
Service Tools
Special Tools
Solvents and Oils
General Timing Chart
General Timing Chart
A4 single-sided 2 prints full color
A4 single-sided 2 prints Bk color
General Circuit Diagram Signal Input/Output List
General Circuit Diagram
General Circuit Diagram(1/14)
General Circuit Diagram(2/14)
General Circuit Diagram(3/14)
General Circuit Diagram(4/14)
General Circuit Diagram(5/14)
General Circuit Diagram(6/14)
General Circuit Diagram(7/14)
General Circuit Diagram(8/14)
General Circuit Diagram(9/14)
General Circuit Diagram(10/14)
General Circuit Diagram(11/14)
General Circuit Diagram(12/14)
General Circuit Diagram(13/14)
General Circuit Diagram(14/14)
List of User Mode
Preferences
Paper Settings
Display Settings
Timer/Energy Settings
Network
External Interface
Accessibility
Adjustment/Maintenance
Adjust Image Quality
Maintenance
Function Settings
Common
Copy
Printer
Send
Receive/Forward
Store/Access Files
Encrypted Secure Print *1
Set Destination
Set Destination
Management Settings
User Management
Device Management
License/Other
Data Management
Backup Data
Detail of HDD partition
Soft counter specifications
Soft counter specifications

Number of pages: 921.