Konica Minolta Bizhub C3850 Bizhub C3350 Bizhub C3850FS Service Manual and Parts List Manual

Service Manual and Parts List Manual Konica Minolta Bizhub C3850 Bizhub C3350 Bizhub C3850FS
This manual is in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your Konica copier.
You can print, zoom or read any diagram, picture or page from this manual. Every chapter on this manual is fully detailed and contain all the simulation codes, trouble codes, maintenance procedures, reset procedures, diagnose procedures of Konica Minolta Bizhub C3850 Bizhub C3350 Bizhub C3850FS photocopier. You can find easily everything what do you need.
To see what contain, please read table of contents:

Revision List
Version 1.1
Version 1.2
Version 2.0
Version 2.1
Version 3.0
Version 3.1
Version 3.2

A) SAFETY AND IMPORTANT WARNING ITEMS
1. IMPORTANT NOTICE
2. DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION
2.1 Description items in this Service Manual
2.2 Description items for safety and important warning items
3. SAFETY WARNINGS
3.1 MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA, INC
3.1.1 Actions requiring special attention
3.2 POWER PLUG SELECTION
3.2.1 Power Cord Set or Power Plug
3.3 CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE
3.3.1 Power Supply
3.3.2 Installation Requirements
3.3.3 After Service
3.4 Used Batteries Precautions
3.4.1 ALL Areas
3.4.2 Germany
3.4.3 France
3.4.4 Denmark
3.4.5 Finland, Sweden
3.4.6 Norway
3.5 Laser Safety
3.5.1 Laser Safety
3.5.2 Internal Laser Radiation
3.5.3 Laser Safety Label
3.5.4 Laser Warning Label
3.5.5 PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT
4. WARNING INDICATIONS ON THE MACHINE
4.1 Warning indications inside the machine
4.2 Warning indications outside the machine
4.3 Warning indications on the boards
5. MEASURES TO TAKE IN CASE OF AN ACCIDENT

B) NOTATION OF THE CONTENTS
1. NOTATION OF THE CONTENTS
1.1 Product name
1.2 Brand name
1.3 Feeding direction

C) PRODUCT SPECIFICATIONS
1. Bizhub C3850FS/C3850/C3350
1.1 Type
1.2 Functions
1.3 Paper
1.4 Materials
1.4.1 Conditions for defining the life value for the field standard yield
1.5 Print volume
1.6 Machine specifications
1.7 Operating environment
1.8 Print functions
1.9 Scan functions
1.10 Fax specifications
1.11 Finisher functions (bizhub C3850 only)
1.11.1 Mode
1.11.2 Paper process ability
1.11.3 Note for the Specifications
2. PF-P13
2.1 Type
2.2 Paper type
2.3 Machine specifications
2.4 Operating environment
3. FS-P03
3.1 Type
3.2 Paper type
3.3 Machine specifications
3.4 Operating environment
4. i-Option (LK-101 v3/106/107/108/111)
4.1 Available function for i-Option
4.1.1 List of advanced functions
4.1.2 Activation procedures of i-Option
4.2 Web browser function

D) OVERALL COMPOSITION
1. SYSTEM CONFIGURATION
2. SECTION CONFIGURATION
2.1 bizhub C3850/C3350
2.2 bizhub C3850FS
3. PAPER PATH
3.1 bizhub C3850/C3350
3.2 bizhub C3850FS
4. CONTROL BLOCK DIAGRAM
5. IMAGE CREATION PROCESS

E) SERVICE TOOL
1. bizhub C3850FS/C3850/C3350
1.1 Service material list
1.2 CE tool list
1.3 Utility tool
1.3.1 IC card information setting tool of OMNIKEY 5427CK (AU-205H)

F) MAINTENANCE
1. PERIODICAL MAINTENANCE ITEMS
2. Periodical maintenance items
2.1 bizhub C3850FS/C3850/C3350
2.1.1 bizhub C3850FS/C3850
2.1.2 bizhub C3350
2.2 Option
2.2.1 PF-P13
3. Periodical replacement parts list
3.1 bizhub C3850FS/C3850/C3350
3.2 Option
3.2.1 PF-P13
4. Periodical cleaning parts list
4.1 Main unit
5. Concept of parts life
5.1 Life value of consumables and parts
5.1.1 Specified conditions of field standard yield
5.2 Details of the life specifications
5.3 Control causing inhibited printing for one part when an inhibited-printing event occurs in another part
5.3.1 Target parts
5.3.2 Threshold value
6. PERIODICAL MAINTENANCE PROCEDURE bizhub C3850FS/C3850/C3350
6.1 Processing section
6.1.1 Replacing the toner cartridge (C, M, Y, K)
6.1.2 Replacing the imaging unit (C, M, Y, K)
6.2 Transfer section
6.2.1 Replacing the waste toner bottle
6.2.2 Replacing the transfer roller
6.2.3 Replacing the transfer belt unit
6.3 Fusing section
6.3.1 Replacing the fusing unit
6.4 Feed section
6.4.1 Replacing the manual feed tray feed roller
6.4.2 Replacing the manual feed tray separation roller
6.4.3 Replacing the tray1 feed roller
6.4.4 Replacing the tray1 separation roller
6.5 Transport section
6.5.1 Cleaning of the registration roller
6.5.2 Cleaning of the 2nd image transfer entrance guide
6.5.3 Cleaning of the IDC sensor
6.5.4 Cleaning of the duplex transport rollers
6.6 Toner collection section
6.6.1 Replacing the toner filter
6.6.2 Cleaning of the area around the waste toner collecting port
7. PERIODICAL MAINTENANCE PROCEDURE PF-P13
7.1 Feed section
7.1.1 Replacing the tray2 feed roller/tray3 feed roller
7.1.2 Replacing the tray2 separation roller/tray3 separation roller

G) DISASSEMBLING/REASSEMBLING
1. Disassembly/adjustment prohibited items
1.1 Paint-locked screws
1.2 Red-painted screws
1.3 Variable resistors on board
1.4 Removal of PWBs
2. Disassembly/reassembly parts list
2.1 Main body
2.2 Option
3. Notes when transporting the machine
4. bizhub C3850FS/C3850/C3350
4.1 Disassembly/reassembly procedure (Exterior parts)
4.1.1 Front door
4.1.2 Rear left cover (C3850/C3350)
4.1.3 Rear left cover (C3850FS)
4.1.4 Left cover
4.1.5 Rear cover
4.1.6 Rear right cover
4.1.7 Exit cover (C3850/C3350)
4.1.8 Operation panel
4.2 Disassembly/reassembly procedure (Units)
4.2.1 ADF
4.2.2 ADF feed roller unit
4.2.3 ADF separation pad
4.2.4 Scanner unit
4.2.5 Manual feed tray
4.2.6 Tray1
4.2.7 Output tray (C3850FS)
4.2.8 Hard disk (HDD)
4.2.9 PH unit (C3850/C3350)
4.2.10 PH unit (C3850FS)
4.2.11 2nd transfer pressure unit
4.2.12 Main drive unit (C3850/C3350)
4.2.13 Main drive unit (C3850FS)
4.2.14 Finisher (C3850FS)
4.2.15 Stapler unit (C3850FS)
4.2.16 CD alignment motor/Fr unit (C3850FS)
4.3 Disassembly/reassembly procedure (Boards)
4.3.1 FAX board (FAXB)
4.3.2 MFP board (MFPB)
4.3.3 Printer control board (PRCB) (C3850/C3350)
4.3.4 Printer control board (PRCB) (C3850FS)
4.3.5 DC power supply (DCPS) (C3850/C3350)
4.3.6 DC power supply (DCPS) (C3850FS)
4.3.7 High voltage power supply (HVPS)
4.3.8 Indicating board (MCMB)
4.3.9 SSD board (SSDB)
4.3.10 DF drive board (DFDB)
4.3.11 FS control board (FSCB) (C3850FS)
4.3.12 FS lighting board (FSDB1) (C3850FS)
4.4 Disassembly/reassembly procedure (Motors)
4.4.1 Main motor (M1)
4.4.2 Fusing motor (M2)
4.4.3 Developing motor (M3)
4.4.4 Color PC motor (M4)
4.4.5 Toner supply motor/YM (M5)/Toner supply motor/CK (M6) (C3850/C3350)
4.4.6 Toner supply motor/YM (M5)/Toner supply motor/CK (M6) (C3850FS)
4.4.7 Transport motor (M101)
4.4.8 FD leading edge alignment motor (FSM1) (C3850FS)
4.4.9 CD alignment motor/Fr (FSM2) (C3850FS)
4.4.10 CD alignment motor/Rr (FSM3) (C3850FS)
4.4.11 FD trailing edge pushing motor (FSM4) (C3850FS)
4.4.12 Alignment tray lift motor (FSM5) (C3850FS)
4.4.13 Output tray paper holding motor (FSM6)/ FS drive board (FSDB) (C3850FS)
4.5 Disassembly/reassembly procedure (Clutches)
4.5.1 Manual paper feed clutch (CL1) / Tray1 paper feed clutch (CL2)
4.5.2 Registration clutch (CL3)
4.5.3 Duplex feed clutch (CL4) / Duplex reverse clutch (CL5) (C3850/C3350)
4.5.4 Duplex feed clutch (CL4) / Duplex reverse clutch (CL5) (C3850FS)
4.5.5 Duplex transport clutch (CL6)
4.5.6 Pick-up clutch (CL101)
4.5.7 Registration clutch (CL102)
4.6 Disassembly/reassembly procedure (Fan motors)
4.6.1 DC power supply fan motor (FM1)
4.6.2 Cooling fan motor/1 (FM2)
4.6.3 Toner suction fan motor (FM3) (C3850/C3350)
4.6.4 Toner suction fan motor (FM3) (C3850FS)
4.6.5 Paper cooling fan motor (FM4) (C3850/C3350)
4.6.6 Paper cooling fan motor (FM4) (C3850FS)
4.6.7 UFP fan motor (FM5)
4.6.8 Cooling fan motor/2 (FM6)
4.7 Disassembly/reassembly procedure (Others)
4.7.1 Backup battery
4.7.2 Temperature/ humidity sensor (TEM/HUMS)
4.7.3 IDC sensor (IDCS)
4.7.4 IDC sensor shutter solenoid (SD2)
4.7.5 Duplex feed guide assy (C3850FS)
5. Option
5.1 Disassembly/reassembly procedure (PF-P13)
5.1.1 Paper Feed Unit (PF-P13)
5.1.2 Rear cover
5.1.3 Rear sheet metal cover
5.1.4 PC control board (PCCB)
5.1.5 PC transport motor (M51)
5.1.6 PC paper feed clutch (CL51)
5.1.7 PC transport clutch (CL52)

H) CLEANING/LUBRICATION
1. Bizhub C3850FS/C3850/C3350
1.1 Cleaning parts list
1.2 Cleaning procedure
1.2.1 Manual feed tray feed roller
1.2.2 Manual feed tray separation roller
1.2.3 Tray1 feed roller
1.2.4 Tray1 separation roller
1.2.5 Original glass
1.2.6 Slit glass
1.2.7 ADF pick-up roller/ADF feed roller/ADF separation pad
2. Option
2.1 Cleaning parts list
2.2 Cleaning procedure
2.2.1 Tray2/3 PC feed roller/PC separation roller

I) ADJUSTMENT/SETTING
1. HOW TO USE THE ADJUSTMENT SECTION
1.1 Advance checks
2. Utility
2.1 List of utility mode
List of utility mode – outline
2.1.1 Accessibility
2.1.2 One-Touch/User Box Registration
2.1.3 User Settings
2.1.4 Administrator Settings – System Settings
2.1.5 Administrator Settings – Administrator/Machine Settings
2.1.6 Administrator Settings – Address Registration List
2.1.7 Administrator Settings – User Authentication/Account Track
2.1.8 Administrator Settings – Network Settings
2.1.9 Administrator Settings – Copier Settings
2.1.10 Administrator Settings – Printer Settings
2.1.11 Administrator Settings – Fax Settings
2.1.12 Administrator Settings – System Connection
2.1.13 Administrator Settings – Security Settings
2.1.14 Administrator Settings – Paper Empty Alert Display Setting
2.1.15 Administrator Settings – License Management
2.1.16 Administrator Settings – OpenAPI Certification Management Setting
2.1.17 Administrator Settings – External Memory Backup
2.1.18 Administrator Settings – Delete Authenticated Documents
2.1.19 Check Consumable Life
2.2 Starting/Exiting
2.2.1 Starting procedure
2.2.2 Exiting procedure
2.3 Restore Defaults
Restore Defaults – outline
2.3.1 Accessibility
2.3.2 One-Touch/User Box Registration
2.3.3 User Settings
2.3.4 Administrator Settings – System Settings
2.3.5 Administrator Settings – Administrator/Machine Settings
2.3.6 Administrator Settings – Address Registration List
2.3.7 Administrator Settings – User Authentication/Account Track
2.3.8 Administrator Settings – Network Settings
2.3.9 Administrator Settings – Copier Settings
2.3.10 Administrator Settings – Printer Settings
2.3.11 Administrator Settings – Fax Settings
2.3.12 Administrator Settings – System Connection
2.3.13 Administrator Settings – Security Settings
2.3.14 Administrator Settings – Paper Empty Alert Display Setting
2.3.15 Administrator Settings – License Management
2.3.16 Administrator Settings – OpenAPI Certification Management Setting
2.3.17 Administrator Settings – External Memory Backup
2.3.18 Administrator Settings – Delete Authenticated Documents
2.3.19 Check Consumable Life
3. LIST OF SERVICE MODE
3.1 List of service mode (outline)
3.2 List of service mode (detail)
3.2.1 Machine
3.2.2 Imaging Process Adjustment
3.2.3 CS Remote Care
3.2.4 System 1
3.2.5 System 2
3.2.6 Counter
3.2.7 List Output
3.2.8 State Confirmation
3.2.9 Finisher
3.2.10 Test Mode
3.2.11 ADF Adjustment
3.2.12 Fax Settings
3.2.13 Firmware Update
3.2.14 Internet ISW Settings
4. SERVICE MODE
4.1 Starting/Exiting
4.1.1 Starting procedure
4.1.2 Exiting procedure
4.1.3 Procedure for releasing access lock
4.2 Machine
4.2.1 Fusing Temperature
4.2.2 Fusing Transport Speed
4.2.3 Printer Adjustment
4.2.4 Scanner Area
4.2.5 Printer Reg. Loop Adj
4.2.6 LD adjustment
4.2.7 Fuser Control
4.2.8 Main Scan Direction Zoom Adjustment
4.2.9 Main Scan Direction Zoom Adjustment Proof Print
4.3 Firmware Version
4.3.1 Use
4.3.2 Procedure
4.4 Imaging Process Adjustment
4.4.1 Max Image Density Adj
4.4.2 TCR Level Setting
4.4.3 Image Background Adj
4.4.4 Transfer Voltage Fine Adj
4.4.5 Image Stabilization
4.4.6 Density Adjustment
4.4.7 Monochrome Density Adjustment
4.4.8 Paper separation adjustment
4.4.9 Manual Toner Add
4.4.10 Grad/Dev AC Bias V Selection
4.5 CS Remote Care (Outlines)
4.6 Setting up the CS Remote Care
4.6.1 Using the telephone line modem
4.6.2 Using the Fax line modem
4.6.3 Using E-mail
4.6.4 When using a WebDAV server in http communication
4.7 Calling the maintenance
4.7.1 When starting the maintenance
4.7.2 When finishing the maintenance
4.8 Calling the center from the administrator
4.9 Checking the transmission log
4.10 Detail on settings for CS Remote Care
4.10.1 Maintenance/Default Settings – System Selection
4.10.2 Maintenance/Default Settings – ID Code
4.10.3 Maintenance/Default Settings – Initial Transmission
4.10.4 Detail Settings – Basic Settings
4.10.5 Detail Settings – Date & Time Setting
4.10.6 Detail Settings – RAM Clear
4.10.7 Detail Settings – Communication Log Print
4.10.8 Detail Settings – Response Timeout
4.10.9 Detail Settings – Notification Setting
4.10.10 Server Settings – Email Settings
4.10.11 Server Settings – HTTP Settings
4.10.12 Server Settings – Data Initialize
4.10.13 Software Switch Setting
4.11 System 1
4.11.1 Marketing area
4.11.2 Tel/Fax Number
4.11.3 Serial Number Display
4.11.4 Sleep ON/OFF Choice Setting
4.11.5 Install Date
4.11.6 Machine State LED Setting
4.11.7 Toner Out Mode
4.11.8 Grayscale Page
4.11.9 TP Level
4.11.10 Initialize – Server Cache Data
4.11.11 Problem Unit Isolation Set
4.12 System 2
4.12.1 Unit Change
4.12.2 Warning Detection
4.12.3 Software Switch Setting
4.12.4 Network Fax Settings – Internet Fax
4.12.5 Image Stabilization Setting
4.12.6 Coverage Rate Confirmation Screen
4.12.7 Change Application Settings
4.12.8 Eco counter settings
4.12.9 User Paper Settings
4.12.10 Internal Error. Auto Cancel
4.13 Counter
4.13.1 Life
4.13.2 Service Call
4.13.3 Section Service Call
4.13.4 Warning
4.13.5 Service Total
4.13.6 Counter of Each Mode
4.13.7 Service Call History
4.13.8 ADF Paper Feed Count
4.13.9 Paper Jam History
4.13.10 Fax Connection Error
4.13.11 Jam
4.13.12 Section Jam
4.13.13 Detail Code History
4.14 List Output
4.14.1 Management List
4.14.2 Adjustments List
4.14.3 Parameter List
4.14.4 Service Parameter
4.14.5 Protocol Trace
4.14.6 Fax Analysis List
4.14.7 Halftone 64
4.14.8 Halftone 128
4.14.9 Halftone 256
4.14.10 Gradation
4.15 State Confirmation
4.15.1 Sensor Check
4.15.2 Table Number
4.15.3 Level History
4.15.4 Paper Passage Test
4.15.5 Temperature/Humidity
4.15.6 Memory/HDD State
4.15.7 Load Check
4.15.8 Component Check
4.16 Finisher
4.16.1 Finisher
4.16.2 Finisher Components Test Mode
4.16.3 Horizontal Alignment Position
4.16.4 Vertical Alignment Position
4.16.5 Alignment Plate Position
4.16.6 Paper Curl Adjustment
4.17 Test Mode
4.17.1 Fax Test-Signal Send Test
4.17.2 Fax Test-Signal Receive Test
4.17.3 Fax Test-NCU TEST
4.17.4 Fax Test – Dial Test
4.18 ADF Adjustment
4.18.1 Original Stop Position – Sub Scanning Direction 1-Side
4.18.2 Original Stop Position – Sub Scanning Direction 2-Side
4.18.3 Register Loop
4.18.4 Original Stop Position – Main Scanning Direction 1-side
4.18.5 Original Stop Position – Main Scanning Direction 2-side
4.18.6 Feed Zoom
4.18.7 FD-Mag. Adj. (B)
4.18.8 Main Scanning Direction Zoom
4.18.9 Main Scanning Direction Zoom(B)
4.19 FAX Setting
4.19.1 Modem/NCU
4.19.2 Network
4.19.3 System
4.19.4 Fax File Format
4.19.5 Communication
4.19.6 List Output
4.19.7 Function Parameter
4.19.8 Initialization
4.19.9 Line Standard Setting
4.20 FAX setting (Address parameter list: for line 1, line 2, line 3 and line 4)
4.20.1 0b00##
4.20.2 0e000#
4.20.3 0e001#
4.20.4 0e002#
4.20.5 0e003#
4.20.6 0e004#
4.20.7 0e005#
4.20.8 0e009#
4.20.9 0e00a#
4.20.10 0e00b#
4.20.11 0e00c#
4.20.12 0e00d#
4.20.13 0e00e#
4.20.14 0e00f#
4.20.15 0e010#
4.20.16 0e011#
4.20.17 0e012#
4.20.18 0f000#
4.20.19 0f001#
4.20.20 10000#
4.20.21 10001#
4.20.22 12000#
4.20.23 13000#, 13001#, 13002#, 13003#, 13004#, 13005#, 13006#
4.20.24 13007#, 13008#, 13009#, 1300a#, 1300b#
4.21 2nd network card settings
4.21.1 Use
4.21.2 Default setting
4.21.3 Setting item
4.22 Firmware Update
4.22.1 Check Settings
4.22.2 Execute
4.23 Loadable Drive Information
4.23.1 Use
4.23.2 Procedure
4.24 Loadable Driver Download
4.24.1 Use
4.24.2 Required systems
4.24.3 Authentication units (Loadable driver)
4.24.4 Writing data to USB memory device
4.24.5 Procedure
4.25 Engine FW DipSW
4.25.1 Use
4.25.2 Procedure
4.25.3 Details of Each Function – Choice of option cooling fan motor/2 (Europe only)
4.25.4 Details of Each Function – Choice of full-speed print prohibited condition detected
4.25.5 Details of Each Function – Choice of toner empty recovery mode
4.25.6 Details of Each Function – Choice of 1200 dpi Bk line width
4.25.7 Details of Each Function – New Release Disable mode
4.25.8 Details of Each Function – Choice of unit simultaneous replacement promotion
4.25.9 Details of Each Function – Choice of ACS parameter
4.25.10 Details of Each Function – Choice of silent mode
4.25.11 Details of Each Function – Choice of fusing unit wait time
4.25.12 Details of Each Function – Choice of low temperature environment PPM mode
4.25.13 Details of Each Function – Choice of fusing environment determination
4.25.14 Details of Each Function – Transfer belt free rotation option
4.26 Internet ISW Settings
4.26.1 Enable Settings
4.26.2 HTTP Server Settings
4.26.3 Forwarding Access Setting
4.26.4 Download
4.27 External Memory Backup
4.27.1 Import
4.27.2 Export
4.27.3 Possible Backup Setting Item
4.28 Verify Firmware
4.28.1 Use
4.28.2 Procedure
4.29 BootUp Screen
4.29.1 Use
4.29.2 Procedure
5. Security Service Mode
5.1 List of Security Service Mode
5.2 Starting/Exiting
Starting procedure
Exiting procedure
5.3 Billing Setting
5.3.1 Counter Setting
5.3.2 OpenAPI Certification Management Setting – Restriction Code Settings
5.3.3 License Management – Activation
5.3.4 License Management – Deactivation
5.3.5 License Management – Repair
5.3.6 License Management – Initialize
5.3.7 License Management – Get Request Code
5.3.8 License Management – List
5.3.9 License Management – List of Enabled Functions
5.3.10 License Management – List Output
5.3.11 Management Function – Management Function Choice
5.3.12 Management Function – Message
5.3.13 Counter Clear
5.3.14 Coverage Counter Setting
5.3.15 Coverage Counter Detail
5.4 Administrator Password
5.4.1 Use
5.4.2 Default setting
5.4.3 Procedure
5.5 CE Password
5.5.1 Use
5.5.2 Default setting
5.5.3 Procedure
5.6 Life Stop
5.6.1 Use
5.6.2 Default setting
5.6.3 Setting item
5.7 Engine Data Backup
5.7.1 Use
5.7.2 Procedure
5.8 Administrator unlocking
5.8.1 Use
5.8.2 Procedure
6. Extra Service Mode
6.1 List of Extra Service Mode
6.2 Starting/Exiting
6.2.1 Starting procedure
6.2.2 Exiting procedure
7. Control Panel Calibration
7.1 Use
7.2 Procedure
8. FAX PROTOCOLS
8.1 G3 ECM (G3 Error Correction Mode)
8.2 Line control
8.2.1 Procedure of G3 mode communication
8.3 Table of reference code
8.4 How to analyze the T30 protocol monitor
9. Registration Adjustment
9.1 Tray1
9.2 Paper Feed Unit (PF-P13)

J) REWRITING OF FIRMWARE
1. Checking the current firmware version
2. Firmware upgrading procedure by USB memory device
2.1 Preparations for firmware upgrading
2.1.1 System requirements
2.1.2 Saving the firmware data into the USB memory device
2.2 How to write controller firmware data
2.3 How to write other firmware data
3. Internet ISW
3.1 Preparations for firmware rewriting
3.1.1 Outline
3.1.2 Service environment
3.1.3 Preparations for firmware rewriting
3.2 Preparing the firmware data
3.2.1 Outline
3.2.2 Procedure
3.3 Firmware rewriting from the control panel
3.3.1 Firmware rewriting from the control panel
4. CS Remote Care
4.1 Firmware rewriting from the CS Remote Care
5. How to reinstall the i-Option data
5.1 Available function for i-Option
5.2 LK-107/LK-108 font data reinstallation procedure

K) TROUBLESHOOTING
1. JAM DISPLAY
1.1 JAM display
1.2 List of JAM display
1.2.1 JAM display resetting procedure
1.3 Sensor layout
1.3.1 Bizhub C3850FS
1.3.2 Bizhub C3850/C3350
1.4 Solution
1.4.1 Initial check items
1.4.2 Misfeed at manual bypass feed section
1.4.3 Misfeed at tray 1 feed section
1.4.4 Misfeed at tray 2 feed section
1.4.5 Misfeed at tray 3 feed section
1.4.6 Misfeed at vertical transport section
1.4.7 Misfeed at 2nd image transfer section
1.4.8 Misfeed at exit section
1.4.9 Misfeed at ADF section
1.4.10 Misfeed at FS transport section <bizhub C3850FS>
1.4.11 Misfeed at FS alignment section <bizhub C3850FS>
1.4.12 Misfeed at FS staple section <bizhub C3850FS>
1.4.13 Misfeed at FS section <bizhub C3850FS>
1.4.14 Misfeed at duplex pre-registration section
1.4.15 Misfeed at duplex transport section
1.4.16 Controller JAM (forced stop command)
1.4.17 Residual paper JAM
2. PROCESS CAUTION INFROMATION
2.1 Display procedure
2.2 List
2.3 Solution
2.3.1 LD failure
2.3.2 IDC sensor failure
2.3.3 Imaging unit (C) failure, Imaging unit (M) failure, Imaging unit (Y) failure, Imaging unit (K) failure
2.3.4 Color regist test pattern failure
2.3.5 Color regist adjust failure
2.3.6 CCD gain adjustment failure
3. TROUBLE CODE
3.1 Trouble code (Service Call)
3.2 Trouble resetting procedure
3.2.1 Trouble resetting procedure by Trouble Reset key
3.2.2 Trouble resetting procedure by the auto cancel function
3.2.3 Trouble resetting procedure by remote operation
3.3 Trouble isolation function
3.4 List of the trouble code
3.5 Solution
3.5.1 0103
3.5.2 0106
3.5.3 1004
3.5.4 1014
3.5.5 1102
3.5.6 1103
3.5.7 1108
3.5.8 1109
3.5.9 1140
3.5.10 1146
3.5.11 1147
3.5.12 1184
3.5.13 1403
3.5.14 2152
3.5.15 2202
3.5.16 2253
3.5.17 2351
3.5.18 2411, 2412, 2413, 2414
3.5.19 2551, 2553, 2555, 2557
3.5.20 2552, 2554, 2556, 2558
3.5.21 2559, 255A, 255B, 255C
3.5.22 2561, 2562, 2563, 2564
3.5.23 2650
3.5.24 2A21, 2A22, 2A23, 2A24
3.5.25 3201
3.5.26 3302
3.5.27 3421, 3426
3.5.28 3721, 3722, 3726
3.5.29 3821, 3826
3.5.30 3822
3.5.31 3921, 3922, 3926
3.5.32 4002
3.5.33 4091
3.5.34 4092
3.5.35 4101
3.5.36 4501
3.5.37 4801
3.5.38 4802
3.5.39 4901
3.5.40 5102
3.5.41 5307
3.5.42 5351
3.5.43 5353
3.5.44 5357
3.5.45 5501
3.5.46 5601
3.5.47 5701
3.5.48 6751
3.5.49 6790, 6791, 6792, 6793
3.5.50 9401
3.5.51 C151
3.5.52 C155
3.5.53 C15C, C15D
3.5.54 C15E
3.5.55 C163
3.5.56 C164
3.5.57 C167
3.5.58 C168
3.5.59 C169
3.5.60 C180
3.5.61 D004
3.5.62 D091
3.5.63 D092
3.5.64 D093
3.5.65 D094
3.5.66 D095
3.5.67 D096
3.5.68 D097
3.5.69 D110
3.5.70 D262
3.5.71 D3F1
3.5.72 D3F2
3.5.73 D3F3
3.5.74 D3F4
3.5.75 D501
3.5.76 DC00
3.5.77 DC10
3.5.78 E101
3.5.79 E30#
4. ABORT CODE
4.1 Troubleshooting of the abort code
4.1.1 Contents
4.1.2 Procedure
4.2 F00#
4.3 FB0#
4.4 FB1#
4.5 FB4#
4.6 FB8#
4.7 FB9#
4.8 FBA#
5. FAX TROUBLE CODE
5.1 The error in the transmission/reception system
5.2 B0##
5.3 B11#
5.4 B12#
5.5 B13#
5.6 B14#
5.7 B15#
5.8 B16#
5.9 B17#
5.10 B18#
5.11 B19#
5.12 T0#
5.13 T1#
5.14 T2#
5.15 T3#
5.16 T4#
5.17 T5#
5.18 T6#
5.19 T7#
5.20 T8#
5.21 T9#
5.22 R0#
5.23 R1#
5.24 R2#
5.25 R3#
5.26 R4#
5.27 R5#
5.28 R6#
5.29 R7#
5.30 R8#
5.31 R9#
6. OTHER TROUBLE
6.1 Machine is not energized at all (DCPU operation check)
6.2 Operation panel indicators do not light
6.3 Fusing heaters do not operate
6.4 Operation panel (touch panel) do not respond
6.5 Output tray full indication does not disappear <bizhub C3850FS>
7. IMAGE QUALITY PROBLEM
7.1 How to identify problematic part
7.1.1 Initial check items
7.2 Solution
7.2.1 Scanner system: white lines, white bands, colored lines and colored bands in sub scan direction
7.2.2 Scanner system: white lines, white bands, colored lines and colored bands in main scan direction
7.2.3 Scanner system: color spots
7.2.4 Scanner system: fog
7.2.5 Scanner system: blurred image, blotchy image
7.2.6 Scanner system: incorrect color image registration, sync shift (lines in main scan direction)
7.2.7 Scanner system: moire
7.2.8 Scanner system: skewed image
7.2.9 Scanner system: distorted image
7.2.10 Scanner system: low image density, rough image
7.2.11 Scanner system: blank copy, black copy
7.2.12 Printer monocolor: white lines, white bands, colored lines and colored bands in sub scan direction
7.2.13 Printer monocolor: white lines, white bands, colored lines and colored bands in main scan direction
7.2.14 Printer monocolor: uneven density in sub scan direction
7.2.15 Printer monocolor: uneven density in main scan direction
7.2.16 Printer monocolor: low image density
7.2.17 Printer monocolor: gradation reproduction failure
7.2.18 Printer monocolor: foggy background
7.2.19 Printer monocolor: void areas, white spots
7.2.20 Printer monocolor: colored spots
7.2.21 Printer monocolor: blurred image
7.2.22 Printer monocolor: blank copy, black copy
7.2.23 Printer monocolor: uneven image
7.2.24 Printer 4-color: white lines, white bands, colored lines and colored bands in sub scan direction
7.2.25 Printer 4-color: white lines, white bands, colored lines and colored bands in main scan direction
7.2.26 Printer 4-color: uneven density in sub scan direction
7.2.27 Printer 4-color: uneven density in main scan direction
7.2.28 Printer 4-color: low image density
7.2.29 Printer 4-color: poor color reproduction
7.2.30 Printer 4-color: incorrect color image registration
7.2.31 Printer 4-color: void areas, white spots
7.2.32 Printer 4-color: colored spots
7.2.33 Printer 4-color: poor fusing performance, offset
7.2.34 Printer 4-color: brush effect, blurred image
7.2.35 Printer 4-color: back marking
7.2.36 Printer 4-color: uneven image
8. IC PROTECTOR
8.1 IC protector outline
8.2 IC protector list
8.2.1 bizhub C3850FS/C3850/C3350
8.2.2 PF-P13

L) PARTS/CONNECTOR LAYOUT DRAWING
1. PARTS LAYOUT DRAWING
1.1 Main Body
1.2 ADF
1.3 Finisher
1.4 Paper feed unit (option)
2. CONNECTOR LAYOUT DRAWING
2.1 BOARD CONNECTOR LAYOUT DRAWING
2.1.1 Printer control board (PRCB)
2.1.2 MFP board (MFPB)
2.1.3 FAX board (FAXB)
2.1.4 PC control board (PCCB)
2.1.5 DF control board (DFCB)
2.1.6 DC power supply (DCPS)
2.1.7 High voltage power supply (HVPS)
2.1.8 Indicating board (MCMB)
2.1.9 FS control board (FSCB)
2.1.10 FS lighting board (FSDB1)
2.2 RELAY CONNECTOR LAYOUT DRAWING
2.2.1 bizhub C3850FS/C3850/C3350
2.2.2 bizhub C3850FS only

M) TIMING CHART
1. Timing chart
1.1 Main body
1.2 ADF
1.3 Finisher (bizhub C3850FS only)

N) WIRING DIAGRAM
1. bizhub C3850/C3350
1.1 Main body (1/2)
1.2 Main body (2/2)
2. bizhub C3850FS
2.1 Main body (1/3)
2.2 Main body (2/3)
2.3 Main body (3/3)

O) THEORY OF OPERATION bizhub C3850FS/C3850/C3350
1. INTERFACE SECTION
1.1 bizhub C3850/C3350
1.2 bizhub C3850FS
2. AUTOMATIC DOCUMENT FEEDER SECTION
2.1 Configuration
2.2 Drive
2.3 Operation
2.3.1 Document feed mechanism
2.3.2 Document separation mechanism
2.3.3 Document transport mechanism
2.3.4 Document exit mechanism
2.3.5 Switching mechanism for turnover/paper exit
2.4 Paper Path
2.4.1 1-sided mode
2.4.2 2-sided mode
3. SCANNER SECTION
3.1 Configuration
3.2 Drive
3.3 Operation
3.3.1 When the power is ON
3.3.2 Control when the Start key is pressed
4. WRITE SECTION
4.1 Configuration
4.2 Operation
4.2.1 Overview
4.2.2 Laser exposure process
4.2.3 Laser emission timing
4.2.4 Laser emission area
4.2.5 Color registration control (color shift correction) system
4.2.6 Main scan magnification adjustment
4.2.7 PH unit temperature detection control
4.2.8 Image processing
5. TONER SUPPLY SECTION
5.1 Configuration
5.2 Drive
5.3 Operation
5.3.1 Toner collecting port shutter mechanism
5.3.2 Toner replenishing mechanism
5.3.3 Toner replenishing control
5.3.4 Auxiliary toner replenishing control
5.3.5 Toner cartridge detection
5.3.6 Toner near-empty condition detection
5.3.7 Toner empty condition detection
5.3.8 Toner consumption rate detection
5.3.9 Monochrome prints
6. IMAGING UNIT SECTION (overall configuration)
6.1 Configuration
6.2 Operation
6.2.1 Imaging unit detection
6.2.2 Imaging unit life detection
6.2.3 Number of field standard printed pages
7. IMAGING UNIT SECTION (charge corona)
7.1 Configuration
7.2 Drive
7.3 Operation
7.3.1 Charge mechanism
7.3.2 Charge corona control
8. IMAGING UNIT SECTION (photo conductor)
8.1 Configuration
8.2 Drive
8.3 Operation
8.3.1 Photo conductor drive mechanism
8.3.2 Erase LED control
8.3.3 Photo conductor cleaning
9. IMAGING UNIT SECTION (developing)
9.1 Configuration
9.2 Drive
9.2.1 Developing section/Y, M, C, K drive mechanism
9.3 Operation
9.3.1 Developer flow
9.3.2 Developing bias
9.3.3 Toner scattering prevention
9.3.4 Toner collecting port shutter mechanism
9.3.5 Toner density control
10. 1ST TRANSFER SECTION
10.1 Configuration
10.2 Drive
10.3 Operation
10.3.1 Transfer belt drive
10.3.2 1st transfer roller control
10.3.3 Pressure/retraction control by print mode
10.3.4 1st transfer control
10.3.5 Transfer belt cleaning
10.3.6 Toner collecting port shutter mechanism
10.3.7 Cleaning blade foreign matter removal control
10.3.8 Transfer belt new article detection
10.3.9 Transfer belt life detection
11. 2ND TRANSFER SECTION
11.1 Configuration
11.2 Drive
11.3 Operation
11.3.1 2nd transfer control
11.3.2 Control of toner application to 2nd transfer roller
11.3.3 2nd transfer roller cleaning
11.3.4 Charge neutralization and separation of paper
11.3.5 IDC sensor protection
11.3.6 2nd transfer roller new article detection
11.3.7 2nd transfer roller life detection
12. WASTE TONER COLLECTING SECTION
12.1 Configuration
12.2 Drive
12.3 Operation
12.3.1 Toner flow at the imaging unit section
12.3.2 Waste toner flow at transfer belt unit section/2nd transfer section
12.3.3 Waste toner flow in the waste toner bottle
12.3.4 Waste toner bottle-in-position detection mechanism
12.3.5 Waste toner bottle full detection
12.3.6 Waste toner bottle new article detection
12.3.7 Waste toner spillage prevention shutter
13. PAPER FEED SECTION (Manual tray)
13.1 Configuration
13.2 Drive
13.3 Operation
13.3.1 Paper lift plate mechanism
13.3.2 Paper separation mechanism
13.3.3 Paper feed control
13.3.4 Paper empty condition detection control
14. PAPER FEED SECTION (Tray 1)
14.1 Configuration
14.2 Drive
14.3 Operation
14.3.1 Paper lift plate mechanism
14.3.2 Paper separation mechanism
14.3.3 Paper feed control
14.3.4 Paper size detection control
14.3.5 Paper empty condition detection control
14.3.6 Tray open/close detection control
14.3.7 Paper misfeed detection control
15. CONVEYANCE SECTION (Registration roller)
15.1 Configuration
15.2 Drive
15.3 Operation
15.3.1 Registration roller control
15.3.2 Control of loop formed before registration roller
15.3.3 Paper size error detection control
15.3.4 Temperature/humidity sensor
16. FUSING SECTION
16.1 Configuration
16.2 Drive
16.3 Operation
16.3.1 Fusing speed correction
16.3.2 Fusing temperature control
16.3.3 Protection from abnormal temperatures
16.3.4 Fusing PPM control
16.3.5 Fuging unit detection
16.3.6 Fusing unit life detection
17. DUPLEX SECTION
17.1 Configuration
17.2 Drive
17.3 Operation
17.3.1 Paper transport control
17.3.2 Duplex print control
18. PAPER EXIT SECTION
18.1 Configuration
18.2 Drive
18.3 Operation
18.3.1 Transport control
18.3.2 Duplex guide (bizhub 3850FS)
18.3.3 Paper full detection (bizhub C3850/C3350)
18.3.4 Finisher paper conveyance detection (bizhub C3850FS)
18.3.5 Exit paper cooling mechanism
19. BUILT-IN FINISHER SECTION (bizhub C3850FS)
19.1 General configuration
19.2 Operation overview
19.2.1 Basic operation
19.2.2 Operation in the shift mode
19.3 Transport guide section
19.3.1 Configuration
19.3.2 Pre-stack mechanism
19.3.3 Illuminating function
19.4 Alignment Section
19.4.1 Configuration
19.4.2 Drive
19.4.3 Operation
19.5 Stapler Section
19.5.1 Configuration
19.5.2 Drive
19.5.3 Operation
19.6 Paper Exit
19.6.1 Configuration
19.6.2 Drive
19.6.3 Operation
20. IMAGE STABILIZATION CONTROL
20.1 Overview
20.2 Description of control
20.2.1 IDC sensor adjustment control
20.2.2 Max. density adjustment control
20.2.3 LD (laser diode) intensity adjustment control
20.2.4 Color registration control (color shift correction)
20.2.5 Gamma correction control
20.3 Control contents
20.3.1 Image stabilization type (mode)
20.3.2 Image stabilization execution flow
20.3.3 Control sequence by mode
20.3.4 Predrive operation
20.3.5 Service Mode
20.3.6 Expert Adjustment
20.3.7 Stabilization time
21. POWER SUPPLY SECTION
21.1 Power switch/Power key
21.1.1 Configuration
21.1.2 Operation
22. FAN CONTROL
22.1 Configuration
22.2 Operation
22.2.1 Function
22.2.2 Fan control
23. COUNTER CONTROL
23.1 Configuration
23.2 Operation
24. INDICATOR FUNCTION
24.1 Configuration
24.1.1 Control panel section
24.2 Control
24.2.1 Power key and Start key indicator section
24.2.2 Warning Status indicator section
24.2.3 Data indicator section

PA THEORY OF OPERATION PF-P13
1. OVERALL CONFIGURATION
2. DRIVE
3. OPERATION
3.1 Paper feed control
3.1.1 Paper lift plate mechanism
3.1.2 Feed roller/vertical transport roller control
3.1.3 Paper separation mechanism
3.1.4 Paper detection mechanism
3.1.5 Paper empty condition detection control
3.1.6 Paper guide plate
3.1.7 Paper size detection control
3.1.8 Paper reference position adjustment mechanism
3.1.9 Paper misfeed detection control
3.1.10 Paper feed retry control

PB THEORY OF OPERATION FS-P03
1. FS-P03
1.1 Configuration
1.2 Paper detection
1.3 Safety switch

PC THEORY OF OPERATION AU-201
1. AU-201
1.1 Configuration
1.2 Operation

Q) PARTS GUIDE MANUAL (1st Edition)
INFORMATION FOR PARTS GUIDE MANUAL
HOW TO MAKE THE BEST USE OF THIS MANUAL
SYSTEM OUTLINE (bizhub C3850/C3350)
SYSTEM OUTLINE (bizhub C3850FS)
1. Printer Color (bizhub C3350/bizhub C3850)
DIAGRAMS OF MAIN PARTS SECTION
1.1 ADF & IR SECTION
1.1.1 P1
1.2 CONTROL PANEL SECTION
1.2.1 P2
1.3 EXTERNAL PARTS
1.3.1 P3
1.3.2 P4
1.4 PRINTER CONTROL BOARD SECTION
1.4.1 P5
1.5 TONER BOTTLE DRIVE SECTION
1.5.1 P6
1.6 TRANSFER BELT UNIT
1.6.1 P7
1.6.2 P8
1.6.3 P9
1.7 TRANSFER GUIDE SECTION
1.7.1 P10
1.8 PRINT HEAD SECTION
1.8.1 P11
1.9 CASSETTE SECTION
1.9.1 P12
1.9.2 P13
1.10 VERTICAL CONVEYANCE SECTION
1.10.1 P14
1.10.2 P15
1.10.3 P16
1.11 DUP RIVERSE DRIVE SECTION
1.11.1 P17
1.12 FUSING SECTION
1.12.1 P18
1.13 MAIN DRIVE SECTION
1.13.1 P19
1.14 PAPER FEED DRIVE SECTION
1.14.1 P20
1.15 ELECTRICAL COMPONENTS
1.15.1 P21
1.15.2 P22
1.16 WIRING ACCESSORIES AND JIGS
1.16.1 P23
1.17 ACCESSORY PARTS
1.17.1 P24
1.18 MAINTENANCE LIST
1.19 DESTINATION
1. Printer Color (bizhub C3850FS)
DIAGRAMS OF MAIN PARTS SECTION
1. ADF SECTION
1.1 P1
2. IR SECTION
2.1 P2
3. CONTROL PANEL SECTION
3.1 P3
4. EXTERNAL PARTS
4.1 P4
4.2 P5
5. PRINTER CONTROL BOARD SECTION
5.1 P6
6. TONER BOTTLE DRIVE SECTION
6.1 P7
7. TRANSFER BELT UNIT
7.1 P8
7.2 P9
7.3 P10
8. TRANSFER GUIDE SECTION
8.1 P8
8.2 P9
8.3 P10
8.4 P11
9. PRINT HEAD SECTION
9.1 P12
10. CASSETTE SECTION
10.1 P13
10.2 P14
11. VERTICAL CONVEYANCE SECTION
11.1 P15
11.2 P16
11.3 P17
12. DUP RIVERSE DRIVE SECTION
12.1 P18
13. FUSING SECTION
13.1 P19
14. MAIN DRIVE SECTION
14.1 P20
15. PAPER FEED DRIVE SECTION
15.1 P21
16. ELECTRICAL COMPONENTS
16.1 P22
16.2 P23
17. FINISHER SECTION
17.1 P24
17.2 P25
17.3 P26
17.4 P27
17.5 P28
17.6 P29
17.7 P30
17.8 P31
18. WIRING ACCESSORIES AND JIGS
18.1 P32
19. ACCESSORY PARTS
19.1 P33
20. MAINTENANCE LIST
21. DESTINATION
2. Finisher/Sorter (FS-P03)
2.1 FS-P03
2.1.1 P1
2.2 DESTINATION
3. Other Option (WT-P02)
3.1 WT-P02
3.1.1 P1
3.2 DESTINATION
4. Other Option (KP-101)
4.1 KP-101
4.2 DESTINATION
5. Other Option (MK-P02)
5.1 MK-P02
5.1.1 P1
5.2 DESTINATION
6. Paper Feeder (PF-P13)
6.1 EXTERNAL PARTS
6.1.1 P1
6.2 FRAME SECTION
6.2.1 P2
6.3 PAPER TAKE-UP SECTION
6.3.1 P3
6.4 DRIVE SECTION
6.4.1 P4
6.5 PAPER TRAY SECTION
6.5.1 P5
6.5.2 P6
6.6 WIRING ACCESSORIES AND JIGS
6.6.1 P7
6.7 ACCESSORY PARTS
6.7.1 P8
6.8 MAINTENANCE LIST
6.9 DESTINATION
7. Other Option (MK-738)
7.1 MK-738
7.1.1 P1
7.2 DESTINATION
8. Other Option (FK-512)
8.1 FK-512
8.1.1 P1
8.2 DESTINATION
9. Other Option (MK-P06)
9.1 MK-P06
9.1.1 P1
9.2 DESTINATION
S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE
1. 0103
2. 0106
3. 1004, 1014
4. 1102
5. 1103
6. 1108, 1109
7. 1140
8. 1146
9. 1147
10. 1184
11. 1403, C155, C169
12. 2152
13. 2202
14. 2253
15. 2351
16. 2411 – 2414, 2552, 2554, 2556, 2558, 2559, 255A – 255C, 2561 – 2564
17. 2551, 2553, 2555, 2557
18. 2650, 4091, 4092
19. 2A21 – 2A24
20. 3201
21. 3302
22. 3421, 3426, 3721, 3726, 3821, 3826, 3921, 3926
23. 3722, 3822, 3922
24. 4002, 4501
25. 4101
26. 4801, C15E, C164
27. 4802, 5601, C15C, C15D, C163, DC00, DC10
28. 4901, D501
29. 5102
30. 5307
31. 5351
32. 5353
33. 5357
34. 5501
35. 5701
36. 6751, 6790 – 6793, 9401
37. C151, C180, D3F2, D3F3, D3F4, E101
38. C167, C168
39. D004, D091
40. D092 – D097