HP DesignJet L26500 Service Manual and Parts List Manual

Service Manual and Parts List Manual HP DesignJet L26500;
This manual is in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your HP DesignJet.
You can print, zoom or read any diagram, picture or page from this Service Manual and Parts List Manual. Every chapter on this manual is fully detailed and contain all the simulation codes, trouble codes, maintenance procedures, reset procedures, diagnose procedures of HP DesignJet L26500. You can find easily everything what do you need.
To see what contain, please read table of contents:

PRINTER SYSTEM
Electrical system
Substrate path
Ink Delivery System (IDS)
Scan Axis and Carriage
Service Station and Waste management
Heating system
Front Panel

TROUBLESHOOTING
Troubleshooting the printer
Printer Education and Training
Firmware upgrade
Troubleshooting system error codes
Performing a service test on a failed assembly
Performing the necessary service calibrations
Solving print quality problems
The printer does not power on
The printer continuously rejects printheads
Cover sensors are not working
The line sensor has problems detecting media
Troubleshooting Media Jams/Printhead Crashes
Troubleshooting shutdowns
Vacuum suction much lower at high altitudes
Banding due to ink cartridge replacement while printing
Troubleshooting a failure with the take-up reel (TUR)
Using the buzzer at power-up for troubleshooting problems
Using the Power-up Sequence to Troubleshoot
Corrective Actions for Power-Up Problems
Troubleshooting OMAS problem
Using the Power Switch LEDs to Troubleshoot
Using the PCA LEDs to Troubleshoot
Where to check the power fuses
Checking the resistance values
Troubleshooting the drying and curing heaters
How to troubleshoot the 79:04 System Error
How to troubleshoot 86:01 system errors
How to obtain the Printer.log file

SYSTEM ERROR CODES
Introduction
System Error Codes and Warnings – Explanation
Continuable and Non-Continuable Error Codes
01.0:03 – Error impact I2C channel
01.0:10 – Problem with the Sausalito PCA
01.1.10 – Problem with the Printmech PCA
01.2:10 – ISS PCA Problem
02.1:10 – Problem with the Carriage PCA
03:10 – Problem with the PSU
05.1:10 – Problem with the CPU Fan
05.3:10 – Main memory size failure
06.03 – NVM file has a bad CRC
06:10 – Main NVM failure
08:11 – Connection problem with the Front Panel
09.01:10 – TOMAS Error
11:10 – Connection problem with the Trailing cable
14.01:00 – Temperature high on the Heat sink
14.02:00 – Current too high on the Dryer Assembly
14.03:00 – Current too high on the Curing Module
14.04:00 – AC Voltage too high on the Dryer Assembly
14.05:00 – AC Voltage too low on the Dryer Assembly
14.06:00 – One or more heaters are not connected
14.07:00 – Connection problem with Heaters Control assembly
14.08:00 – No AC voltage in the Dryer Assembly
14.09:00 – Heaters Control PCA is not ready
14.10:00 – Open circuit on the Dryer Assembly
14.11:00 – Open circuit in the Curing Module
14.12:00 – Petisa Fan Fault
14.13:00 – Current Leak in Drying Channel
14.14:00 – Current leak in the Curing Module
14.15:00 – Generic failure with the Heaters Control Assembly
14.16:00 – AC voltage too high on the Curing Module
14.17:00 – AC Voltage too low on the Curing Module
15.01:00 Drying system warm up timed out
15.02:00 – Drying system cool down time out
15.03:00 – Drying system temperature too high
15.04:00 – Drying system temperature too low
15.05:00 – Problem with the Drying System Temperature Sensor
15.06:00 – Temperature error detected
15.08:00 – Dryer fans not connected
15.09:00 – Drying fans failure
15.10:00 – Drying Assembly resistors incorrect
16.01:00 – Curing Module warm up time out
16.02:00 – Curing system cool down time out
16.03:00 – Curing system temperature too high
16.04:00 – Curing system temperature too low (below 5C)
16.05:00 – Problem with the Curing System Temperature Sensor
16.06:00 – Temperature error detected
16.08:00 – Curing System fans not connected
16.09:00 – Curing System fans failure
16.10:00 – Curing Assembly resistors incorrect
21.2:10 – Problem with the Web Wipe motor
21.3:10 – Electrical problem in the Web Wipe Motor
21.4:10 – Electrical problem in the Web Wipe Motor
21.5:10 – Web Wipe Assembly Drifting
21:03 – Problem in the area of the Service Station
21:13 – Problem in the Service Station
23:10 – Problem with pressurization in the APS
24:03 – Ink Setup Failure
24:10 – Ink Cartridge Broken Bag
24.02:00 – Top Cover Fans array is not connected
24.03:00 – One of the Top Cover Fans not connected
26.0:10 – Contact failure with Magenta Ink Cartridge
26.1:10 – Contact failure with Yellow Ink Cartridge
26.2:10 – Contact failure with Black Ink Cartridge
26.3:10 – Contact failure with Cyan Ink Cartridge
26.4:10 – Contact failure with Light Magenta Ink Cartridge
26.5:10 – Contact failure with Light Cyan Ink Cartridge
26:14 – An incorrect Ink Cartridge has been detected
27:14 – An incorrect Printhead has been detected
29:01 – Printhead Cleaning Cartridge incorrectly inserted
32:01.1 – Early Take Up Reel paper jam
32:01.2 – Problem with the Take Up Reel
32:01 – Take Up Reel disconnected
32:02 – Take Up Reel disconnected at initialization
41:03 – Limited electrical voltage at the Media Axis motor
41:10 – Electrical fault at the Media Axis motor
42:03 – Problem with the Scan Axis Motor
42:10 – Electrical fault in the Scan Axis area
43:10 – Problem with the Vacuum Fan
44:10 – There is a problem with the Aerosol Fan
44.1:01 – Waste Management cable not connected
44.2:01 – Waste management switch open
44.3:00 – Waste management cable short circuited
44.4:01 – Problem in the waste management feedback signal
45.1:01 – Rewinder Servo Shutdown
45.2:10 – Rewinder inverse polarity
45.3:10 – Rewinder driver system fault
45.4:03 – Rewinder driver system fault
46:03 – Primer Servo shutdown
46:10 – Electrical fault in the Primer motor
46:13 – Primer distance failed
50:01 – OMAS Navigation failure
50:03 – Internal electrical connection problem
50.1:10 – Connection problem with OMAS
50.1:11 – Error with Media Advance Sensor or with cable
50:11 – Media navigation problem
50:14 – Firmware version mis-match
50.2:10 – Problem with OMAS Controller PCA
51:10 – An error has been detected with the Window Lock Sensor
51.1:10 – Problem with the Service Station door sensor
52:01 – A problem with the Drop Detector
52:10 – A problem with the On/Off switch in the Drop Detector
53:10 – Problem with the Media sensor
54:10 – Problem with the Media lever sensor
55:10 – Problem with the Line Sensor
56:10 – Analog encoder calibration has failed
58:10 – Problem with the Color Sensor
61:01 – Problem with the format of the file
61:08.1 – Job is password protected
61:09 – Communication with the RIP broken
63:04 – Network problem
63:05 – The raster data does not arrive quick enough
65:04 – LAN communication problem
66:08 – Cannot print on the current type of media
71:19 – Mis-match of printer information
72:04 – Generic firmware error
73:03 – Problem with the Carriage encoder
74:01 – Error upgrading firmware file
74:04 – Request to upgrade the firmware
77:04 – Embedded Web Server internal software error
78.1:04 – Media settings error
78.2:01 – End of roll detected on the Rewinder
79:03 – Generic firmware error I
79:04 – Generic firmware error II
81:01 – Problem with the Media Drive
81:03 – Problem with setting the encoder position
82:01 – Media jam in the platen
85:03 – Drive Roller encoder problem
86:01 – Carriage servo shutdown
93:11 – Unable to pressurize the IDS
98:03 – Printhead Nozzles Out

PRINT QUALITY
Initial Print Quality Troubleshooting Actions
How to Use the Image Quality Plots
2.2.1 Printhead Alignment Test Plot
2.4.1 Printheads Health Test Plot
2.3.2 Print Adjustment Plot
2.4.2 Advanced Printhead Health Test Plot
2.4.3 Plot for escalation only
2.5 Geometry Check
2.6 Scan Axis check
2.7 Vacuum Check
2.8 Misregistration Check
3.1 Inks on Substrate Test
Force Drop Detection
Troubleshooting Non-uniform Curing
Substrate advance issues

INK SUPPLIES
What are Ink Supplies?
General Information About the Ink Supplies
General Precautions When Handling Ink Supplies
Priming the Ink System
When Should You Replace the Ink Supplies
?Obtaining Ink Cartridge Information?
Obtaining Printhead Information
Troubleshoot Ink Cartridge and Printhead issues
The Front Panel recommends replacing or reseating a Printhead
Warranty Information for Ink Supplies

SERVICE PARTS AND DIAGRAMS
Printer Support
Front Covers
Top & Rear Covers
Electronics Module
Right Cover
Left Cover
Right Hand Assemblies
Waste Management System
Left Hand Assemblies
Carriage Assembly
Dryer Assembly
Curing Assemblies
Curing Fans Assembly
Scan-Axis Assemblies
Drive Roller and Media-Axis Motor
Media Path Assemblies
Center Guide and Pinchwheel Assembly
Media Entry Assemblies
Take-Up Reel Assembly
Miscellaneous Parts

REMOVAL AND INSTALLATION
Two contents lists are provided for this chapter to help you to quickly find the service part you want to replace. The first list is provided in Service Part Order and the second in Disassembly Order
SERVICE PART ORDER
Introduction
Screw Types
AC Input Assembly
APS Assembly
Belt Assembly
Carriage Assembly
Carriage Flex Cables
Carriage PCA
Cartridge Tray
Center Guide
Center Platen
Circuit Breakers
Color Sensor Actuator Assembly
Color Sensor Assembly
Curing Fans & Cover
Curing Heaters
Curing Holders
Curing Module & Curing Fans Assembly
Curing IR Temperature Sensor & Fan
Cutter Assembly
Drive Roller
Drop Detector, Funnel Transmission, Waste Ink Tube
Dryer (IR) Temperature Sensor
Dryer Enclosure
Dryer Grill
Dryer Heater
Electronic Cables routing
Electronics Module Extension
Electronics Module
Encoder Disc and Sensor
Encoder Strip and Encoder Sensor
Formatter Battery
Front Panel
Hard Disk Drive (HDD)
Heaters Control Assembly
Heaters Control Assembly Fan
Hinge Brakes
Individual Pinchwheel Rollers
Ink Supply Station (ISS)
Ink Supply Station PCAs (Upper and Lower)
Ink Supply Tubes and Trailing Cable
Input Roller
Interconnect PCA
ISS to Cartridge Cables
Left Cover
Left Curing Cover
Left Rollfeed Module Assembly
Left Trim
Line Sensor Assembly
Main PCA Formatter
Media Jam Sensor, cable & Carriage Reflector Assembly
Media Lever Assembly
Media Lever Sensor
Media Sensor
Media-Axis Motor
OMAS Cable
OMAS Controller Card
Optical Media Advance Sensor (OMAS)
Output Platen
Pinchwheel Assembly
Power Supply Unit (PSU)
Primer Assembly
Primer Valves
Printhead Maintenance Cartridge Door
Printhead Maintenance Cartridge Door Sensor
PrintMech PCA
Rear Cover
Rear Fans
Rewinder
Right Connector Cover
Right Cover
Right Curing Cover
Right Rollfeed Module Assembly
Right Trim
Sausalito PCI PCA
Scan-Axis Motor
Service Station
Take Up Reel Dancer
Take-Up Reel Deflector Supports
Take-Up Reel Left Hand Module
Take-Up Reel Motor
Take-Up Reel Sensors
TOMAS: Temperature Optical Media Advance Sensor
TOMAS Cable
Top Cover
Top Cover Fans
Vacuum Fan
Waste Ink System
Waste Ink Tube Guide
Web Wipe Assembly
Window
Window Lock Sensor Right
Window Lock Sensor Left
—-
DISASSEMBLY ORDER
Introduction
Screw Types
Window
Hinge Brakes
Right Cover
Right Trim
Left Cover
Left Trim
Left Curing Cover
Right Curing Cover
Rear Cover
Top Cover
Right Connector Cover
Electronics Module Extension
Window Lock Sensor Left
Window Lock Sensor Right
Top Cover Fans
Rear Fans
Front Panel
Primer Assembly
Primer Valves
Rewinder
Service Station
Web Wipe Assembly
Vacuum Fan
Waste Ink System
Waste Ink Tube Guide
Drop Detector, Funnel Transmission, Waste Ink Tube
Ink Supply Tubes and Trailing Cable
ISS to Cartridge Cables
Cutter Assembly
Ink Supply Station (ISS)
Ink Supply Station PCAs (Upper and Lower)
APS Assembly
Encoder Strip and Encoder Sensor
Carriage PCA
Carriage Flex Cables
Carriage Assembly
Media Jam Sensor, cable & Carriage Reflector Assembly
Belt Assembly
Scan-Axis Motor
Media-Axis Motor
Optical Media Advance Sensor (OMAS)
TOMAS: Temperature Optical Media Advance Sensor
TOMAS Cable
Interconnect PCA
OMAS Controller Card
OMAS Cable
Sausalito PCI PCA
Main PCA Formatter
Hard Disk Drive (HDD)
Power Supply Unit (PSU)
Formatter Battery
Heaters Control Assembly
Heaters Control Assembly Fan
Circuit Breakers
AC Input Assembly
PrintMech PCA
Electronics Module
Line Sensor Assembly
Color Sensor Assembly
Color Sensor Actuator Assembly
Dryer Grill
Dryer (IR) Temperature Sensor
Dryer Enclosure
Dryer Heater
Curing Fans & Cover
Curing IR Temperature Sensor & Fan
Curing Heaters
Curing Module & Curing Fans Assembly
Output Platen
Curing Holders
Center Platen
Cartridge Tray
Input Roller
Output Roller
Printhead Maintenance Cartridge Door
Printhead Maintenance Cartridge Door Sensor
Media Sensor
Encoder Disc and Sensor
Media Lever Assembly
Media Lever Sensor
Pinchwheel Assembly
Individual Pinchwheel Rollers
Center Guide
Drive Roller
Right Rollfeed Module Assembly
Left Rollfeed Module Assembly
Take-Up Reel Motor
Take-Up Reel Left Hand Module
Take-Up Reel Deflector Supports
Take Up Reel Dancer
Take-Up Reel Sensors
Electronic Cables routing

PREVENTIVE MAINTENANCE
Preventive Maintenance
Moisture on the Printer
Belt Swelling
Cleaning the Printer
Clean the exterior of the printer
Cleaning the Drive Roller and Platen Rollers
Clean the Platen
Applying Oil to the Platen rollers
Lubricating the Carriage Assembly and rods
Scheduled Maintenance
Level of Printer Usage

SAFETY PRECAUTIONS
General Safety Guidelines
Electrical shock hazard
Heat Hazard
Fire Hazard
Mechanical Hazard
Scan Axis Encoder Strip hazard
Burn hazard (heating and curing)
Lifting and handling
Warning Labels