HP LaserJet Managed MFP E62655 E62665 E62675 E62555 E62565 E62575 E60055 E60065 E60075 E60155 E60165 E60175 Service Repair Manual and Service Troubleshooting Manual

Present service manual cover:
HP LaserJet Enterprise M607, M608, M609
HP LaserJet Managed E60055, E60065, E60075
HP LaserJet Managed E60155, E60165, E60175
HP LaserJet Enterprise MFP M631, M632, M633
HP LaserJet Managed MFP E62555, E62565, E62575
HP LaserJet Managed MFP E62655, E62665, E62675;

This manual is in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your HP LaserJet Managed/Enterprise.
You can print, zoom or read any diagram, picture or page from this manual. Every chapter on this manual is fully detailed and contain all the simulation codes, trouble codes, maintenance procedures, reset procedures, diagnose procedures of HP photocopier.
To see what contain, please read table of contents:

Content for REPAIR MANUAL:
1. REMOVAL AND REPLACEMENT
HP service and support
Additional service and support for channel partners
Additional service and support for HP internal personnel
Removal and replacement strategy
Introduction
Considerations during removal and replacement
Electrostatic discharge
Required tools
Fasteners used in this printer
Service approach
Before performing service
After performing service
Post service tests
Print quality test
(M631/M632/M633/E62655/E62665/E62675 models)
Fax-quality test (M631/M632/M633/E62655/E62665/E62675 models)
Parts removal orientation
Removal and replacement procedures (M631/M632/M633/E62655/E62665/E62675)
Customer self-repair (CSR) A parts and assemblies
Removal and replacement: Fuser
Introduction
Step 1: Remove the fuser
Step 2: Unpack the replacement assembly
Step 3: Install the fuser
Removal and replacement: Tray 1 pickup roller
Introduction
Step 1: Remove the tray 1 pickup roller
Step 2: Unpack the replacement assembly
Step 3: Install the tray 1 pickup roller
Removal and replacement: Tray 1 separation roller
Introduction
Step 1: Remove the tray 1 separation roller
Step 2: Unpack the replacement assembly
Step 3: Install the tray 1 separation roller
Removal and replacement: Secondary transfer roller
Introduction
Step 1: Remove the secondary transfer roller
Step 2: Unpack the replacement assembly
Step 3: Install the secondary transfer roller
Removal and replacement: Document feeder rollers
Introduction
Step 1: Remove the document feeder rollers
Step 2: Unpack the replacement assembly
Step 3: Install the document feeder rollers
Removal and replacement: White backing and retention clips
Introduction
Step 1: Remove the white backing and retention clips
Step 2: Unpack the replacement assembly
Step 3: Install the white backing and retention clips
Removal and replacement: Hard-disk drive (HDD)
Introduction
Step 1: Remove the formatter cover
Step 2: Remove the hard-disk drive (HDD)
Step 3: Unpack the replacement assembly
Step 4: Install the hard-disk drive (HDD)
Step 5: Install the formatter cover
Removal and replacement: Dual in-line memory module (DIMM)
Introduction
Step 1: Remove the formatter cover
Step 2: Remove the DIMM
Step 3: Unpack the replacement assembly
Step 4: Install the DIMM
Step 5: Install the formatter cover
Removal and replacement: Fax PCA
Introduction
Step 1: Remove the formatter cover
Step 2: Remove the fax PCA
Step 3: Unpack the replacement assembly
Step 4: Install the fax PCA
Step 5: Install the formatter cover
Install: Internal USB ports/AA module
Introduction
Step 1: Remove the formatter cover
Step 2: Install the USB ports/AA module
Step 3: Install the formatter cover
Install: Foreign interface harness (FIH)
Introduction
Step 1: Install the foreign interface harness (FIH)
Removal and replacement: Keyboard (Flow models)
Introduction
Step 1: Remove the keyboard (Flow models)
Step 2: Unpack the replacement assembly
Step 3: Install the keyboard (Flow models)
Customer self-repair (CSR) B parts and assemblies
Removal and replacement: Control panel (M631/M632/M633/E62655/E62665/E62675)
Introduction
Step 1: Remove the control panel (M631/M632/M633/E62655/E62665/E62675)
Step 2: Unpack the replacement assembly
Step 3: Install the control panel (M631/M632/M633/E62655/E62665/E62675)
Removal and replacement: Trays 2-x rollers
Introduction
Step 1: Remove the tray 2 separation and pickup rollers
Step 2: Unpack the replacement assembly
Step 3: Install the tray 2 separation and pickup rollers
Field replaceable units (FRUs)
Removal and replacement: External panels, covers, and doors (M631/M632/M633/E62655/E62665/E62675)
Removal and replacement: Formatter cover
Removal and replacement: Scanner control board (SCB) cover
Removal and replacement: Rear cover
Removal and replacement: Left lower cover
Removal and replacement: Left door assembly
Removal and replacement: Image scanner front cover
Removal and replacement: Image scanner right cover
Removal and replacement: Inlet cover
Removal and replacement: Right upper cover
Removal and replacement: Image scanner upper cover
Removal and replacement: Image scanner rear cover
Removal and replacement: Front cover assembly
Removal and replacement: Top cover assembly/face-down tray assembly
Removal and replacement: Right lower cover
Removal and replacement: Right door assembly
Removal and replacement: Document feeder and image scanner assemblies (M631/M632/M633/E62655/E62665/E62675)
Removal and replacement: Automatic document feeder (ADF)
Removal and replacement: Automatic document feeder (ADF) hinges
Removal and replacement: Scanner control board (SCB)
Removal and replacement: Image scanner assembly
Removal and replacement: Internal parts and assemblies (M631/M632/M633/E62655/E62665/E62675)
Removal and replacement: Formatter PCA
Removal and replacement: Laser scanner assembly
Removal and replacement: Transfer assembly
Removal and replacement: Registration assembly
Removal and replacement: Paper delivery assembly
Removal and replacement: Low-voltage power supply assembly
Removal and replacement: Fuser drive assembly
Removal and replacement: Lifter drive assembly
Removal and replacement: Developing drive assembly
Removal and replacement: Drum motor assembly
Removal and replacement: Main drive assembly
Removal and replacement: Paper feed frame assembly
Removal and replacement: Paper pickup assembly
Removal and replacement: Cartridge tray assembly
Removal and replacement: High-voltage power supply assembly
Removal and replacement: DC controller assembly
Removal and replacement: Trays
Removal and replacement: Cassette tray 2
Removal and replacement: Input accessories
Removal and replacement: 1×550-sheet paper feeder/envelope feeder (M631/M632/M633/E62655/E62665/E62675)
Removal and replacement: 1×550-sheet paper deck (M631/M632/M633/E62655/E62665/E62675)
Removal and replacement: 3×550-sheet paper deck (M631/M632/M633/E62655/E62665/E62675)
Removal and replacement: 2,550-sheet paper deck (M631/M632/M633/E62655/E62665/E62675)
Removal and replacement: Output accessories
Removal and replacement: 2-bin staple stacker multi-bin mailbox (M631/M632/M633/E62655/E62665/E62675)
Removal and replacement procedures (M607/M608/M609/E60155/E60165/E60175)
Customer self-repair (CSR) A parts and assemblies
Removal and replacement: Control panel (4.3 inch display)
Introduction
Step 1: Remove the control panel (4.3 inch display)
Step 2: Unpack the replacement assembly
Step 3: Install the control panel (4.3 inch display)
Removal and replacement: Control panel (2.7 inch display-4 line with 10 key)
Introduction
Step 1: Remove the control panel (2.7 inch display-4 line with 10 key)
Step 2: Unpack the replacement assembly
Step 3: Install the control panel (2.7 inch display-4 line with 10 key)
Removal and replacement: Fuser
Introduction
Step 1: Remove the fuser
Step 2: Unpack the replacement assembly
Step 3: Install the fuser
Removal and replacement: Tray 1 pickup roller
Introduction
Step 1: Remove the tray 1 pickup roller
Step 2: Unpack the replacement assembly
Step 3: Install the tray 1 pickup roller
Removal and replacement: Tray 1 separation roller
Introduction
Step 1: Remove the tray 1 separation roller
Step 2: Unpack the replacement assembly
Step 3: Install the tray 1 separation roller
Removal and replacement: Secondary transfer roller
Introduction
Step 1: Remove the secondary transfer roller
Step 2: Unpack the replacement assembly
Step 3: Install the secondary transfer roller
Removal and replacement: Hard-disk drive (HDD)
Introduction
Step 1: Remove the formatter cover
Step 2: Remove the hard-disk drive (HDD)
Step 3: Unpack the replacement assembly
Step 4: Install the hard-disk drive (HDD)
Step 5: Install the formatter cover
Removal and replacement: Embedded multi-media card (eMMC)
Introduction
Step 1: Remove the formatter cover
Step 2: Remove the embedded multi-media card (eMMC)
Step 3: Unpack the replacement assembly
Step 4: Install the embedded multi-media card (eMMC)
Step 5: Install the formatter cover
Removal and replacement: DIMM
Introduction
Step 1: Remove the formatter cover
Step 2: Remove the DIMM
Step 3: Unpack the replacement assembly
Step 4: Install the DIMM
Step 5: Install the formatter cover
Install: Internal USB ports/AA module
Introduction
Step 1: Remove the formatter cover
Step 2: Install the USB ports/AA module
Step 3: Install the formatter cover
Customer self-repair (CSR) B parts and assemblies
Removal and replacement: Trays 2-x rollers
Introduction
Step 1: Remove the tray 2 separation and pickup rollers
Step 2: Unpack the replacement assembly
Step 3: Install the tray 2 separation and pickup rollers
Field replaceable units (FRUs)
Removal and replacement: External panels, covers, and doors (M607/M608/M609/E60155/E60165/E60175)
Removal and replacement: Formatter cover
Removal and replacement: Blanking cover
Removal and replacement: Left cover
Removal and replacement: Left lower cover
Removal and replacement: NFC cover
Removal and replacement: Inlet cover
Removal and replacement: Right cover
Removal and replacement: Multi-purpose (MP) cover and MP inner cover 1213
Removal and replacement: Multi-purpose (MP) tray assembly and MP lift arms
Removal and replacement: Front door assembly
Removal and replacement: Rear door assembly
Removal and replacement: Rear lower cover
Removal and replacement: Top cover assembly
Removal and replacement: Output bin assembly
Removal and replacement: Internal parts and assemblies (M607/M608/M609/E60155/E60165/E60175)
Removal and replacement: Laser scanner assembly
Removal and replacement: Transfer assembly
Removal and replacement: Registration assembly
Removal and replacement: Paper delivery assembly
Removal and replacement: Low-voltage power supply assembly
Removal and replacement: Fuser drive assembly
Removal and replacement: Lifter drive assembly
Removal and replacement: Developing drive assembly
Removal and replacement: Formatter PCA
Removal and replacement: Drum motor assembly
Removal and replacement: Main drive assembly
Removal and replacement: Paper feed frame assembly
Removal and replacement: Paper pickup assembly
Removal and replacement: Cartridge tray assembly
Removal and replacement: High-voltage power supply assembly
Removal and replacement: DC controller assembly
Removal and replacement: WiFi antenna
Removal and replacement: Trays
Removal and replacement: Cassette tray 2
Removal and replacement: Input accessories
Removal and replacement: 1×550-sheet paper feeder/envelope feeder (M607/M608/M609/E60155/E60165/E60175)
Removal and replacement: 1×550-sheet paper deck (M607/M608/M609/E60155/E60165/E60175)
Removal and replacement: 3×550-sheet paper deck (M607/M608/M609/E60155/E60165/E60175)
Removal and replacement: 2,100-sheet paper deck (M607/M608/M609/E60155/E60165/E60175)
Removal and replacement: Output accessories
Removal and replacement: Staple stacker multi-bin mailbox (M607/M608/M609/E60155/E60165/E60175)

2. PARTS AND DIAGRAMS
Related documentation and software
Assembly locations
Product front view (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Product front view (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Order parts, accessories, and supplies
Ordering
Orderable parts
Supplies
Accessories
Customer self-repair kits
Related documentation and software
How to use the parts lists and diagrams
Parts and diagrams: Document feeder and scanner whole units (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Parts and diagrams: Covers (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Covers (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Parts and diagrams: Covers (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Covers (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Parts and diagrams: Internal components (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Internal components 1 of 6 (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Internal components 2 of 6 (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Internal components 3 of 6 (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Internal components 4 of 6 (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Internal components 5 of 6 (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Internal components 6 of 6 (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Parts and diagrams: Internal components (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Internal components 1 of 5 (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Internal components 2 of 5 (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Internal components 3 of 5 (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Internal components 4 of 5 (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Internal components 5 of 5 (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Parts and diagrams: 550-sheet paper feeder (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
550-sheet paper feeder covers (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
550 Sheet Feeder main body components (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
xiv ENWW
Parts and diagrams: 550-sheet paper feeder (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
550-sheet paper feeder covers (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
550 Sheet Feeder main body components (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Parts and diagrams: Envelope feeder (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Envelope feeder covers (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Envelope feeder main body components (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Parts and diagrams: Envelope feeder (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Envelope feeder covers (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Envelope feeder main body components (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Parts and diagrams: 1×550 Sheet feeder stand (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
1×550 Sheet feeder stand covers (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
1×550 Sheet feeder stand main body components (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Parts and diagrams: 3×550 Sheet feeder stand (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
3×550 Sheet feeder stand covers (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
3×550 Sheet feeder stand main body components (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Parts and diagrams: 2,550 Sheet feeder stand (HCI) (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
2,550 Sheet feeder stand covers (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
2,550 Sheet feeder stand main body components (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Parts and diagrams: 2,100 Sheet feeder stand (HCI) (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
2,100 Sheet feeder stand (HCI) covers (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
2,100 Sheet feeder stand (HCI) main body components (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Parts and diagrams: Stapler stacker/Multi Bin Mailbox (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Stapler stacker/Multi Bin Mailbox covers (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Staple stacker/Multi Bin Mailbox main body components (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Staple stacker/Multi Bin Mailbox main body components (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Parts and diagrams: Staple stacker/Multi Bin Mailbox (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Staple stacker/Multi Bin Mailbox covers (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Staple stacker/Multi Bin Mailbox main body components (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Alphabetical parts list
Numerical parts list

Appendix A Revision history
Revision history
Index

_______________

Content for TROUBLESHOOTING MANUAL:
1. THEORY OF OPERATION
HP service and support
Additional service and support for channel partners
Additional service and support for HP internal personnel
Basic operation
Sequence of operation
Engine-control system
DC controller
Motors
Fans
Solenoids
Clutches
Switches
Photointerrupter sensors
Sensors
LEDs
Low-voltage power supply
Low-voltage power supply voltages description
Over-current/over-voltage protection
Safety
Low-voltage power supply functions
High-voltage power supply
High-voltage power supply circuits
Fuser control
Fuser circuits
Fuser control functions
Fuser heater protection
Laser scanner system
Laser/scanner failure detection
Safety
Image formation system
Image-formation process
Step 1: Pre-exposure
Step 2: Primary charging
Step 3: Laser-beam exposure
Step 4: Development
Step 5: Transfer
Step 6: Separation
Step 7: Fusing
Step 8: Drum cleaning
Toner cartridge
Design
Memory chip
Dynamic security
JetIntelligence
Authentication
Anti-theft
Pickup, feed, and delivery system
Photo sensors and switches
Motors, clutches, and solenoids
Jam detection/prevention
Input accessories
550-sheet paper feeder (PF)
Controller
Paper path
Pickup and feed components
Jam detection
2,100-sheet paper deck (HCI)
Controller
Paper path
Pickup and feed components
Jam detection
1×550, 3×550, 2,550-sheet paper decks (PD)
Controller
Paper path
Pickup and feed components
Paper deck jam detection
Output accessories
2-bin staple stacker multi-bin mailbox (SSMBM)
Controller
Paper path
Motors
Fan
Delivery functions
Delivery operation
Jam detection
5-bin staple stacker multi bin mailbox (SSMBM)
Controller
Paper path
Motors
Fan
Delivery functions
Delivery operation
Jam detection
Scanning and image capture system (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Document feeder system (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Document feed system
Sensors in the document feeder
Document feeder paper path
Document feeder simplex operation
Document feeder e-duplex operation
Deskew operation
Document feeder hinges

2. SOLVE PROBLEMS
HP service and support
Additional service and support for channel partners
Additional service and support for HP internal personnel
Manually unlock the front door (E60155/E60165/E60175 models)
Manually unlock the left door (E62655/E62665/E62675 models)
Solve problems checklist
Solve problems checklist
Print menu map
Print current settings pages
View, print and clear the event log
View or print the event log from the Troubleshooting menu
View, print, or clear the event log from the Service menu
Pre-boot menu options
Remote Admin
Required software and network connection
Connect a remote connection
Disconnect a remote connection
Troubleshooting process
Determine the problem source
Pre-troubleshooting checklist
Troubleshooting flowchart
Power subsystem
Power-on checks
Power-on troubleshooting overview
Control panel checks (touchscreen models)
Control-panel diagnostics (touchscreen models)
Touchscreen diagnostic mode (touchscreen models)
Control-panel system diagnostics (touchscreen models)
Control panel diagnostic flowcharts (touchscreen models)
Touchscreen black, white, or dim (no image)
Touchscreen has an unresponsive zone
No control panel sound
Home button is unresponsive
Hardware integration pocket (HIP) is not functioning (control panel functional)
Tools for troubleshooting
Individual component diagnostics
Tools for troubleshooting: LED diagnostics
Understand lights on the formatter
Tools for troubleshooting: Engine diagnostics
Engine test button
Defeating interlocks
Disable cartridge check
Tools for troubleshooting: Paper path and sensor diagnostic tests
Paper path page
Paper path sensors test
Manual sensor tests
Tools for troubleshooting: Print/stop test
Tools for troubleshooting: Component tests
Individual component diagnostics
Tools for troubleshooting: Scanner tests (MFP)
Continuous scan test (MFP)
Tools for troubleshooting: Scanner tests (MFP)
Run fax test (MFP)
Diagrams
Diagrams: Block diagrams
Diagrams Electrical components
Diagrams: Printed circuit assembly (PCA) connector locations
Diagrams: External plug and port locations
Diagrams: Locations of major assemblies
Diagrams: General timing chart
Diagrams: General circuit diagrams
Internal test and information pages
Print a configuration page
Wireless page
HP embedded Jetdirect page
Fax accessory page
Finding important information on the configuration pages
Print a fuser test page
Control-panel menus
Copy menu (MFP models only)
Scan menu (MFP models only)
Print menu
HP JetAdvantage menu (MFP models only)
Quick Sets menu (MFP models only)
Contacts menu (fax models only)
Supplies menu
Trays menu
Reports menu
Settings menu
Support Tools menu
Control panel message document (CPMD)
Control-panel messages and event log entries
Resolve print-quality problems
Introduction
Troubleshoot print quality
Update the printer firmware
Print from a different software program
Check the paper type setting for the print job
Check the paper type setting on the printer
Check the paper type setting (Windows)
Check the paper type setting (macOS)
Check toner-cartridge status
Print a cleaning page
Visually inspect the toner cartridge
Check paper and the printing environment
Step one: Use paper that meets HP specifications
Step two: Check the environment
Step three: Set the individual tray alignment
Try a different print driver
Print quality troubleshooting guide
Introduction
Toner cartridges
Check toner-cartridge status
Visually inspect the toner cartridge or cartridges
Check the paper-type setting for the print job
Check paper and the printing environment
Information to collect
Product specific image defects
Resolving print quality problems
Introduction
Troubleshoot print quality problems
Repetitive image defect ruler
Use a ruler to measure between repetitive defects
Printer specific image defects
Image defect events
Clean the printer
Clean the paper path
Print a cleaning page
Check the scanner glass for dirt and smudges (MFP)
Clean the pickup rollers and separation pad in the document feeder (MFP)
Clean the Tray 1 roller and separation pad
Step 1: Clean the Tray 1 roller
Step 2: Clean the separation pad assembly
Clean the Tray 2-X rollers
Step 1: Clean the Tray 2-X rollers
Solve paper handling problems
Printer feeds incorrect page size
Printer pulls from incorrect tray
Printer will not duplex or duplexes incorrectly
Paper does not feed from Tray 2-X
Output is curled or wrinkled
Printer does not pick up paper or misfeeds
The printer does not pick up paper
The printer picks up multiple sheets of paper
The document feeder jams, skews, or picks up multiple sheets of paper (MFP)
Paper does not feed automatically
Clear paper jams
Paper path jam sensor locations
Paper jam locations (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Paper jam locations (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Auto-navigation for clearing jams
Experiencing frequent or recurring paper jams?
Clear paper jams in the document feeder
Clear paper jams in Tray 1(M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Clear paper jams in Tray 1 (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Clear paper jams in Trays 2, 3, 4, or 5 (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Clear paper jams in Trays 2, 3, or 4 (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Clear paper jams in the 2,550-sheet high-capacity input tray (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Clear paper jams in the 2,100-sheet high-capacity input tray (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Clear paper jams in the right door and fuser area (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Clear paper jams in the rear door and fuser area (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Clear paper jams in the output bin (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Clear paper jams in the output bin (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Clear paper jams in the duplexer (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Clear paper jams in the duplexer (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Clear paper jams in the envelope feeder (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Clear paper jams in the envelope feeder (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Clear paper jams in the HP Stapling Mailbox (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Clear paper jams in the HP Stapling Mailbox accessory (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Clear staple jams (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Clear staple jams (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Change jam recovery
Solve performance problems
Factors affecting print performance
Print speeds
The printer does not print or it prints slowly
The printer prints slowly
Solve connectivity problems
Solve wired network problems
Introduction
Poor physical connection
The computer is unable to communicate with the printer
The printer is using incorrect link and duplex settings for the network
New software programs might be causing compatibility problems
The computer or workstation might be set up incorrectly
The printer is disabled, or other network settings are incorrect
Solve wireless network problems
Introduction
Wireless connectivity checklist
The printer does not print after the wireless configuration completes
The printer does not print, and the computer has a third-party firewall installed
The wireless connection does not work after moving the wireless router or printer
Cannot connect more computers to the wireless printer
The wireless printer loses communication when connected to a VPN
The network does not appear in the wireless networks list
The wireless network is not functioning
Reduce interference on a wireless network
Service mode functions
Service menu
Printer resets
Restore factory-set defaults
Printer cold reset
Format Disk and Partial Clean functions
Active and repository firmware locations
Partial Clean
Execute a Partial Clean
Format Disk
Execute a Format Disk
Firmware upgrades
Determine the installed revision of firmware
Perform a firmware upgrade
HP Embedded Web Server
USB flash drive (control-panel menu)
USB flash drive (Pre-boot menu)
Solve fax problems or email

Appendix A Printer specifications
Printer dimensions
Printer dimensions (M607/M608/M609/E60055/E60065/E60075/E60155/E60165/E60175)
Printer dimensions (M631/M632/M633/E62555/E62565/E62575/E62655/E62665/E62675)
Printer space requirements
Power consumption, electrical specifications, and acoustic emissions
Operating environment range
Certificate of Volatility

Appendix B Revision history
Revision history
Index.