Konica Minolta Bizhub C4000i/C3300i Service Manual and Parts List Manual

Service Manual and Parts List Manual Konica Minolta Bizhub C4000i/C3300i.
This manual is in the english language, in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your Konica.
Table of content:

A. SAFETY AND IMPORTANT WARNING ITEMS
1. IMPORTANT NOTICE
2. DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION
2.1 Description items in this Service Manual
2.2 Description items for safety and important warning items
3. SAFETY WARNINGS
3.1 MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA, INC
3.1.1 Actions requiring special attention
3.2 POWER PLUG SELECTION
3.2.1 Power Cord Set or Power Plug
3.3 CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE
3.3.1 Power Supply
3.3.2 Installation Requirements
3.3.3 After Service
3.4 Used Batteries Precautions
3.4.1 ALL Areas
3.4.2 Germany
3.4.3 France
3.4.4 Denmark
3.4.5 Finland, Sweden
3.4.6 Norway
3.5 Laser Safety
3.5.1 Laser Safety
3.5.2 Internal Laser Radiation
3.5.3 Laser Safety Label
3.5.4 Laser Warning Label
3.5.5 PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT
4. WARNING INDICATIONS ON THE MACHINE
4.1 Warning indications inside the machine
4.2 Warning indications on the boards
5. MEASURES TO TAKE IN CASE OF AN ACCIDENT

B .NOTATION OF THE CONTENTS
1. PRECAUTION ON HANDLING THIS MANUAL
2. PRODUCT NAME
3. BRAND NAME
4. FEEDING DIRECTION
5. Note for the Specifications

C. PRODUCT OUTLINE
1. PRODUCT SPECIFICATIONS
1.1 bizhub C4000i/C3300i
1.1.1 Basic specifications
1.1.2 Paper
1.1.3 Print volume
1.1.4 Machine specification
1.1.5 Print function
1.2 PF-P20/PF-P21
1.3 FS-P04
1.4 CU-202
2. OVERALL COMPOSITION
2.1 SYSTEM CONFIGURATION
2.1.1 System configuration
2.1.2 Optional configuration
2.2 Section configuration
2.3 Paper path
2.4 CONTROL BLOCK DIAGRAM
2.5 IMAGE CREATION PROCESS
2.6 IMAGE FORMING CONTROL
2.7 Process speed

D. SERVICE TOOL
1. bizhub C4000i/3300i

E. MAINTENANCE
1. Concept of maintenance
2. Periodical replacement parts list
2.1 bizhub C4000i/C3300i
2.2 PF-P20/PF-P21
3. Periodical replacement procedure
3.1 bizhub C4000i/C3300i
3.1.1 Replacing the tray 1 pick-up roller, tray 1 feed roller
3.1.2 Replacing the tray 1 separation roller
3.1.3 Replacing the manual bypass tray feed roller
3.1.4 Replacing the manual bypass tray pick-up roller
3.1.5 Replacing the manual bypass tray separation pad
3.1.6 Replacing the toner cartridge
3.1.7 Replacing the Imaging unit
3.1.8 Replacing the toner filter
3.1.9 Replacing the waster toner bottle
3.1.10 Replacing the transfer belt unit
3.1.11 Replacing the transfer roller unit
3.1.12 Replacing the fusing unit
3.2 PF-P20/PF-P21
3.2.1 Replacing the tray 2/3 pick-up roller, feed roller
3.2.2 Replacing the tray 2/3 separation roller
4. Cleaning parts list
4.1 bizhub C4000i/C3300i
4.2 PF-P20/ PF-P21
5. Cleaning/Lubrication procedure
5.1 bizhub C4000i/C3300i
5.1.1 Cleaning tray 1 pick-up roller, tray 1 feed roller
5.1.2 Cleaning tray 1 separation roller
5.1.3 Cleaning manual bypass tray pick-up roller
5.1.4 Cleaning the manual bypass tray feed roller
5.1.5 Cleaning the manual bypass tray separation pad
5.1.6 Cleaning the transfer belt unit
5.1.7 Cleaning the PH window
5.1.8 Cleaning of the registration roller
5.1.9 Cleaning of the area around the waste toner collecting port
5.1.10 Cleaning of the 2nd image transfer entrance guide
5.1.11 Cleaning of the IDC sensor window
5.1.12 Cleaning of the duplex transport rollers
5.2 PF-P20/PF-P21
5.2.1 Cleaning the tray 2/3 pick-up roller, feed roller
5.2.2 Cleaning the tray 2/3 separation roller

F. DISASSEMBLY/REASSEMBLY
1. Disassembly/adjustment prohibited items
1.1 Paint-locked screws
1.2 Red-painted screws
1.3 Variable resistors on board
1.4 Warnings for disassembly
1.5 Warnings / Precautions during setup or transportation
2. Units from which removing is prohibited
2.1 PH unit
2.1.1 Reason for prohibition
2.2 Fusing unit
2.2.1 Reason for prohibition
3. Disassembly/assembly warning/caution items
3.1 Removal/installing of PWBs
4. bizhub C4000i/C3300i
4.1 Exterior parts
4.1.1 Front door
4.1.2 Left cover
4.1.3 Rear cover
4.1.4 Exit cover
4.1.5 Control panel unit
4.1.6 Control panel cover
4.1.7 Tray1
4.2 Units
4.2.1 Manual bypass tray unit
4.2.2 PH unit
4.2.3 2nd transfer pressure unit
4.2.4 Main drive unit
4.2.5 Manual bypass tray roller unit
4.2.6 Paper feed unit
4.2.7 PWB box
4.2.8 Fusing drive unit
4.3 Boards
4.3.1 Base board (BASEB)
4.3.2 CPU board (CPUB)
4.3.3 DC power supply (DCPS)
4.3.4 Backup board (ERB)
4.3.5 High voltage unit (HVPS)
4.3.6 Machine condition monitor board/Fr (MCMB/Fr)
4.4 Motors
4.4.1 Main motor (M1)
4.4.2 Color motor (M2)
4.4.3 Fusing motor (M3)
4.4.4 Toner supply motor/YM (M4), Toner supply motor/CK (M5)
4.4.5 Tray 1 lift-up motor (M6)
4.5 Clutches
4.5.1 Bypass tray paper feed clutch (CL2)
4.5.2 Tray 1 paper feed clutch (CL3)
4.5.3 Registration clutch (CL4)
4.5.4 ADU transport clutch (CL5)
4.5.5 ADU feed clutch (CL6)/ADU reversal clutch (CL7)
4.6 Fan motor
4.6.1 Machine cooling fan (FM1)
4.6.2 Toner suction fan (FM2)
4.7 Others
4.7.1 IDC sensor (IDCS1)
4.7.2 Temperature/humidity sensor (TEM/HUMS1)
4.7.3 Exit path switch solenoid (SD1)
5. PF-P20/PF-P21
5.1 Rear cover (PF-P20)
5.2 Rear cover (PF-P21)
5.3 Tray 2, tray 3 (PF-P20/PF-P21)
5.4 Paper Feed Unit (PF-P20)
5.5 Paper Feed Unit (PF-P21)
5.6 PC control board (PCCB) (PF-P20/PF-P21)
5.7 Drive motor (M1) (PF-P20/PF-P21)
5.8 Drive assy (PF-P20/PF-P21)
5.9 Lift-up motor (M2) (PF-P20/PF-P21)
5.10 Paper feed clutch (CL1) (PF-P20/PF-P21)
5.11 Transport clutch (CL2) (PF-P20/PF-P21)
6. UK-221
6.1 Wireless LAN board (UK-221)
7. EK-P08/EK-P09
7.1 USB hub board (EK-P08/EK-P09)
8. EK-P10
8.1 NFC board (EK-P10)
9. KP-P03
9.1 Keypad (KP-P03)
10. CU-202 (Only for Europe)
10.1 Clean unit (CU-202)
10.2 UFP filter
10.3 Clean unit drive board (CUDB)
10.4 Exhaust fan/1 (FM1)
10.5 Exhaust fan/2 (FM2)
10.6 Exhaust fan/3 (FM3)

G. MECHANICAL ADJUSTMENT
1. bizhub C4000i/C3300i

H. UTILITY MODE
1. Outline
2. Accessibility
3. Counter
4. Utility
4.1 Information
4.2 System Settings
4.3 Printer Settings
4.4 Customize
5. Language Selection
6. Administrator
6.1 Outline
6.2 Maintenance
6.3 System Settings
6.3.1 Machine Setting
6.3.2 Register Support Information
6.3.3 Reset Settings
6.3.4 Standard Size Setting
6.3.5 Stamp Settings
6.3.6 Blank Page Print Settings
6.3.7 Job Priority Operation Settings
6.3.8 System Connection Setting
6.3.9 Set Paper Name by User
6.3.10 List/Counter
6.3.11 Temporary Change Language
6.3.12 Main Menu Default (Basic Style)
6.3.13 Bypass Tray Overwrite Settings for Print PC
6.3.14 Network Selection Settings
6.3.15 Paper Size/Type Settings Screen Display
6.3.16 Default Bypass Paper Type Setting
6.3.17 Page Number Print Position
6.4 Security
6.5 User Auth/Account Track
6.6 Network
6.7 Printer Settings
7. Expert Adjustment
8. Storage Management
9. Device Information
10. Remote Panel
11. Card Authentication
12. Supplementary explanation of utility mode
12.1 MAINTENANCE
12.1.1 License Settings
12.1.2 External Memory Backup
12.1.3 Remote Access Setting
12.2 Security
12.2.1 ProhibitFunctions
12.2.2 Enhanced Security Mode
12.2.3 Driver Password Encryption Setting
12.2.4 Quick Security Setting
12.3 User Authentication/Account Track
12.3.1 Authentication Device Settings
12.4 Network
12.4.1 Remote Panel Settings
12.4.2 Network I/F Configuration
12.4.3 Wireless Network Setting
12.5 Machine Update Settings
12.5.1 Internet ISW Settings
12.5.2 Machine Auto Update Settings
12.5.3 HTTP Proxy Settings
12.6 Storage Management
12.6.1 Debug Log Encryption Settings

I. SERVICE MODE
1. Advance checks
2. Outline
3. SETUP WIZARD
4. Time Zone/Date & Time Input mode
5. Search
6. Machine
6.1 Fusing Temperature
6.2 Fusing Transport Speed
6.3 Printer Area
6.3.1 Leading Edge Adjustment
6.3.2 Printer Image Centering Side 1
6.3.3 Leading Edge Adj. Side 2 (Duplex)
6.3.4 Prt. Image Center. Side 2 (Dup)
6.3.5 Paper Feed Direction Adj
6.3.6 Tray Printing Position: Tip
6.4 Color Registration Adjustment
6.5 Main Scanning Direction Zoom
6.6 LD adjustment
6.6.1 LD Light Width Adjustment
6.7 Lead Edge Erase Adjustment
7. Imaging Process Adjustment
7.1 Stabilizer
7.2 Max Image Density Adj
7.3 Image Background Adj
7.4 Paper Separation Adjustment
7.5 TCR Level Setting
7.6 Transfer Voltage Fine Adj
7.6.1 Primary transfer adj
7.6.2 2nd Transfer Adj
7.7 Charging voltage adjustment
7.8 Thick Paper Density Adjustment
7.9 Grad/Dev AC Bias V Selection
7.10 Manual Toner Add
8. CS Remote
8.1 Remote Care
8.1.1 Outline
8.1.2 Setting up
8.1.3 Setup confirmation
8.1.4 Calling the maintenance
8.1.5 Calling the center from the administrator
8.1.6 Checking the transmission log
8.1.7 Maintenance/Default Settings
8.1.8 Server Setting
8.1.9 Product Auth. Settings
8.1.10 Import/Export Settings
8.1.11 Auto Initial Dial Setting
8.2 Remote Analysis
8.2.1 Outline
8.2.2 Function Setting
8.2.3 Send
8.2.4 History Output
8.2.5 CS Remote Analysis Error Code List
9. System 1
9.1 Marketing Area
9.1.1 List of functions affected by marketing area setting
9.2 Serial Number
9.3 Sleep ON/OFF Choice Setting
9.4 Foolscap Size Setting
9.5 Install Date
9.6 Problem Unit Isolation Set
9.7 Warm-up
9.7.1 Change Warm Up Time
9.8 Burn Prevention Settings
10. System 2
10.1 Storage Installed Setting
10.2 Consumable Life Reminder
10.3 Unit Change
10.3.1 Unit Change
10.3.2 Warning display
10.4 Software Switch Setting
10.4.1 SW No.012
10.4.2 SW No.033
10.4.3 SW No.049
10.4.4 SW No.051
10.4.5 SW No.069
10.4.6 SW No.070
10.4.7 SW No.072
10.4.8 SW No.135
10.4.9 SW No.143
10.4.10 SW No.145
10.4.11 SW No.146
10.4.12 SW No.147
10.4.13 SW No.151
10.4.14 SW No.152
10.4.15 SW No.155
10.4.16 SW No.157
10.4.17 SW No.163
10.4.18 SW No.188
10.4.19 SW No.203
10.4.20 SW No.206
10.4.21 SW No.227
10.4.22 SW No.230
10.5 Data Capture
10.6 Image Stabilization Setting
10.7 User Paper Settings
10.8 Coverage Rate Screen
10.9 JAM Code Display Setting
10.10 Import Config. Data
10.10.1 BootUp Screen
10.10.2 Machine Image
10.10.3 Custom Auth. Setting
10.11 Install Data
10.12 Local Interface Kit Setting
10.13 Display Eco Index
10.14 Internal Error. Auto Cancel
10.15 Acquiring Settings
10.16 Driver Install
10.17 Application Change Setting
10.18 Custom Pattern
10.19 Maintenance Mode
10.20 Smart Fusing Control
10.21 Cleaning Unit Setting
10.22 Fuser roll deform
11. Counter
11.1 Outline
11.2 Life
11.3 Service Call
11.4 Section Service Call
11.5 Warning
11.6 Maintenance
11.7 Service Total
11.8 Service Call History (Data)
11.9 Paper Jam History
11.10 Jam
11.11 Section JAM
11.12 Instantaneous Power Failure
11.13 Detail code history
12. List Output
12.1 Individual list print output
13. State Confirmation
13.1 Sensor Check
13.1.1 bizhub C4000i/C3300i
13.2 Table Number
13.3 Level History 1
13.4 Level History 2
13.5 Memory/Storage Status
13.6 Color Regist
13.7 Load Check
13.7.1 Load check list
13.8 Adjustment Data List
13.9 Self-diag. (Full/Individual)
13.9.1 Overview of self-diagnostic function
13.9.2 Self-diag. (Full)
13.9.3 Self-diag. (Individual)
14. Test Mode
14.1 Test Pattern
15. Network Settings
15.1 2nd Network Setting
15.2 Remote Service Setting
15.2.1 Function Setting
15.2.2 Proxy Server Setting
15.2.3 Maintenance Setting
15.2.4 XMPP Settings
15.2.5 Always Connection Setting
15.3 Port Settings
15.4 MTU Param. set
16. Machine Update Setting
16.1 Internet ISW
16.1.1 Internet ISW Set
16.1.2 HTTP Setting
16.1.3 FTP Settings
16.1.4 Forwarding Access Setting
16.1.5 Download
16.1.6 Update Start Time Settings
16.2 Machine Auto Update Settings
16.2.1 Auto Update setting
16.2.2 Relay server setting
16.2.3 Transmission log Update
16.2.4 Transmission Server Log
16.2.5 Update Log Display
16.2.6 Relay Server Log Confirmation
16.2.7 Manually Update
16.2.8 Machine Import setting
16.2.9 Machine Export setting
16.2.10 Machine Update Password
16.3 Firmware Update Parameters
16.4 Copy Network Settings
16.4.1 Outline
16.4.2 Environmental preparations
16.4.3 Deliver/setting procedure

J. BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS
1. BILLING SETTING
1.1 Outline
1.2 Counter Setting
1.2.1 Total Counter Mode
1.2.2 Large Size Counter Mode_A4
1.2.3 Count by the combination of each setting
1.3 Management Function Choice
1.3.1 Vendor 2
1.4 Authentication Device 2
1.4.1 Installation procedures of authentication unit
1.5 Coverage Rate Clear
1.6 License Management
1.6.1 Activation
1.6.2 Deactivation
1.6.3 Repair
1.6.4 Initialize
1.6.5 Request Code
1.6.6 List
1.6.7 Function List
1.7 Manage OpenAPI Authentication
1.8 WebDAV Server Setting
2. ENHANCED SECURITY
2.1 Outline
2.2 CE Password
2.3 Administrator Password
2.4 Administrator Feature Level
2.5 CE Authentication
2.6 Life Stop Setting
2.7 Memory Data Backup
2.8 operation Ban release time
2.9 Administrator unlocking
2.10 Engine FW DipSW
2.10.1 Details of Each Function
2.11 Storage Data Backup
2.12 Data Backup
2.12.1 Client Function
2.12.2 Server Function
2.13 Customer Type
2.14 FWCert. Settings
3. DEBUG SETTINGS
3.1 Outline
3.2 TX Debug Log Settings
3.3 Remote Log Retrieval
3.4 Remote Log Server Settings
3.5 Enable Core Dump
3.6 USB Password
3.7 Other
3.7.1 Screen Capture
3.7.2 Panel Operation Playback

K. FIRMWARE
1. Overview
2. USB memory
2.1 Preparation
2.2 Rewriting of Firmware
2.3 Action when data transfer fails
3. Internet ISW
3.1 Service environment
3.2 Preparation
3.2.1 Making the firmware data
3.2.2 Internet ISW Set
3.3 Rewriting of Firmware
4. Auto Update setting
4.1 Service environment
4.2 Preparation
4.3 Rewriting of Firmware
5. How to install the i-Option data
5.1 Available function for i-Option
6. Creating back up files when updating firmware

L. TROUBLESHOOTING
1. JAM CODE
1.1 JAM display
1.2 Initial check items
1.3 List of the JAM code
1.4 JAM that do not display the JAM code
1.5 1#-##
1.5.1 10-01, 10-02, 10-40
1.5.2 11-01, 11-02, 11-40
1.5.3 12-01, 12-40
1.5.4 13-01, 13-40
1.6 2#-##
1.6.1 20-02, 20-10, 20-11, 20-12, 20-21, 20-26
1.7 3#-##
1.7.1 30-01, 30-03
1.7.2 32-05, 32-06, 32-31
1.8 9#-##
1.8.1 92-01, 92-02, 92-03, 92-04
1.8.2 93-03
1.8.3 99-01
1.8.4 99-02
1.8.5 99-03
1.8.6 99-04
1.8.7 99-05
1.8.8 99-06
1.8.9 99-07
1.9 Sensor layout
1.9.1 bizhub C4000i/C3300i
2. MALFUNCTION CODE
2.1 Display procedure
2.2 List of the malfunction code
2.3 P-5
2.4 P-6, P-7, P-8, P-9
2.5 P-21
2.6 P-22
2.7 P-33
3. TROUBLE CODE
3.1 Overview of trouble code
3.2 Overview of troubleshooting procedure
3.2.1 Troubleshooting procedure
3.3 Trouble resetting procedure
3.3.1 Trouble resetting procedure by Trouble Reset key
3.3.2 Trouble resetting procedure by the auto cancel function
3.3.3 Trouble resetting procedure by remote operation
3.4 Trouble isolation function
3.5 List of the trouble code
3.6 C0###
3.6.1 C0103
3.6.2 C0104
3.6.3 C0202
3.6.4 C0204
3.6.5 C0206
3.7 C2###
3.7.1 C2152, C2153, C2154, C2155, C2156
3.7.2 C2253, C2254
3.7.3 C2350
3.7.4 C2411, C2412, C2413, C2414
3.7.5 C2551, C2553, C2555, C2557
3.7.6 C2552, C2554, C2556, C2558
3.7.7 C2559, C255A, C255B, C255C
3.7.8 C2561, C2562, C2563, C2564
3.7.9 C2650
3.7.10 C2A21, C2A22, C2A23, C2A24
3.8 C3###
3.8.1 C3201, C3202
3.8.2 C3425
3.8.3 C3722, C3725, C3726
3.8.4 C3731
3.8.5 C3825, C3826
3.8.6 C3922, C3925, C3926
3.8.7 C392B
3.9 C4###
3.9.1 C4091
3.9.2 C40A2, C40A3, C40A4, C40A5, C40A6, C40C3, C40C5
3.9.3 C4101
3.9.4 C4501
3.10 C5###
3.10.1 C5102, C5103
3.10.2 C5357
3.10.3 C5360
3.10.4 C5372
3.10.5 C5501
3.10.6 C5601
3.10.7 C5605, C5606
3.10.8 C5610
3.10.9 C5620
3.10.10 C5701
3.11 C7###
3.11.1 C7111
3.11.2 C7131
3.11.3 C7133
3.11.4 C7201
3.11.5 C7206
3.11.6 C720A
3.11.7 C720B
3.11.8 C720D
3.11.9 C720E
3.11.10 C720F
3.11.11 C7243
3.11.12 C7311
3.11.13 C7312
3.11.14 C7502
3.11.15 C7601
3.11.16 C7602
3.11.17 C7604
3.11.18 C7605
3.11.19 C7607
3.11.20 C760A
3.11.21 C760F
3.11.22 C7613
3.11.23 C7615
3.11.24 C7616
3.11.25 C7631
3.11.26 C7632
3.11.27 C7633
3.12 CA###
3.12.1 CA051, CA052, CA053
3.13 CC###
3.13.1 CC002
3.13.2 CC151
3.13.3 CC163
3.13.4 CC164
3.13.5 CC170, CC171, CC172, CC173, CC174, CC180, CC181, CC182, CC183, CC184, CC185, CC186
3.13.6 CC190
3.13.7 CC191
3.13.8 CC211
3.13.9 CC212
3.13.10 CC213
3.13.11 CC214
3.13.12 CC216
3.13.13 CC301
3.13.14 CC302
3.13.15 CCC00
3.14 CD###
3.14.1 CD002
3.14.2 CD004, CD00F
3.14.3 CD010
3.14.4 CD011
3.14.5 CD012
3.14.6 CD030
3.14.7 CD041, CD042, CD043, CD044, CD045, CD046
3.14.8 CD047, CD048, CD049, CD04A, CD04B
3.14.9 CD050
3.14.10 CD110
3.14.11 CD201, CD202, CD203
3.14.12 CD211, CD212
3.14.13 CD241, CD242
3.14.14 CD261
3.14.15 CD262
3.14.16 CD3##
3.14.17 CD38E
3.14.18 CD390
3.14.19 CD391
3.14.20 CD392
3.14.21 CD3B1, CD3B3, CD3B4, CD3B5
3.14.22 CD3C0
3.14.23 CD401, CD402, CD403, CD404, CD405, CD406, CD407, CD411, CD412, CD413
3.14.24 CD701, CD702, CD703
3.14.25 CD705, CD706
3.14.26 CDC##
3.15 CE###
3.15.1 CE001, CE003, CE004, CE005, CE006, CE007, CE009, CE011
3.15.2 CE002
3.15.3 CE101
3.15.4 CE201
3.15.5 CE202
3.15.6 CE203
3.15.7 CE301, CE302, CE303, CE304, CE305
3.15.8 CED01
3.15.9 CEEE1, CEEE3
3.16 CF### (Abort code)
3.16.1 CFA1#
3.16.2 CFB0# – CFB3#
3.16.3 CFBC# – CFC2#
3.16.4 CFD7# – CFDA#
3.16.5 CFE3# – CFE6#
3.16.6 CFEF# – CFF2#
4. TROUBLESHOOTING USING SELF-DIAG. (FULL)
4.1 Overview of Self-diag. (Full) function
4.2 Self-diag. (Full) Procedure
4.2.1 Auto Execution of Self-diag. (Full)
4.2.2 Error code resetting procedures
4.3 Error Code List
4.4 E2-1
4.5 E2-2
4.6 E2-3
4.7 E2-4
4.8 E2-5
4.9 E3-3
4.10 E4-1, E4-2
4.11 E5-1
4.12 E5-2
4.13 E5-3
4.14 E5-4
4.15 E5-5
4.16 E5-11
4.17 E5-12
4.18 E12-1, E12-2
5. TROUBLESHOOTING WHEN NG IS DISPLAYED ON THE SELF-DIAG. (INDIVIDUAL)
5.1 Various USB Check
5.1.1 Troubleshooting when NG is displayed for Keyboard
5.1.2 Troubleshooting when NG is displayed for USB Memory
5.2 CPU board check
5.2.1 Troubleshooting when NG is displayed for Ping Test
6. ERROR CODE FOR THE INTERNET ISW
6.1 Error code list for the Internet ISW
6.2 0x0#
6.3 0x1#
6.4 0x2#
7. CS Remote Care ERROR CODE
7.1 Troubleshooting for CS Remote Care
7.2 CS Remote Care Operation under Enhanced Security Mode
7.3 List of the CS Remote Care error code
7.3.1 When connecting by modem
7.3.2 When connecting by e-mails
7.3.3 When connecting by http
8. CS Remote Analysis ERROR CODE
8.1 When connecting by SOAP
8.1.1 1###
8.1.2 2###
8.1.3 3###
8.1.4 4###
8.2 When connecting by http
8.2.1 0###
8.2.2 1###
8.2.3 2###
8.2.4 3###
8.2.5 4###
8.2.6 5###
8.2.7 6###
8.2.8 7###
9. PANEL BLACKOUT TROUBLE (BOOT DIAGNOSIS FUNCTION)
9.1 Boot diagnosis function
9.1.1 Boot diagnosis sequence
9.1.2 Manual boot diagnosis procedure
9.1.3 Boot diagnosis result list
9.1.4 How to reset the boot diagnosis result
10. TROUBLES THAT DO NOT DISPLAY THE TROUBLE CODE
10.1 Machine is not energized at all (DCPS operation check)
10.2 Fusing heaters do not operate
10.3 Power is not supplied to option
10.3.1 PF-P20/PF-P21
11. OTHER TROUBLE
11.1 Firmware error warning
11.2 Storage lock password error warning
12. IMAGE QUALITY PROBLEM
12.1 How to read element data
12.1.1 Table Number
12.1.2 Level History 1
12.1.3 Level History 2
12.2 Troubleshooting procedure overview
12.2.1 Test pattern printing
12.3 Corrective action procedure
12.3.1 Skewed image/Image deviation
12.3.2 White line 1, White band 1, Color line 1, Color band 1
12.3.3 White line 2, White band 2, Color line 2, Color band 2
12.3.4 Uneven density 1
12.3.5 Uneven density 2
12.3.6 Faint image, low image density (ID lowering)
12.3.7 Gradation reproduction failure
12.3.8 Color reproducibility error
12.3.9 Incorrect color image registration
12.3.10 Foggy background
12.3.11 Void areas, White spots
12.3.12 Color spot
12.3.13 Blurred image
12.3.14 Back marking
12.3.15 Blank copy, Black copy
12.3.16 Uneven pitch
12.3.17 Uneven gloss, Rough gloss
12.3.18 Poor fusing performance, Offset
12.3.19 Brush effect, Image bleeding
12.3.20 Blurred fine lines
12.3.21 Moire
13. IC PROTECTOR
13.1 Outline
13.2 IC protector list
13.2.1 bizhub C4000i/C3300i
13.2.2 PF-P20/PF-P21

M. PARTS/CONNECTOR LAYOUT DRAWING
1. PARTS LAYOUT DRAWING
1.1 bizhub C4000i/C3300i
1.1.1 Front side section
1.1.2 Back side
1.1.3 Left side
1.1.4 Right side
1.1.5 Manual bypass tray
1.1.6 Tray 1
1.1.7 Fusing/paper exit section
1.1.8 Duplex Section
1.2 PF-P20/PF-P21
1.3 CU-202
2. CONNECTOR LAYOUT DRAWING
2.1 BOARD CONNECTOR LAYOUT DRAWING
2.1.1 bizhub C4000i/C3300i
2.1.2 PF-P20/PF-P21
2.1.3 EK-P08
2.1.4 EK-P09
2.1.5 EK-P10
2.1.6 CU-202
2.2 RELAY CONNECTOR LAYOUT DRAWING
2.2.1 bizhub C4000i/C3300i

N. TIMING CHART
1. bizhub C368/C308/C258
1.1 Timing chart when the main power switch is turned ON

O. WIRING DIAGRAM
1. bizhub C4000i/C3300i
1.1 Main body

P. THEORY OF OPERATION
1. bizhub C4000i/C3300i
1.1 INTERFACE SECTION
1.1.1 Front side / Right side
1.1.2 Rear side / left side
1.2 TONER SUPPLY SECTION
1.2.1 Configuration
1.2.2 Drive
1.2.3 Operation
1.3 WRITE SECTION
1.3.1 Configuration
1.3.2 Operation
1.4 IMAGING UNIT
1.4.1 Imaging unit (overall configuration)
1.4.2 Imaging unit (charge corona)
1.4.3 Imaging unit (photoconductor)
1.4.4 Imaging unit (developing)
1.5 1ST TRANSFER SECTION
1.5.1 Configuration
1.5.2 Drive
1.5.3 Operation
1.6 2ND TRANSFER SECTION
1.6.1 Configuration
1.6.2 Drive
1.6.3 Operation
1.7 TONER COLLECTING SECTION
1.7.1 Configuration
1.7.2 Drive
1.7.3 Operation
1.8 PAPER FEED SECTION (Manual bypass tray)
1.8.1 Configuration
1.8.2 Drive
1.8.3 Operation
1.9 PAPER FEED SECTION (Tray 1)
1.9.1 Configuration
1.9.2 Drive
1.9.3 Operation
1.10 REGISTRATION SECTION
1.10.1 Configuration
1.10.2 Drive
1.10.3 Operation
1.11 FUSING SECTION
1.11.1 Configuration
1.11.2 Drive
1.11.3 Operation
1.12 DUPLEX SECTION
1.12.1 Configuration
1.12.2 Drive
1.12.3 Operation
1.13 PAPER EXIT / REVERSE SECTION
1.13.1 Configuration
1.13.2 Drive
1.13.3 Operation
1.14 IMAGE STABILIZATION CONTROL
1.14.1 Overview
1.14.2 Description of control
1.14.3 Control contents
1.15 POWER SUPPLY SECTION
1.15.1 Main power switch
1.15.2 Power key
1.16 FAN CONTROL
1.16.1 Configuration
1.16.2 Operation
1.17 COUNTER CONTROL
1.17.1 Configuration
1.17.2 Operation
1.18 INDICATOR FUNCTION
1.18.1 Configuration
1.18.2 Control
2. PF-P20/PF-P21
2.1 Configuration
2.2 Drive
2.3 Operation
2.3.1 Up/down control
2.3.2 Pick-up roller retract mechanism
2.3.3 Separation roller retract mechanism
2.3.4 Paper feed control
2.3.5 Paper guide plate
2.3.6 Paper size detection
2.3.7 Paper empty condition detection control
2.3.8 Tray open/close detection control
2.3.9 Paper misfeed detection control
2.3.10 Paper feed tray stopper release mechanism
3. FS-P04
3.1 Configuration
3.2 Paper detection
3.3 Safety switch
4. AU-102
4.1 Configuration
4.2 Operation
5. AU-201S
5.1 Configuration
5.2 Operation
5.3 Specifications
6. EK-P08/EK-P09
6.1 EK-P08
6.1.1 Configuration
6.1.2 Operation
6.2 EK-P09
6.2.1 Configuration
6.2.2 Operation
7. UK-221
7.1 CONFIGURATION
7.1.1 Mounting position
7.2 OPERATION
7.2.1 Outline
7.2.2 2nd network interface structure
7.2.3 Operation on ErP Auto Power Off mode
8. CU-202
8.1 CONFIGURATION
8.1.1 Configuration
8.1.2 Unit internal configuration
8.2 OPERATION
8.2.1 Airflow
8.2.2 Fan control

and Parts List Manual