Kyocera ECOSYS M5526cdw/M5526cdn/M5521cdw/M5521cdn Service Manual and Parts List Manual

Service Manual and Parts List Manual Kyocera ECOSYS M5526cdw/M5526cdn/M5521cdw/M5521cdn.
This manual is in the english language, in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your Kyocera.
Table of contents:

1. SPECIFICATIONS
1-1 Specifications
(1) Common function
(2) Copy Functions
(3) Printer Functions
(4) Scanner Functions
(5) FAX Functions
(6) Document Processor
(7) Paper Feeder (PF-5110)(Option)
1-2 Part Names
(1) Machine Exterior
(2) Connectors/Interior
(3) With Optional Equipments Attached
(4) Operation Panel(26ppm model)
(5) Operation Panel (21 ppm model)
1-3 Overview of Optional Equipment
(1) Expansion Memory
(2) PF-5110 “Paper Feeder”
(3) Card Authentication Kit(B) “Card Authentication Kit”
(4) UG-33 “ThinPrint Option”
(5) SD/SDHC Memory Card

2. INSTALLATION
2-1 Environment
2-2 Installing the main unit
(1) Unpacking and checking bundled items
(1-1) Main unit
(1-2) Paper Feeder(Option)
(2) Installing of the optional equipment
(3) Setting up the Toner Container
(4) Connecting to the other device
(5) Connecting to the Interface Cable
(5-1) Connecting to LAN Cable
(5-2) Connecting USB Cable
(5-3) Connecting the Power Cable
(6) Paper setting
(6-1) Set the paper in the cassette 1
(6-2) Set paper in the cassette 2
(6-3) Precaution for Handling Paper
(7) Power-up
(8) Default (M 26ppm model)
(8-1) Setting Date and Time
(8-2) Network Settings
(8-3) Set the Wi-Fi Direct
(8-4) Altitude Adjustment Setting
(9) Default (M 21ppm model)
(9-1) Setting Date and Time
(9-2) Network Settings
(9-3) Altitude Adjustment Setting
(10) Installing Software
(11) Output an maintenance report (Execution of Maintenance mode U000) (For Service)
(12) Clearing the counts (Execution of maintenance mode U927) (For service)
(13) Release of the maintenance mode (For service)
(14) Output a status report
(14-1) M 26ppm model only
(14-2) Default (M 21ppm model)
(15) Installing completion of the main unit

3. MACHINE DESIGN
3-1 Cross-section view
(1) Main unit + Document processor + Paper feeder (option)
3-2 Paper conveying and Paper detection
(1) Main unit + Document processor + Paper feeder (option)
3-3 Electric parts
(1) Wire connection
(1-1) Machine left side
(1-2) Machine right side
(1-3) Document processor
(2) Wire connection (option)
(2-1) Paper feeder
(3) Descriptions about the major PWBs
(3-1) Main/Engine PWB
(3-2) High-voltage PWB
(3-3) Container relay PWB
(3-4) Unit relay PWB
(3-5) Power source PWB
(3-6) Operation panel PWB (M26ppm model)
(3-7) Operation panel PWB (M21ppm model)
(4) Electric parts layout (standard)
(4-1) PWBs
(4-2) Sensors and Switches
(4-3) Motors
(4-4) Others
(5) Electric parts layout (option)
(5-1) Paper feeder
3-4 Drive system
(1) Drive system for the unit
(2) Each section drive
(2-1) Drum drive
(2-2) Developer drive
(2-3) Paper feed roller drive
(2-4) Primary transfer drive
(2-5) Fuser roller drive
(2-6) Eject/Fuser pressure release unit
(3) Drive location
(4) Drive unit
(4-1) Main drive unit
(4-2) Eject/Fuser pressure release unit
3-5 Mechanical construction
(1) Paper feed and conveying section
(1-1) Cassette paper feed and Conveying section
(1-2) MP tray paper feed/ paper conveying section
(2) Optical section
(2-1) Image scanner unit
(2-2) Laser scanner unit
(3) Developer section
(3-1) Developer unit
(4) Drum section
(4-1) Charger roller
(4-2) Cleaning
(5) Transfer and separation section
(5-1) Primary transfer unit
(5-2) Secondary transfer unit
(6) Fuser section
(7) Eject and feedshift section
(8) Duplex conveying section
(9) Document processor
(10) Paper feeder (option)
(10-1) Cassette paper feed section

4. MAINTENANCE
4-1 Precautions for the maintenance
(1) Precautions
(2) Storage and handling of the drum
(3) Storage of the toner container
(4) Screening of the toner container
4-2 Maintenance parts replacement procedures
(1) Cassette paper feed section
(1-1) Reattaching and detaching the retard pulley, the pickup pulley
and paper feed roller
(2) MP paper feed portion
(2-1) Reattaching and detaching the MP paper feeding roller and MP separation pad
(3) Transfer portion
(3-1) Reattaching and detaching the primary transfer unit
(3-2) Reattaching and detaching the secondary transfer roller unit
(4) Drum section
(4-1) Reattaching and detaching the drum unit
(5) Developer portion
(5-1) Reattaching and detaching the developer unit
(6) Fuser section
(6-1) Detaching and reattaching the fuser unit
4-3 Disassembly and Reassembly
(1) Detaching and reattaching the toner container
(2) Outer covers
(2-1) Detaching and reattaching the rear right cover
(2-2) Detaching and reattaching the right cover/ the right cover lower
(2-3) Detaching and reattaching the rear cover left
(2-4) Detaching and reattaching the fuser wire cover
(2-5) Detaching and reattaching the front cover left
(2-6) Detaching and reattaching the rear inner cover left
(2-7) Detaching and reattaching the rear cover
2R7/2R8/2R9/2RA/3R6-4
(2-8) Detaching and reattaching the rear cover bottom
(2-9) Detaching and reattaching the front cover
(2-10) Detaching and reattaching ISU rear cover/ISU left cover/ISU right cover
(2-11) Detaching and reattaching the top cover
(3) Optical section
(3-1) Detaching and reattaching the laser scanner unit (LSU)
(3-2) Detaching and reattaching the image scanner unit (ISU)
(3-3) Detaching and reattaching the operation panel (M 26ppm)
(3-4) Detaching and reattaching the operation panel (M 21ppm)
(3-5) Detaching and reattaching the ISU top frame
(3-6) Detaching and reattaching the scanner carriage
(4) Drive section
(4-1) Detaching and reattaching the main drive unit
(4-2) Detaching and reattaching the eject/the pressure release unit
(4-3) Detaching and reattaching the eject drive unit
(4-4) Detaching and reattaching the conveying motor
(4-5) Detaching and reattaching the paper feeder/resist clutch assembly
(5) Others
(5-1) Detaching and reattaching the conveying unit
(5-2) Detaching and reattaching the eject unit
(5-3) Replacing the language sheet (M 26 ppm model)
(5-4) Replacing the language sheet (M 21 ppm model)
(5-5) Fan motor attachment direction
(6) PWBs
(6-1) Detaching and reattaching the main PWB
(6-2) Detaching and reattaching the high voltage PWB
(6-3) Detaching and reattaching the lower voltage power source PWB
(6-4) Detaching and reattaching the container relay PWB
(6-5) Detaching and reattaching the unit relay PWB
(6-6) Detaching and reattaching the operation panel PWB (M 26ppm)
(6-7) Detaching and reattaching the operation panel PWB (M 21ppm)
(6-8) Detaching and reattaching the FAX PWB
(7) Detaching and reattaching the document processor
(7-1) Detaching and reattaching the DP pickup pulley,
DP paper feed roller and DP separate pad
(7-2) Detaching and reattaching the DP front cover
(7-3) Detaching and reattaching the DP rear cover
(7-4) Detaching and reattaching the DP main motor
4-4 Maintenance parts replacement procedures (Option)
(1) Paper feeder (PF-5110)
(1-1) Detaching and reattaching the retard pulley, the pickup pulley and paper feed roller
(1-2) Detaching and reattaching the PF PWB

5. FIRMWARE
5-1 Firmware update (M26 ppm model)
5-2 Firmware update (M21 ppm model)

6. MAINTENANCE MODE
6-1 Maintenance mode
(1) Executing the maintenance mode
(2) Maintenance modes list
(2-1) Content of the maintenance mode
6-2 Service modes
(1) M26 ppm model
(1-1) Executing the service mode
(1-2) Descriptions of service modes
(2) M21 ppm model
(2-1) Executing the service mode
(2-2) Descriptions of service modes

7. TROUBLESHOOTING
7-1 Image formation failure
(1) Scanner Factors (When scanning the front side through the DP)
(1-1) Abnormal image
(1-2) Background is colored
(1-3) Black dots or color dots
(1-4) Blurred characters
(1-5) Center of the original and output image is inconsistent
(1-6) Horizontal black streaks
(1-7) Vertical streaks or bands (black, color)
(1-8) Regular inconsistence in the leading edge image between the original and output
(1-9) Vertical streaks or bands (white)
(1-10) Moire
(1-11) Entire blank image (white or black)
(1-12) A part of the image is dark or light
(1-13) Image is blurred
(1-14) Part of the image is not copied
(1-15) Color shift
(1-16) Skewed image
(1-17) The entire image is light
(2) Scanner Factors (When scanning the back side through the DP)
(2-1) Abnormal image
(2-2) Background is colored
(2-3) Black dots or color dots
(2-4) Blurred characters
(2-5) Center of the original and output image is inconsistent
(2-6) Horizontal black streaks
(2-7) Vertical streaks or bands (black, color)
(2-8) Regular inconsistence in the leading edge image between the original and output
(2-9) Vertical streaks or bands (white)
(2-10) Moire
(2-11) Entire blank image (white or black)
(2-12) A part of the image is dark or light
(2-13) Image is blurred
(2-14) Part of the image is not copied
(2-15) Color shift
(2-16) Skewed image
(2-17) The entire image is light
(3) Scanner Factors (when scanning on the contact glass)
(3-1) Abnormal image
(3-2) Background is colored
(3-3) Black dots or color dots
(3-4) Blurred characters / Color Shift
(3-5) Center of the original and output image is inconsistent
(3-6) Horizontal black streaks
(3-7) Vertical streaks or bands (black, color)
(3-8) Regular inconsistence in the leading edge image between the original and output
(3-9) Vertical streaks or bands (white)
(3-10) Moire
(3-11) Entire blank image (white or black)
(3-12) A part of the image is dark or light
(3-13) Image is blurred
(3-14) Part of the image is not copied
(3-15) Skewed image
(3-16) The entire image is light
(4) Engine Factors (Paper conveying cause: Transfer, Fuser and Separation)
(4-1) Background is colored
(4-2) Black dots or color dots
(4-3) The image is not partly printed (blank or white spots)
(4-4) Entire blank image (white)
(4-5) Center of the original and output image is inconsistent
(4-6) Color shift in the main scanning direction
(4-7) Color shift in the sub scanning direction
(4-8) Paper creases
(4-9) Toner smudge at the paper edge
(4-10) Dirty reverse side
(4-11) The entire image is light
(4-12) Horizontal streaks or bands
(4-13) Irregular error in the leading edge between the original
and output image (variation in the paper leading edge timing)
(4-14) Blurred characters
(4-15) Offset image
(4-16) Color reproduction is poor
(4-17) Fusing failure
(4-18) Paper skew
(4-19) Uneven transfer
(4-20) Image is blurred
(4-21) Vertical streaks or bands (white)
(4-22) Vertical streaks or bands (black, color)
(5) Engine Factors (Image forming cause)
(5-1) Background is colored
(5-2) Entire blank image (white)
(5-3) Entire blank image (black)
(5-4) Black dots
(5-5) Horizontal streaks or bands (white or black)
(5-6) Irregular horizontal streaks and dots (white)
(5-7) Horizontal uneven density
(5-8) The entire image is light
(5-9) A part of the image is missing
(5-10) Offset image
(5-11) Poor grayscale reproduction
(5-12) Image is blurred
(5-13) Vertical streaks and bands (black)
(5-14) Vertical uneven density
(5-15) Vertical streaks or bands (white)
7-2 Feeding/Conveying Failures
(1) Prior standard check items
(1-1) Paper jam due to the cover-open detection
(1-2) Paper jam due to the wave or curl in the fuser section of the damp paper
(1-3) Paper jam due to the dog-ear, paper skew, paper creases,
fusing failure or the paper curl
(1-4) Paper jam caused by the conveying guide, paper entry guide
or the feed-shift guide
(1-5) Paper jam caused by improperly loaded paper in the cassette
(1-6) Paper jam due to the inferior paper
(1-7) Paper jam caused by the conveying rollers or the paper feed pulleys
(1-8) Paper jam due to the sensor
(1-9) Paper jam due to the setting / detection failure
(1-10) Paper jam due to the static electricity
(1-11) Paper jam caused by the installation environment
(Papers inside the cassette are always damp.)
(1-12) Paper jam indication
(2) Paper jam detection condition
(3) Jam Codes
7-3 Self diagnostic
(1) Self diagnostic function
(2) Self diagnostic codes
(3) System Error (Fxxxx) Outline
(3) System Error (Fxxxx) Outline
7-4 FAX Related Errors
(1) FAX Related Errors
(1-1) C0030: FAX PWB system error
(1-2) C0070: FAX PWB incompatible detection error
(1-3) C0830: FAX PWB flash program area checksum error
(1-4) C0870: Image data transmission error (FAX PWB – Main/engine PWB)
(1-5) C0920: FAX file system error
(1-6) When the data of the A3 or B4 size originals is transmitted, all of it is transmitted as the A4 size data
(1-7) FAX cannot be sent
(2) Communication Errors
7-5 Send Related Errors
(1) Send Related Errors
(1-1) The sending error 2101 does not disappear even if changing the host name
or the security software settings
(1-2) Sending error 2203 does not disappear
(1-3) Scanned data from the contact glass is automatically sent
(2) Sending Errors (Error Codes)
(2-1) Scan to E-mail Error Codes
(2-2) Scan to FTP Error Codes
(2-3) Scan to SMB Error Codes
7-6 Print Errors
(1) The paper loading message appears
(2) The data is output with color from Excel, etc. even if the monochrome mode is set
(3) Color tone of the printed photo is different
(4) The paper direction is incorrect
(5) Paper is fed from the MP tray
(6) Garbled characters
(7) Data is output in monochrome
(8) Paper is not fed from the MP tray
(9) The same data is printed out endlessly
(10) PC window shows [Print job error], [Standby]
or [Printer unavailable] is displayed on the printer properties
(11) [Processing] lamp and [Memory] lamp are lit
while the printer standby message is displayed
(12) Data is not printed out in Sleep mode due to the main unit startup error
(13) Print stops after printing several pages (machine lock-up)
(14) Print out is not available from the network factor (1)
(15) Print out is not available from the network factor (2)
(16) Print out is not available from the network factor (3)
(17) Print out is not available from the network factor (4)
(18) Print out is not available from the network factor (5)
(19) Print out is not available from the network factor (6)
(20) Print out is not available from the network factor (7)
(21) Print out is not available from the printer driver setting factor (1)
(22) Print out is not available from the printer driver setting factor (2)
(23) Print out is not available from the printer driver setting factor (3)
(24) Print out is not available from the printer driver setting factor (4)
(25) Print out is not available from the printer driver setting factor (5)
(26) Print out is not available from the printer driver setting factor (6)
(27) Print out is not available from the printer driver setting factor (7)
(28) A part of the image is missing
(29) ‘Paper Mismatch Error’ appears
7-7 Error Messages
(1) The [Add Paper] message appears while the paper is loaded on the MP tray
7-8 Abnormal Noise
(1) Abnormal noise (Basic measures)
(2) Abnormal sounds from the paper conveying section
(3) Abnormal sound from the developer section
(4) Abnormal sound from the document processor
(5) Abnormal sound from the eject section
(6) The rotation sound of the fan is noisy
(7) Abnormal sound from the primary paper feed section
(8) Abnormal sound from the machine front side
(9) Abnormal sound from the lower side than the fuser eject section
(10) Abnormal sound from the upper side of the fuser eject section
(11) Abnormal sound from the fuser section
(12) Abnormal sound from inside the machine
(13) Abnormal sound from inside the machine
(14) Abnormal sound from inside the machine
(15) Abnormal sound from inside the machine (jumping sounds)
(16) The driving sound is noisy during printing
(17) FAX power-up sounds regularly rings from the FAX speaker during the sleep mode
7-9 Malfunction
(1) The login fails with other than the ID card
(2) The main unit does not operate at all even if the power switch is turned on
(3) Toner drops over the paper conveying section

8. PWBs
8-1 Description for PWB
(1) Main/Engine PWB
(2) Container relay PWB
(3) Unit relay PWB
(4) High voltage PWB
(5) Low voltage power supply PWB
(6) Operation panel main PWB (M26ppm model)
(7) Operation panel main PWB (M21ppm model)
8-2 Description for PWB (OPTION)
(1) PF PWB (PF-5110)

9. APPENDIXES
9-1 Appendixes
(1) Repetitive defects gauge
(2) Firmware environment commands
(3) Chart of image adjustment procedures
(4) Wiring diagram
Installation Guide
PF-5110 (250 sheets – 1 Paper Feeder)

and Parts List Manual.