For machine versions:
A1, A2, A3 and A4
Based on firmware version 3.0.0 & Mutoh CutServer version 3.0.0
This manual is in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your Mutoh.
You can print, zoom or read any diagram, picture or page from this manual. Every chapter on this manual is fully detailed and contain all the simulation codes, trouble codes, maintenance procedures, reset procedures, diagnose procedures of Mutoh Kona Cutter Plotter Service Manual.
Table of contents:
Chapter 1. Regulations and safety information
1.1 Warnings, cautions and notes
1.2 Compliance with the following regulations
1.3 Important notes
1.4 Safety labels
Chapter 2. Product overview
2.1 Dimensions machine
2.2 Installation environment requirements
Power supply
Ambient conditions
Room conditions
2.3 Part names and functions
2.4 Overview operation panel
Main menu
Settings or actions menu
Adjust value menu
2.5 Menu overview
User mode
Diagnostics mode 1 and 2
2.6 Machine version
Chapter 3. Part replacement
3.1 Cover removal
Side covers
Y-rail cover
Penhead cover
Front platen
Rear platen
3.2 X-motor and drive belt
3.3 Y-motor assembly
Exploded view
Y-motor
Y-drive pulley and speed reduction belt
Y-return pulley
3.4 Penhead assembly
Exploded view
Penhead FFC (flexible flat cable)
Penhead assembly
Penhead drive belt
Sheet-off mechanism
EPOS sensor block
Y-origin flex PCB
3.5 Grit shaft
Exploded view
Grit shaft and support rollers
3.6 Pressure roller assembly
Exploded view
Pressure roller
Pressure roller assembly
3.7 Cutting mat
3.8 Electronics
Mainboard
X and Y motor fuse
Penhead PCB
Power supply
Touchscreen
Sensors
Vacuum fans
Chapter 4. Adjustments and calibrations
4.1 Mechanical adjustments
X drive belt tension
Y drive belt tension
Penhead drive belt tension
Pressure roller pressure
Sheeting-off knife position
YZ measurement
4.2 Software and drivers
Download latest software and drivers
Firmware installation
How to uninstall the USB drivers
How to install the USB drivers
USB icon
4.3 Parameters
Backup parameters of machine
Restore parameters of machine
4.4 Mutoh CutServer tests
Tracking test
XY-distance accuracy test
4.5 EPOS calibration
Chapter 5. Diagnostics mode
5.1 Introduction
5.2 How to start up in diagnostics mode 1 and 2
Diagnostics 1
Diagnostics 2
5.3 Menu overview
Connection
Encoder
PWM test
Defaults
Accuracy
YZ profile
Tool Force
Actuators
Sensors
Aging
Screen
Chapter 6. Troubleshooting
6.1 Troubleshooting when no error is displayed
General troubleshooting
Recoverable error messages with no error ID number
6.2 Troubleshooting when an error is displayed
Errors with error number (ID 1009-6115)
Contourcutting errors and warnings (ID 6201-6271)
MGL errors (ID 4000-5000)
BREVID_ERROR_HW_REVISION (6110-6120)
FPGA ERRORS (6140 – 6150)
RAM ERRORS
Other errors
Mutoh Kona Cutter Plotter Service Documentation
The Mutoh Kona Cutter Plotter documentation package provides detailed technical reference material used during equipment servicing and maintenance.
The service manual usually contains step-by-step repair procedures, internal component diagrams, adjustment settings and service mode instructions required for accurate diagnostics and repair.
This type of documentation is typically used by professional service technicians working with office equipment, printers and multifunction systems.