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Table of contents:
INTRODUCTION
About This Manual
How To Use This Manual
Change History
Mod/Tag Identification
Voltages Resistances and Tolerances
Safety Information
Health and Safety Incident reporting
Translation of Warnings
1. SERVICE CALL PROCEDURES
SCP 1 Initial Actions
SCP 2 Call Actions
SCP 3 Fault Analysis
SCP 4 Subsystem Maintenance
SCP 5 Final Actions
2. STATUS INDICATOR RAPs
3. IMAGE QUALITY
Image Quality RAPs
IQ1 Image Quality Entry RAP
IQ1a IOT Image Quality Entry RAP
IQ1b IIT Image Quality Entry RAP
IQ2 Black Line or Band in the Process Direction on Print RAP
IQ3 White Line or Band in the Process Direction on Print RAP
IQ4 Black Bands in the Cross Process Direction on Print RAP
IQ5 Black and White Spots on Print RAP
IQ6 Light Image on Print RAP
IQ7 Dark or Black Page on Print RAP
IQ8 Uneven Density on Print RAP
IQ9 Light or Dark Background on Print RAP
IQ10 Ghost Image on Print RAP
IQ11 Stains on Back of Page on Print/Copy RAP
IQ12 Blank Page on Print RAP
IQ13 Partial Image Void on Print/Copy/Scanned Image RAP
IQ14 Unfused Image on Print/Copy RAP
IQ15 Duplex Trailing Edge Fade on Print/Copy RAP
IQ16 Duplex Blur on Print/Copy RAP
IQ17 Black Line or Band in the Process Direction on Copy/Scanned Image RAP
IQ18 White Line or Band in the Process Direction on Copy/Scanned Image RAP
IQ19 Black Bands in the Cross Process Direction on Copy/Scanned Image RAP
IQ20 Black and White Spots on Copy/Scanned Image RAP
IQ21 Light Image on Copy/Scanned Image RAP
IQ22 Dark or Black Page on Copy/Scanned Image RAP
IQ23 Uneven Density on Copy/Scanned Image RAP
IQ24 Light or Dark Background on Copy/Scanned Image RAP
IQ25 Ghost Image on Copy/Scanned Image RAP
IQ26 Blank Page on Copy/Scanned Image
4. REPAIRS AND ADJUSTMENTS
REPs 1 – Standby Power
REP 1.1 Switching Mode Power Supply (SMPS) and SMPS Fan
REP 1.2 Front Cover Switch
REP 1.3 High Voltage Power Supply (HVPS)
REP 1.4 Main PWB
REP 1.5 High Voltage Connector
REP 1.6 Front USB Host Cable
REP 1.7 Side Cover Interlock Switch and harness assembly
REPs 2 – User Interface
REP 2.1 User Interface B1022
REP 2.2 User Interface B1025
REPs 4 – Main Drives
REP 4.1 Main BLDC Motor
REPs 5 – Document Handling
REP 5.1 DADF
REP 5.2 Document Cover Assembly
REP 5.3 DADF Feed Assembly
REP 5.4 DADF PWB
REP 5.5 DADF Motor
REP 5.6 DADF Exit Solonoid
REP 5.7 DADF Document Pad
REP 5.8 Exit Nip Open Sensor
REP 5.9 Document Registration Sensor, Cover Open Sensor, Document Detect Sensor
REP 5.10 DADF Paper Size Sensors
REP 5.11 DADF Rear Cover
REP 5.12 DADF Front Cover
REP 5.13 DADF Input Tray Assembly
REP 5.14 DADF Exit Sensor
REP 5.15 DADF Scan Start Sensor
REP 5.16 DADF Transport Assembly
REP 5.17 DADF Base and Hinges
REP 5.18 Document Cover Pad
REP 5.19 Friction Pad Assembly and Friction Pad
REP 5.20 Document Cover Assembly Hinges
REPs 6 – Imaging
REP 6.1 Laser Scan Unit (LSU)
REPs 7 – Paper Supply
REP 7.1 Tray 1 & Tray 2 Paper Empty Sensor
REP 7.2 Bypass Paper Empty Sensor
REP 7.3 Bypass Pick-Up Roll, Clutch and Retard Pad
REP 7.4 Tray 1 Pick-Up Clutch
REP 7.5 Optional Tray 2 Rear Cover and Tray 2 PWB
REP 7.6 Tray 2 Drive Unit
REP 7.7 Tray 2 Feed Roll
REP 7.8 Optional Tray 2 and Frame Assembly
REPs 8 – Paper Transport
REP 8.1 Side Cover Assembly
REP 8.2 Registration Sensor
REP 8.3 Registration Feed Roll and Clutch
REP 8.4 Registration Idler Roll Dust Cleaner
REPs 9 – Xerographics
REP 9.1 Toner Cartridge
REP 9.2 Drum Cartridge
REP 9.3 Transfer Assembly
REP 9.4 Temperature sensor
REPs 10 – Print Transport and Fusing
REP 10.1 Fuser Assembly
REP 10.2 Exit Assembly
REP 10.3 Exit Motor
REP 10.4 Fuser Motor
REP 10.5 Fuser Fan
REPs 14 – Scanner
REP 14.1 Scanner Assembly
REP 14.2 Scanner Top Cover
REP 14.3 Contact Image Sensor (CIS)
REPs 28 – Covers
REP 28.1 Rear Cover
REP 28.2 Front Cover
REP 28.3 Left Cover
REP 28.4 Front Inner Cover
REP 28.5 Scanner Rear Cover with Document Cover
REP 28.6 Scanner Rear Cover with DADF
REP 28.7 Scanner Left Cover
REP 28.8 Front Top Cover and Exit Cover
ADJs 5 – DADF
ADJ 5.1 DADF Skew
ADJ 5.2 DADF Cleaning
ADJs 6 – Scanner
ADJ 6.1 Scanner Cleaning Procedure
ADJs 9 – Xerographics
ADJ 9.1 Altitude Adjustment
5. PARTS LISTS
PL 1 – Standby Power
PL 1.10 Power and Control Assembly
PL 2 – User Interface
PL 2.10 User Interface – B1022
PL 2.15 User Interface – B1025
PL 4 – Main Drives
PL 4.10 Main Drives
PL 5 – Document Transportation
PL 5.10 DADF (1 of 2)
PL 5.15 DADF (2 of 2)
PL 5.20 Transport and Drive Assembly
PL 5.25 DADF Cover Assembly
PL 5.30 DADF Transport Assembly
PL 5.35 DADF Drive Assembly
PL 5.40 DADF Input Tray Assembly
PL 5.45 DADF Base
PL 5.50 Document Cover Assembly
PL 7 – Paper Supply
PL 7.10 Tray 1 Frame Assembly
PL 7.15 Tray 1
PL 7.20 Tray 2 Frame Assembly (Optional)
PL 7.25 Tray 2
PL 7.30 Tray 2 Exit Baffle
PL 7.35 Tray 2 Feed Motor Assembly
PL 7.40 Frame Assembly
PL 8 – Paper Transport
PL 8.10 Side Cover Assembly
PL 8.15 Bypass Tray Assembly
PL 8.20 Duplex Assembly
PL 8.25 Duplex Guide and Transfer Assembly
PL 8.30 Registration
PL 9 – Xerographics
PL 9.10 Xerographics
PL 10 – Print Transport and Fusing
PL 10.10 Fusing and Copy Exit Assembly
PL 10.15 Fusing Assembly
PL 10.20 Exit Assembly
PL 14 – Imaging
PL 14.10 Platen
PL 20 – Fax
PL 20.10 Fax Module
PL 26 – Consumables
PL 26.10 Consumables
PL 28 – Covers
PL 28.10 Covers
6. GENERAL PROCEDURES AND INFORMATION
GP 1 to GP 15
GP 1 Service Mode
GP 2 Fault Codes and History Files
GP 3 How to Change the System Administrator Password
GP 4 How to Power On the Device or Power Off the Device
GP 5 Paper and Media Size Specifications
GP 6 Installation Space Requirements
GP 7 Network Clone Procedure
GP 8 Administrator Log In
GP 9 Obtaining a Device Debug Log File
GP 10 Miscellaneous Checks
GP 11 Restriction of Hazardous Substances
GP 12 Firmware Upgrade
GP 13 Glossary of Terms, Acronyms and Abbreviations
GP 14 Shading and Print Routine
GP 15 How to Safely Lift or Move Heavy Modules
General Information and DC routines
General Information
B1025 Diagnostic Routines
dC104 Usage Counters
dC108 Software Version
dC109 Fax Protocol Report
dC120 Fault Counters
dC122 Fault History
dC131 NVM Read/Write
dC132 NVM Initialization
dC135 HFSI
dC305 UI Test
dC330 Component Control
dC612 Print Test Pattern
Configuration Sheet
Supplies Report
Low Alert Level
Wrap Jam Clear
TC Initialization
Part Replacement Alert
Format Hard Drive
Memory Clear
Scan Aging
Shading Test
Serial Number Reset
Adjustment
Call Closeout
dC131 NVM Read/ Write – Fax
dC132 NVM Initialization – Fax
dC330 Component Control – Fax
dC132 NVM Initialization – Network
B1022 Diagnostic Routines
Change Tags
Change Tags
7. WIRING DATA
PWB Connector Locations
PWB Connector Locations
Plug/Jack Location List
Wiring Diagrams
8. PRODUCT TECHNICAL OVERVIEW
Machine Overview
Power
User Interface
Machine Run Control
Main Drives and Cooling
DADF
Scanner
Imaging
Paper Supply and Feed
Paper Transport
Xerographics
Fusing and Copy Transportation
FAX
Software Loading