Canon imageRUNNER Advance 400 imageRUNNER Advance 500 Service Manual and Parts List Manual

Service Manual and Parts List Manual Canon imageRUNNER Advance 400 imageRUNNER Advance 500;
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Content for Service Manual:
SAFETY PRECAUTIONS
CDRH Act
Laser Safety
Handling of Laser System
Turn Power Switch ON
Power Supply
Safety of Toner
About Toner
Toner on Clothing or Skin
Notes When Handling a Lithium Battery
Notes Before Servicing
Points to Note at Cleaning
Notes On Assembly/Disassembly

1. PRODUCT OVERVIEW
Product Lineup
Host machine
Host machine configuration
Model type
Option
Pickup / Delivery / Image Reading System Options
Function expansion system options
Features
Product Features
Service Feature
Service Mode
Improved Upgrading Operability
Jam/Error Code Display Specifications
Specifications
Specifications
Weight and Size
Productivity (Print speed)
Paper type
Pickup
Parts Name
External View
Cross Sectional View
Operation
Power Switch
Description of Control Panel

2. TECHNICAL EXPLANATION
Basic Configuration
Functional Configuration
Basic sequence
Original Exposure and Feed System
Construction
Specifications/controls/functions
Major Components
Reader Controller PCB
Basic Operation
Basic Sequence
ADF Operation Mode
Controls
Controlling the Scanner Drive System
Contact Image Sensor (CIS)
Enlargement / Reduction
Dust Detection Control
Dust Detection Preventive Process
Dust Detection Correction Control
Image Processing
Control of ADF
Pickup and Feed Operations
Reversal Operation
Delivery Operation
Jam Detection
Work of Service
Periodically Replaced Parts
Consumable Parts
Periodical Servicing
When replacing the parts
Main Controller
Overview
Configuration / Function
Boot Sequence
Shutdown Sequence
Controls
Copy
Print
SEND
Network(Advanced Box / Space Client)
Fax Send
Fax Receive
Security
Setting the Management on the Hard Disk
Security features (encryption key and certificate, password protection)
HDD Encryption Kit (Optional)
Service Tasks
Actions at Parts Replacement
Periodically Replaced Parts
Consumable Parts
Service Notes
Laser Exposure System
Construction
Specifications/Controls/Functions
Main Configuration Parts
Control System Configuration
Basic Sequence
Basic Sequence
Controls
Controlling the Laser Activation Timing
Controlling the Intensity of Laser Light
Controlling the Laser Scanner Motor
Controlling the Laser Shutter
Image Formation System
Basic Configuration
List of Image Formation Specifications
Major Components in image formation system
Image Formation Process
Basic Sequence
Initial rotation sequence
Sequence at printing
Last rotation sequence
Controls
Drum Unit
Developing Assembly
Toner Supply Area
Transfer Unit
Change in bias by service mode
Waste Toner Container
Service Tasks
Periodically Replaced Parts
Consumable Parts
Periodical Servicing
Fixing System
Overview
Features
Specifications
Major Components
Controls
Fixing Temperature Control (temperature control)
Standby Temperature Control
Print Temperature Control
Down Sequence Control
Change in fixing performance by service mode
Pre-fixing arch level control
Protection function
Service Tasks
Periodically Replaced Parts
Consumable Parts
Periodical Servicing
Pickup / Feed System
Overview
Specifications
Parts Configuration
Paper Path
Controls
Overview
Cassette Pickup Assembly
Multi-purpose Tray Pickup Assembly
Fixing/Registration Assembly
Delivery Assembly
Reverse/Duplex Assembly
Jam Detection
Work of Service
Periodically Replaced Parts
Consumables
Periodically Servicing
External Auxiliary System
Controls
Software counter
Fan
Power supply
Quick Startup
Energy Saving Function
Service Tasks
Periodically Replaced Parts
Consumable Parts
Periodical Servicing
MEAP
Preparation for Using SSO-H
Outline
Server authentication management
PC Environment of Administrator Users and General Users
Preparation for Using SMS
Preparation of PC for Accessing SMS
Settings on the Device Side
How to Check the Serial Number
Log in to SMS
Outline
When SMS Cannot Be Accessed
How to Deal with a Message “Certificate Error” That Appears at the Time of Access
Installing an MEAP Application
Outline
Procedure to install applications
Resource Information
MEAP Specifications
What is MEAP Specifications (MEAP Spec Version)?
MEAP Application Management
Outline
Starting, Stopping, or Uninstalling the MEAP Application
Managing the License File
Other License File Management Functions
Enhanced System Application Management
Outline
About Login Service
Default Authentication overview
SSO-H (Single Sign-On-H) overview
Local device authentication
Server authentication (Active Directory authentication)
Server Authentication (LDAP Authentication)
Server authentication and local device authentication
Steps to Change Login Services
Login Service Installation Procedure
Login Service Uninstallation Procedure
System Application Management
Password authentication
RLS Authentication
Setting the method to log in to SMS
Outline
Initial Display Languages of SMS
MEAP Application System Information
Outline
Checking the System Information
Display of System Information Details
Printing the System Information of a MEAP Application
Content of MEAP system information
MEAP Application Information
Outline
Procedure to Check MEAP Application Information
Check License
Outline
Procedure to Check the License File
Changing SMS Login Password
Outline
Procedure to Change the SMS Login Password
MEAP Application Setting Information Management and Log Management
Outline
Advantages Obtained When Using the Services
MEAP Application Setting Information Management
MEAP Application Log Management
Maintenance
Backup of the MEAP Application Area and Recovery of the Backup Data Using SST
Procedure for backing up the MEAP application area using SST
Procedures to Restore Backup Data
Formatting and Replacing the HDD
MEAP Safe Mode (level 2)
Collection of MEAP Console Logs
Using USB Devices
Integrated Authentication Function
Points to Note When Enabling the [Quick Startup Settings for Main Power] Setting
Remedy to Be Performed When the Device Has Become Unable to Be Logged in
Reference material
Option for exclusive individual measure
Embedded RDS
Product Overview
Overview
Features and benefits
Major Functions
Limitations
Service Mode Menu Transmission Function
Service cautions
E-RDS Setup
Confirmation and preparation in advance
Steps to E-RDS settings
Procedure for Service Call Completion
Steps to Service Browser settings
Initializing E-RDS settings
FAQ
Troubleshooting
Error code and strings
Updater
Functional Overview
Overview
System Configuration
List of Functions
Distribution Flow
Limitations and Cautions
Limitations
Cautions
Preparation
Overview of Preparation
Setting Sales Company’s HQ
Network Settings
Enabling UGW Link
Enabling [Update Firmware] Button of User Mode
Enabling [Install Application/Options] Button of User Mode
Enabling [Manual Update] Button of User Mode (Remote UI)
System Management Operations
Various Setting
Displaying Logs
Maintenance
Upgrading Updater
Formatting Hard Disk
How to Replace Controller Boards
How to Replace Devices
FAQ
FAQ on Installing Firmware
FAQ on Installing MEAP Application/System Option
FAQ on General Matters of Updater
DCM
DCM
Overview
Service mode setting values that can be backed up by DCM
Import/export by service mode (external)
Import/export by service mode (internal)

3. PERIODICAL SERVICE
List of periodically replacement parts, consumable parts and locations for cleaning
Periodically Replacement Parts
Consumable parts

4. DISASSEMBLY / ASSEMBLY
Preface
Outline
List of Parts
External View
Front Side
Rear Side
Internal View
List of Main Unit
Electrical Components
ADF Unit
Reader Unit
Printer Unit
List of Connectors
External Cover/Internal System
Location
Front Side
Rear Side
Internal View
Removing the Front Cover
Removing the Reader Controller Cover
Removing the Rear Cover
Removing the Right Front Cover
Removing the Right Rear Cover
Removing the Right Door Unit
Preparation
Procedure
Removing the Left Cover
Preparation
Procedure
Removing the Inner Rear Cover
Preparation
Procedure
Removing the Delivery Outer Cover
Procedure
Removing the Delivery Inner Cover
Preparation
Procedure
Removing the Right Inner Cover
Preparation
Procedure
Removing the Left Inner Cover
Preparation
Procedure
Removing the Support Column Cover
Preparation
Procedure
Removing the Reader Front Cover
Preparation
Procedure
Removing the Reader Rear Cover
Preparation
Procedure
Removing the Reader Bottom Cover
Preparation
Procedure
Removing the Control Panel Unit
Preparation
Procedure
Original Exposure/Feed System
Location
Removing the Copyboard Glass
Procedure
After Replacement
Removing the ADF Reading Glass
Procedure
After Replacement
Removing the ADF Unit
Procedure
After Replacement
Removing the Reader Unit
Preparation
Procedure
Removing the Reader Controller PCB
Preparation
Procedure
Removing the CIS Unit
Preparation
Procedure
After Replacement
Removing the ADF Upper Cover Unit
Procedure
Removing the ADF Separation Pad
Procedure
Removing the ADF Pickup Roller Unit
Preparation
Procedure
Removing the Original Pickup Tray
Procedure
Removing the ADF Pickup Unit
Preparation
Procedure
Main Controller System
Location
Removing the Main Controller PCB
Preparation before Replacement
Preparation
Procedure
After Replacement
Removing the HDD Unit
Preparation before Replacement
Preparation
Procedure
After Replacement
Laser Exposure System
Location
Removing the Laser Scanner Unit
Preparation
Procedure
After Replacement
Image Formation System
Location
Removing the Waste Toner Container
Procedure
Removing the Toner Cartridge
Procedure
Removing the Drum Unit
Preparation
Procedure
Removing the Developing Assembly
Preparation
Procedure
Removing the Transfer Roller
Procedure
Removing the Separation Static Eliminator
Procedure
Removing the Main Drive Unit
Preparation
Procedure
Removing the Hopper Unit
Preparation
Procedure
Fixing System
Location
Removing the Fixing Assembly
Procedure
Removing the Fixing Drive Unit
Preparation
Procedure
Pickup Feed System
Location
Removing the Cassette Feed Roller
Procedure
Removing the Cassette Separation Roller
Procedure
Removing the Cassette Pickup Roller
Procedure
Removing the Cassette Pickup Idler Gear
Preparation
Procedure
Removing the Cassette Pickup Unit
Preparation
Procedure
Removing the Multi-purpose Tray Pickup Roller
Procedure
Removing the Multi-purpose Tray Separation Pad
Preparation
Procedure
Removing the Delivery/Reverse Unit
Preparation
Procedure
External Auxiliary System
Location
Removing the DC Controller PCB
Preparation before Replacement
Preparation
Procedure
After Replacement
Removing the HVT PCB
Preparation
Procedure
Removing the Power Supply PCB
Preparation
Procedure

5. ADJUSTMENT
Overview
Adjustment when replacing parts
Image Position Adjustment
When Replacing the Parts
Original Exposure and Feed System (Reader)
Copyboard Glass
ADF Reading Glass
CIS Unit
Original Exposure and Feed System (ADF)
ADF Unit
Original Exposure and Feed System (Laser Scanner Unit)
Laser Scanner Unit
When Replacing the Parts (Controller System)
HDD
Main Controller PCB
DC Controller PCB
Image Position Adjustment
Leading Edge Margin Adjustment
Standard
Service Mode Adjustment Method
Trailing Edge Margin Adjustment
Standard
Service Mode Adjustment Method
Left Margin Adjustment
Standard
Service Mode Adjustment Method (1-sided)
Service Mode Adjustment Method (2-sided)
Leading Edge Non-image Width Adjustment
Standard
Service Mode Adjustment Method
Left Edge Non-image Width Adjustment
Standard
Service Mode Adjustment Method
Adjustment of the Image Position of the ADF

6. TROUBLESHOOTING
Initial Check
List of Initial Check Items
Test Print
Overview
Steps to Select a Test Print Type
How to View the Test Print
Grid (TYPE = 1)
17 gradations (TYPE = 2/3)
Solid white (TYPE = 4)
Halftone (TYPE = 5/6/11/12/13/14)
Solid black (TYPE = 7)
Horizontal line (TYPE = 8/9/10)
Troubleshooting Items
List of Troubleshooting Items
Image Failure
Toner soiling at the back side of paper
Soiling at the leading/trailing edge of paper
Poor transfer of the image, hollow character
Image smear/toner bleed/condensation
Large curl of paper
Paper jam in solid image when the leading edge margin is small (1 to 4mm)
Jam with thin paper (63g/m2 or lighter)
The toner bottle set lever cannot be operated or is hard to operate.
Version Upgrade
Overview
Overview of Version Upgrade
Download mode
Writing System Software
System Software Configuration
Note on download process
Version Upgrade via SST
Overview
Registering System Software
Connection
Downloading System Software (Assist mode)
Downloading System Software (in single mode)
Formatting HDD
Backup
Optional language support
Version Upgrade using USB Memory Storage Device
Relation between SST and USB memory storage device
Registering System Software
Connection
Upgrading System Software
Selecting System Software
Downloading/ Writing System Software (Automatic)
Formatting FLASH PCB or HDD
Backup/ Restore
Other menus
Controller Self Diagnosis
Controller Self Diagnosis
Introduction
Overview
Layout Drawing
Basic Flowchart
Prerequisite
Operation
Boot System Error Diagnosis
Controller System Error Diagnosis
Restrictions
Operation Check of the Main Controller LEDs
Location of LEDs
Preconditions
Check the lighting of the LED on the Main Controller
Debug Log
Scope of Application
Purpose
Overview
Function Overview
Storing System Information
Storage Method of System Information
Description of Log to be Collected
Operation to Save System Information
Collecting System Information
Collection Destination
Collection Method
Measures against Frequent Debug Log Collection
Collecting Debug Log (USB memory device)
Manual Saving by Holding Down the Counter + 1.2.3
DBG-LOG Screen
Function
LOG2USB
Function
LOG2SRVR
Function
LOG-TRIG
Function
HIT-STS
HIT-STS2
DEFAULT
Function
SYSLOG
LOG-DEL
An Example of Automatic Log Collection Setting
Uploading Data by SST
Preconditions:
Saving a Log of Key Operations
Overview
Usage Method

7. ERROR CODE
Overview
Outline
Outline
Location code
Pickup position code
Points to Note When Clearing MN-CON
Points to Note When Clearing HDD
Error Code
Error Code Details
E000 to E197
E202 to E355
E500 to E583
E602 to E996
Jam Code
Jam Type
Host machine
CASSETTE UNIT-AA1
ADF
Staple Finisher-R1
Alarm Code
Alarm Code Details

8. SERVICE MODE
Overview
Overview
Entering Service Mode
Service Mode Menu
Service mode item explanations
I/O information enhancement
Display of Error Code/Alarm Code description
COPIER> OPTION> BODY, Item Segmentation
Security features
Related service modes
Switching Screen (Level 1 < - > 2)
Language switch
Back-up of service mode
Service Label
COPIER
DISPLAY
VERSION
USER
ACC-STS
ANALOG
HV-STS
CCD
I/O
Main Body_DC Controller (DC-CON> P001 to P016)
ADF (FEEDER> P001)
Reader (R-CON> P001)
ADJUST
AE
ADJ-XY
CCD
LASER
DEVELOP
DENS
BLANK
PASCAL
HV-PRI
HV-TR
FEED-ADJ
MISC
FUNCTION
INSTALL
CCD
CLEANING
FIXING
PANEL
PART-CHK
CLEAR
MISC-R
MISC-P
SYSTEM
DBG-LOG
OPTION
FNC-SW
DSPLY-SW
IMG-FIX
IMG-TR
IMG-LSR
IMG-RDR
IMG-MCON
IMG-SPD
CLEANING
ENV-SET
FEED-SW
NETWORK
CUSTOM
USER
CST
ACC
INT-FACE
LCNS-TR
TEST
PG
NETWORK
COUNTER
TOTAL
PICK-UP
FEEDER
JAM
MISC
JOB
DRBL-1
DRBL-2
LF
FEEDER
ADJUST
FUNCTION
OPTION
SORTER
OPTION
BOARD
OPTION

9. INSTALLATION
How to check this Installation Procedure
When Using the parts included in the package
Symbols in the Illustration
Installation
Option Installation Sequence
Copy Card Reader-F1
Check Item of the Contents
Points to Note at Installation
Checking the Contents
Copy Card Reader-F1
Copy Card Reader Attachment-C2
Check Items when Turning OFF the Power
Installation Outline Drawing
Installation Procedure
Assembling the Card Reader
Removing the Covers
Installing the Card Reader Unit
Registering the Card IDs
IC Card Reader BOX-A1
Check Item of the Contents
Points to Note at Installation
Checking the Contents
Check Items when Turning OFF the Power
Installation Outline Drawing
Installation Procedure
Assembling the IC Card Reader Box
Removing the Covers
Installing the Card Reader Unit
Copy Control Interface Kit-A1
Checking the Contents
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedule
HDD Data Encryption Kit-C6
Points to Note when Unpacking HDD Data Encryption Kit
Checking the Contents
Points to Note Regarding Data Backup/Export
Making a Backup of the Data (reference only)
Procedure for Import/Export ALL of User Settings
Backup of MEAP Application
Stop of MEAP Applications, Disabling, Download of Disabled License Files and Uninstallation
User Authentication Information Registered by SSO-H (Single Sign-ON H)
Setting Before Turning OFF the Power
Check Items when Turning OFF the Main Power
Installation Outline Drawing
Installation Procedure
HDD Initialization Procedure
Checking the Security Version
Checking the Security Mark
Reporting to the System Administrator at the End of the Work
Execution of Auto Gradation Adjustment
PCL International Font Set-B1
Preparation
Checking the Contents
Installation Procedure
Register Andale Font using the SST
Register Andale Font in the USB memory device
Register Andale Font in the host machine
Operation check after making the settings
Confirmation of the application condition

APPENDIX
Service Tools
Special Tools
Oils and Solvents
General Timing Chart
Basic sequence at printing (A4 single-sided print (2 sheets), cassette)
Basic sequence at printing (A4 double-sided print (1 sheet), cassette)
General Circuit Diagram
General Circuit Diagram (1/10)
General Circuit Diagram (2/10)
General Circuit Diagram (3/10)
General Circuit Diagram (4/10)
General Circuit Diagram (5/10)
General Circuit Diagram (6/10)
General Circuit Diagram (7/10)
General Circuit Diagram (8/10)
General Circuit Diagram (9/10)
General Circuit Diagram (10/10)
List of User Mode
Environment Settings
Paper Settings
Display Settings
Timer/Energy Settings
Network
External Interface
Accessibility
Adjustment/Maintenance
Adjust Image Quality
Adjust Action
Maintenance
Function Settings
Common
Copy
Printer
Send
Receive/Forward
Store/Access Files
Secure Print
Web Access
Set Destination
Set Destination
Management Settings
User Management
Device Management
License/Other
Data Management
Backup Data
__________________________

Content for Parts List Manual:
ASSEMBLY LOCATION DIAGRAM
OPTION PARTS CATALOG LIST
ACCESSORIES
EXTERNAL COVERS, PANELS, ETC
INTERNAL COMPONENTS 1
INTERNAL COMPONENTS 2
INTERNAL COMPONENTS 3
MACHINE REAR PLATE 1
MACHINE REAR PLATE 2
RIGHT DOOR ASSEMBLY
CONTROL PANEL ASSEMBLY
MAIN DRIVE ASSEMBLY
FIXNG DRIVE ASS’Y
CASSETTE ASSEMBLY
PAPER PICK-UP ASSEMBLY
MULTI PAPER PICK-UP ASSEMBLY
PRE-REGISTRATION GUIDE ASS’Y
TRANSFER PAPER FEED ASSEMBLY
PAPER DELIVERY REVERSE ASS’Y
READER ASSEMBLY
LASER SCANNER UNIT
HOPPER ASSEMBLY
DEVELOPING UNIT
WASTE TONER BOX ASSEMBLY
FIXING ASSEMBLY
MAIN CONTROLLER PCB ASSEMBLY
ENGINE CONTROLLER PCB ASS’Y
HIGH VOLTAGE PCB ASSEMBLY
INTERNAL COMPONENTS (ADF)
PAPER PICK-UP COVER ASSEMBLY (ADF)
DOCUMENT TRAY ASSEMBLY (ADF)
DRIVE ASSEMBLY (ADF)
PAPER FEED ASSEMBLY (ADF)
FAX ASSEMBLY, 1 LINE (FAX model)
1 LINE PCB ASSEMBLY (FAX model)
MECHANICAL STANDARD PARTS (HOW TO USE)
MECHANICAL STANDARD PARTS (SCREWS)
MECHANICAL STANDARD PARTS (BOLTS)
MECHANICAL STANDARD PARTS (NUTS)
MECHANICAL STANDARD PARTS (RETAINING RINGS)