Konica Minolta MagiColor 5550 MagiColor 5570 Field Service Manual

Field Service Manual Konica Minolta MagiColor 5550 MagiColor 5570;
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MAGICOLOR 5550/5570 MAIN BODY
GENERAL
1. SYSTEM CONFIGURATION
2. PRODUCT SPECIFICATIONS
MAINTENANCE
3. PERIODICAL CHECK
3.1 MAINTENANCE ITEMS
3.1.1 PARTS TO BE REPLACED BY USERS (CRU)
3.1.2 PARTS TO BE REPLACED BY A SERVICE ENGINEER (FRU)
3.2 MAINTENANCE PARTS
3.2.1 REPLACEMENT PARTS
3.3 CONCEPT OF PARTS LIFE
3.4 MAINTENANCE PROCEDURE (PERIODICAL CHECK PARTS)
3.4.1 REPLACING THE TRAY 2 FEED ROLLER
3.4.2 REPLACING THE TRAY 1 FEED ROLLER
3.4.3 REPLACING THE OZONE FILTER
3.4.4 REPLACING THE TONER CARTRIDGE (C/M/Y/BK)
3.4.5 REPLACING THE PRINT UNIT (C,M,Y,K)
3.4.6 REPLACING THE WASTE TONER BOTTLE
3.4.7 REPLACING THE TRANSFER ROLLER
3.4.8 REPLACING THE TRANSFER BELT
3.4.9 REPLACING THE FUSING UNIT
4. SERVICE TOOL
4.1 CE TOOL LIST
4.2 CONSUMABLE PARTS
4.2.1 TONER CARTRIDGE
4.2.2 PRINT UNIT
4.2.3 WASTE TONER BOTTLE
5. FIRMWARE UPGRADE
5.1 FIRMWARE UPGRADING PROCEDURE
5.1.1 CHECKING THE CURRENT FIRMWARE VERSION
5.1.2 UPDATING METHOD
5.1.3 CHECKING THE VERSION AFTER THE FIRMWARE UPDATE
6. OTHER
6.1 DISASSEMBLY/ADJUSTMENT-PROHIBITED ITEMS
6.2 DISASSEMBLY/ASSEMBLY/CLEANING LIST (OTHER PARTS)
6.2.1 DISASSEMBLY/ASSEMBLY PARTS LIST
6.2.2 CLEANING PARTS LIST
6.3 DISASSEMBLY/ASSEMBLY PROCEDURE
6.3.1 FRONT DOOR
6.3.2 UPPER FRONT COVER
6.3.3 RIGHT FRONT COVER
6.3.4 LEFT COVER
6.3.5 REAR COVER
6.3.6 EXIT TRAY
6.3.7 REAR RIGHT COVER
6.3.8 TRAY 2
6.3.9 TRAY 1
6.3.10 OPERATION BOARD (OB)
6.3.11 HARD DISK KIT (OPTION)
6.3.12 PRINT CONTROL BOARD (PRCB)
6.3.13 MFP BOARD (MFPB)
6.3.14 DC POWER SUPPLY (DCPU)
6.3.15 HIGH VOLTAGE UNIT /1 (HV1)
6.3.16 HIGH VOLTAGE UNIT /2 (HV2)
6.3.17 TONER LEVEL SENSOR BOARD (TLSB)
6.3.18 PH UNIT
6.3.19 DRIVING UNIT
6.3.20 PRINT CONTROL BOARD FAN MOTOR (FM5)
6.3.21 BACKUP BATTERY
6.3.22 PWB BOX /1
6.3.23 PWB BOX /2
6.3.24 COLOR PC DRUM MOTOR (M2)
6.3.25 DEVELOPING MOTOR /K (M5)
6.3.26 TONER SUPPLY MOTOR /Y, M (M6)
6.3.27 TONER SUPPLY MOTOR /C, K (M7)
6.3.28 FUSING MOTOR (M4)
6.3.29 INTERMEDIATE TRANSPORT MOTOR (M3)
6.3.30 REGISTRATION ROLLER CLUTCH (CL2)
6.3.31 PRESSURE/RETRACTION CLUTCH /2 (CL5)
6.3.32 PRESSURE/RETRACTION CLUTCH /1 (CL4)
6.3.33 MEDIA FEED CLUTCH /1 (CL1)
6.3.34 MEDIA FEED CLUTCH /2 (CL3)
6.3.35 TEMPERATURE/ HUMIDITY SENSOR (TEM/HUMS)
6.3.36 IDC SENSOR BOARD /RE, IDC SENSOR BOARD /FR (IDCSB/R, IDCSB/L)
6.4 CLEANING PROCEDURE
6.4.1 TRAY 1 FEED ROLLER
6.4.2 TRAY 2 FEED ROLLER
6.4.3 LASER IRRADIATION SECTION
ADJUSTMENT/SETTING
7. HOW TO USE THE ADJUSTMENT SECTION
8. DESCRIPTION OF THE CONTROL PANEL
8.1 CONTROL PANEL DISPLAY
8.1.1 PARTS OF THE CONTROL PANEL DISPLAY
8.1.2 MESSAGE STRUCTURE
8.1.3 NORMAL MESSAGES
8.1.4 OPERATOR CALL MESSAGES
8.1.5 SERVICE CALL MESSAGES
8.1.6 HELP SCREEN
8.2 LIST OF CONTROL PANEL MESSAGES
8.2.1 NORMAL MESSAGES
8.2.2 OPERATOR CALL MESSAGES
8.2.3 SERVICE CALL MESSAGES
8.3 CANCELLING A PRINT JOB
9. MENU
9.1 LIST OF MENU FUNCTIONS
9.2 PROOF/PRINT MENU
9.3 PRINT MENU
9.3.1 CONFIGURATION PG
9.3.2 DEMO PAGE
9.3.3 STATISTICS PAGE
9.3.4 FONT LIST
9.3.5 MENU MAP
9.3.6 DIRECTORY LIST
9.4 PAPER MENU
9.4.1 PAPER SOURCE
9.4.2 DUPLEX
9.4.3 COPIES
9.4.4 COLLATE
9.4.5 FINISHING
9.4.6 JOB SEPARATION
9.4.7 IMAGE ROTATION
9.5 QUALITY MENU
9.5.1 COLOR MODE
9.5.2 BRIGHTNESS
9.5.3 HALFTONE
9.5.4 EDGE ENHANCEMENT
9.5.5 EDGE STRENGTH
9.5.6 ECONOMY PRINT
9.5.7 GLOSSY MODE
9.5.8 PCL SETTING
9.5.9 PS SETTING
9.5.10 CALIBRATION
9.5.11 COLOR SEPARATION
9.6 MEMORY DIRECT
9.6.1 LIST OF FILES
9.6.2 TYPE OF FILES
9.7 CAMERA DIRECT
9.7.1 PAPER SOURCE
9.7.2 LAYOUT
9.7.3 PAPER MARGIN
9.7.4 IMAGE QUALITY
9.8 INTERFACE MENU
9.8.1 JOB TIMEOUT
9.8.2 ETHERNET
9.8.3 MEMORY DIRECT
9.8.4 CAMERA DIRECT
9.9 SYS DEFAULT MENU
9.9.1 LANGUAGE
9.9.2 EMULATION
9.9.3 PAPER
9.9.4 GRAY SCALE PAGE
9.9.5 STARTUP OPTIONS
9.9.6 AUTO CONTINUE
9.9.7 HOLD JOB TIMEOUT
9.9.8 ENERGY SAVER
9.9.9 ENERGY SAVER TIME
9.9.10 MENU TIMEOUT
9.9.11 LCD CONTRAST
9.9.12 SECURITY
9.9.13 CLOCK
9.9.14 HDD FORMAT
9.9.15 CARD FORMAT
9.9.16 RESTORE DEFAULTS
9.9.17 ENABLE WARNING
9.10 MAINTENANCE MENU
9.10.1 HOW TO ENTER THE MAINTENANCE MENU
9.10.2 PRINT MENU
9.10.3 ALIGNMENT
9.10.4 SUPPLIES
10. ADJUSTMENT ITEM LIST
11. SERVICE MENU
11.1 HOW TO ENTER THE SERVICE MENU
11.2 SERVICE MENU FUNCTION TREE
11.3 SERVICE MENU
11.3.1 SERIAL NUMBER
11.3.2 FIRMWARE VERSION
11.3.3 ALIGNMENT
11.3.4 DIAGNOSIS MENU
11.4 SUPPLIES
11.4.1 REPLACE
11.5 RESTORE PASSWARD
11.6 SOFT SWITCH
12. OTHER FUNCTIONS
12.1 REWRITING SECURITY INFORMATION INTO THE HARD DISK KIT AND THE COMPACT FLASH
12.1.1 OUTLINE
12.1.2 PROCEDURE
TROUBLESHOOTING
13. JAM DISPLAY
13.1 MISFEED DISPLAY
13.2 MISFEED DISPLAY RESETTING PROCEDURE
13.3 SENSOR LAYOUT
13.4 SOLUTION
13.4.1 INITIAL CHECK ITEMS
13.4.2 MISFEED AT TRAY 2 MEDIA FEED SECTION
13.4.3 MISFEED AT TRAY1 MEDIA FEED SECTION
13.4.4 MISFEED AT TRANSFER SECTION
13.4.5 MISFEED AT FUSING/EXIT SECTION
13.4.6 MEDIA MISFEED IN CONTROL LOGIC
14. MALFUNCTION CODE
14.1 TROUBLE CODES (SERVICE CALL)
14.1.1 TROUBLE CODE LIST
14.2 RESETTING A MALFUNCTION
14.3 SOLUTION
14.3.1 0010: COLOR PC DRUM MOTOR MALFUNCTION
14.3.2 0017: INTERMEDIATE TRANSPORT MOTOR MALFUNCTION
14.3.3 0018: DEVELOPING MOTOR /K MALFUNCTION
14.3.4 001B: DEVELOPING MOTOR /Y,M,C MALFUNCTION
14.3.5 0046: FUSING FAN MOTOR MALFUNCTION
14.3.6 004C: OZONE VENTILATION FAN MOTOR MALFUNCTION
14.3.7 004E: DC POWER SUPPLY FAN MOTOR MALFUNCTION
14.3.8 0060: FUSING MOTOR MALFUNCTION
14.3.9 0094: 2ND IMAGE TRANSFER PRESSURE/RETRACTION FAILURE
14.3.10 0096: 1ST IMAGE TRANSFER PRESSURE/RETRACTION FAILURE
14.3.11 0300: POLYGON MOTOR MALFUNCTION
14.3.12 0310: LASER MALFUNCTION
14.3.13 0500: HEATING ROLLER WARM-UP FAILURE
14.3.14 0501: FUSING PRESSURE ROLLER WARM-UP FAILURE
14.3.15 0510: ABNORMALLY LOW HEATING ROLLER TEMPERATURE
14.3.16 0511: ABNORMALLY LOW FUSING PRESSURE ROLLER TEMPERATURE
14.3.17 0520: ABNORMALLY HIGH HEATING ROLLER TEMPERATURE
14.3.18 0521: ABNORMALLY HIGH FUSING PRESSURE ROLLER TEMPERATURE
14.3.19 0F52: TONER LEVEL SENSOR /Y MALFUNCTION
14.3.20 0F53: TONER LEVEL SENSOR /M MALFUNCTION
14.3.21 0F54: TONER LEVEL SENSOR /C MALFUNCTION
14.3.22 0F55: TONER LEVEL SENSOR /K MALFUNCTION
14.3.23 133B: FINISHER COMMUNICATION MALFUNCTION
14.3.24 13C0: MFP BOARD MALFUNCTION
14.3.25 13E2: FLASH ROM WRITE ERROR
14.3.26 13E3: FLASH ROM DEVICE FAULT
14.3.27 3FFB: FINISHER FLASH ROM ERROR
14.3.28 C002: RAM ERROR AT STARTUP (STANDARD MEMORY)
14.3.29 C003: RAM ERROR AT STARTUP (EXPANDED MEMORY)
14.3.30 C013: MAC ADDRESS ERROR AT STARTUP
14.3.31 C015: BOOT ROM ERROR AT STARTUP
14.3.32 C025: CONTROLLER ROM ERROR (CONFIGURATION INFORMATION ERROR)
14.3.33 C026: CONTROLLER ROM ERROR (ACCESS ERROR)
14.3.34 C027: CONTROLLER ROM ERROR (DATA ERROR)
14.3.35 C050: HDD ACCESS ERROR
14.3.36 C051: HDD FULL ERROR
14.3.37 C052: COMPACT FLASH ACCESS ERROR
14.3.38 C053: COMPACT FLASH FULL ERROR
14.3.39 C060: FIRMWARE UPDATE ERROR
14.3.40 C071: HARDWARE CONFIGURATION ERROR
14.3.41 FFFF: INTERFACE COMMUNICATION ERROR
15. POWER SUPPLY TROUBLES
15.1 MACHINE IS NOT ENERGIZED AT ALL (DCPU OPERATION CHECK)
15.2 CONTROL PANEL INDICATORS DO NOT LIGHT
15.3 FUSING HEATERS DO NOT OPERATE
16. IMAGE QUALITY PROBLEMS
16.1 SOLUTION
16.1.1 WHITE LINES IN FD, WHITE BANDS IN FD, COLORED LINES IN FD,
AND COLORED BANDS IN FD
16.1.2 WHITE LINES IN CD, WHITE BANDS IN CD, COLORED LINES IN CD,
AND COLORED BANDS IN CD
16.1.3 UNEVEN DENSITY IN FD
16.1.4 UNEVEN DENSITY IN CD
16.1.5 LOW IMAGE DENSITY
16.1.6 GRADATION REPRODUCTION FAILURE
16.1.7 FOGGY BACKGROUND
16.1.8 POOR COLOR REPRODUCTION
16.1.9 VOID AREAS, WHITE SPOTS
16.1.10 COLORED SPOTS
16.1.11 BLURRED IMAGE
16.1.12 BLANK COPY, BLACK COPY
16.1.13 INCORRECT COLOR IMAGE REGISTRATION
16.1.14 POOR FUSING PERFORMANCE, OFFSET
16.1.15 BRUSH EFFECT, BLURRED IMAGE
16.1.16 BACK MARKING
16.1.17 UNEVEN PITCH
16.1.18 NO PRINT CYCLES CAN BE RUN AS COMMANDED VIA THE NETWORK
APPENDIX
17. PARTS LAYOUT DRAWING
17.1 MAIN BODY
17.2 LOWER FEEDER UNIT (OPTION)
17.3 DUPLEX OPTION (OPTION)
17.4 STAPLE FINISHER (OPTION)
18. CONNECTOR LAYOUT DRAWING
19. TIMING CHART

LOWER FEEDER UNIT
GENERAL
1. PRODUCT SPECIFICATIONS
MAINTENANCE
2. PERIODIC CHECK
2.1 MAINTENANCE PROCEDURE (PERIODIC PARTS CHECK)
2.1.1 REPLACING THE FEED ROLLER
3. OTHER
3.1 DISASSEMBLY/ADJUSTMENT-PROHIBITED ITEMS
3.2 DISASSEMBLY/ASSEMBLY LIST (OTHER PARTS)
3.3 DISASSEMBLY/ASSEMBLY PROCEDURE
3.3.1 TRAY
3.3.2 PC CONTROL BOARD (PCCB)
3.3.3 MEDIA FEED CLUTCH (CL1)
3.3.4 TRANSPORT MOTOR (M1)
3.4 CLEANING PROCEDURE
3.4.1 FEED ROLLER
ADJUSTMENT/SETTING
4. HOW TO USE THE ADJUSTMENT SECTION
5. MECHANICAL ADJUSTMENT
5.1 REGISTRATION ADJUSTMENT
TROUBLESHOOTING
6. JAM DISPLAY
6.1 MISFEED DISPLAY
6.2 MISFEED DISPLAY RESETTING PROCEDURE
6.3 SENSOR LAYOUT
6.4 SOLUTION
6.4.1 INITIAL CHECK ITEMS
6.4.2 MISFEED AT THE TRAY 3/ TRAY 4 MEDIA FEED SECTION
6.4.3 MISFEED AT THE TRAY 3/ TRAY 4 VERTICAL TRANSPORT SECTION

DUPLEX OPTION
GENERAL
1. PRODUCT SPECIFICATIONS
MAINTENANCE
2. OTHER
2.1 DISASSEMBLY/ADJUSTMENT-PROHIBITED ITEMS
2.2 DISASSEMBLY/ASSEMBLY LIST (OTHER PARTS)
2.2.1 DISASSEMBLY/ASSEMBLY PARTS LIST
2.2.2 CLEANING PARTS LIST
2.3 DISASSEMBLY/ASSEMBLY PROCEDURE
2.3.1 DUPLEX OPTION
2.3.2 RIGHT COVER
2.3.3 AD CONTROL BOARD (ADCB)
2.3.4 TRANSPORT MOTOR (M1)
2.3.5 REVERSE MOTOR (M2)
2.4 CLEANING PROCEDURE
2.4.1 TRANSPORT ROLLER
TROUBLESHOOTING
3. JAM DISPLAY
3.1 MISFEED DISPLAY
3.2 MISFEED DISPLAY RESETTING PROCEDURE
3.3 SENSOR LAYOUT
3.4 SOLUTION
3.4.1 INITIAL CHECK ITEMS
3.4.2 MISFEED AT DUPLEX OPTION MEDIA TRANSPORT SECTION
3.4.3 MISFEED AT DUPLEX OPTION MEDIA FEED SECTION

STAPLE FINISHER
GENERAL
1. PRODUCT SPECIFICATIONS
MAINTENANCE
2. OTHER
2.1 DISASSEMBLY/ADJUSTMENT PROHIBITED ITEMS
2.2 DISASSEMBLY/ASSEMBLY LIST (OTHER PARTS)
2.2.1 DISASSEMBLY/ASSEMBLY PARTS LIST
2.3 DISASSEMBLY/ASSEMBLY PROCEDURE
2.3.1 FRONT COVER
2.3.2 REAR COVER
2.3.3 CARRY-IN ENTRANCE UPPER COVER
2.3.4 RIGHT METAL PLATE COVER
2.3.5 SUB TRAY
2.3.6 MAIN TRAY
2.3.7 STAPLING UNIT
2.3.8 RELAY UNIT
2.3.9 STAPLE FINISHER
2.3.10 FS CONTROL BOARD
2.3.11 TRAY UP/DOWN MOTOR ASSY
2.3.12 FAN MOTOR
2.3.13 TRANSPORT MOTOR
2.3.14 EXIT MOTOR
2.3.15 EXIT ROLLER UP/DOWN MOTOR
2.3.16 ENTRANCE SOLENOID
TROUBLESHOOTING
3. JAM DISPLAY
3.1 MISFEED DISPLAY
3.1.1 MISFEED DISPLAY RESETTING PROCEDURE
3.2 SENSOR LAYOUT
3.3 SOLUTION
3.3.1 INITIAL CHECK ITEMS
3.3.2 STAPLE MISFEED
3.3.3 HORIZONTAL TRANSPORT SECTION MISFEED
3.3.4 FINISHER TRANSPORT SECTION MISFEED
3.3.5 SUB TRAY SECTION MISFEED
3.3.6 MAIN TRAY SECTION MISFEED
4. ERROR CODES
4.1 TROUBLE CODE LIST (SERVICE CALL)
4.2 SOLUTION
4.2.1 0B30: ALIGNING PLATE DRIVE MALFUNCTION
4.2.2 0B47: MEDIA HOLDING DRIVE MALFUNCTION
4.2.3 0B48: EXIT ROLLER PRESSURE/RETRACTION MALFUNCTION
4.2.4 0B4A: ALIGNING BELT PRESSURE/RETRACTION MALFUNCTION
4.2.5 0B4C: MEDIA EJECTOR MOTOR MALFUNCTION
4.2.6 0BA0: TRAY UP/DOWN MOTOR ASCENT/DESCENT DRIVE MALFUNCTION
4.2.7 0BE1: FAN MOTOR MALFUNCTION
4.2.8 133B: COMMUNICATION MALFUNCTION
4.2.9 3FFB: FLASH ROM MALFUNCTION

Number of pages: 342.