Lexmark MX310dn/MX317dn/MX410de/MX417de/MX510de/MX511de/MX511dhe/MX517de/XM1140/XM1145 Service Manual and Parts List

Machine Type 7015-270, -47x, -6xx

Service Manual and Parts List Lexmark MX310dn/MX317dn/MX410de/MX417de/MX510de/MX511de/MX511dhe/MX517de/XM1140/XM1145;
This manual is in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your Lexmark.
You can print, zoom or read any diagram, picture or page from this Service Manual & Parts List. Every chapter on this manual is fully detailed and contain all theĀ  simulation codes, trouble codes, maintenance procedures, reset procedures, diagnose procedures of Lexmark MX310dn/MX317dn/MX410de/MX417de/MX510de/MX511de/MX511dhe/MX517de/XM1140/XM1145. You can find easily everything what do you need.
To see what contain, please read table of contents:

Product information
Edition notice

Notices, conventions, and safety information
Laser notice
Safety information
General caution statements

Change history
Change history

Media guidelines
Paper guidelines
Using recycled paper and other office papers
Using specialty media
Supported paper sizes, types, and weights
Data security notice
Tools required for service

Troubleshooting overview
Performing the initial troubleshooting check
Power-on Reset (POR) sequence
Using Safe Mode
Fixing print quality issues
Initial print quality check
Gray background or toner fog check
Blank pages check
Print is too dark check
Print is too light check
Paper curl check
Folded or wrinkled paper check
Solid black pages check
Repeating defects check
Skewed print check
Streaked vertical lines appear on prints check
Horizontal light bands check
Vertical light bands check
Vertical dark bands check
Vertical dark streaks with print missing check
White streaks and voided areas check
Fine lines are not printed correctly (specifically Chinese characters) check
Clipped pages or images check
Compressed images appear on prints check
Incorrect margins on prints check
Toner rubs off check
Toner specks appear on prints check
Paper jams
Avoiding jams
Understanding jam messages and locations
[x]-page jam, open front door. [20y.xx]
[x]-page jam, clear standard bin. [20y.xx]
[x]-page jam, open rear door. [20y.xx]
[x]-page jam, remove tray 1 to clear duplex. [23y.xx]
[x]-page jam, open tray [x]. [24y.xx]
[x]-page jam, open tray [x]. [24y.xx]
[x]-page jam, clear manual feeder. [25y.xx]
[x]-page jam, open automatic feeder top cover. [28y.xx]
200 paper jams
201 paper jams
202 paper jams
23y paper jams
241 paper jams
242-244 paper jams
25y paper jams
28y paper jams
29y paper jams
Understanding printer messages
Cartridge low [88.xy]
Cartridge nearly low [88.xy]
Cartridge very low, [x] estimated pages remain [88.xy]
Change [paper source] to [custom string] load [paper orientation]
Change [paper source] to [custom type name] load [orientation]
Change [paper source] to [paper size] load [orientation]
Change [paper source] to [paper type] [paper size] load [orientation]
Close flatbed cover and load originals if restarting job [2yy.xx]
Close door
Configuration change, some held jobs were not restored [57]
Complex page, some data may not have printed [39]
Defective flash detected [51]
Disk must be formatted for use in this device
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Fax partition inoperative. Contact system administrator
Fax server ‘To Format’ not set up. Contact system administrator
Fax Station Name not set up. Contact system administrator
Fax Station Number not set up. Contact system administrator
Imaging unit low [84.xy]
Imaging unit nearly low [84.xy]
Imaging unit very low, [x] estimated pages remain [84.xy]
Incorrect paper size, open [paper source] [34]
Insufficient memory, some Held Jobs were deleted [37]
Insufficient memory, some held jobs will not be restored [37]
Insufficient memory for Flash Memory Defragment operation [37]
Insufficient memory to collate job [37]
Insufficient memory to support Resource Save feature [35]
Load manual feeder with [custom string] [paper orientation]
Load manual feeder with [custom type name] [paper orientation]
Load manual feeder with [paper size] [paper orientation]
Load manual feeder with [paper type] [paper size] [paper orientation]
Load [paper source] with [custom string] [paper orientation]
Load [paper source] with [custom type name] [paper orientation]
Load [paper source] with [paper size] [paper orientation]
Load [paper source] with [paper type] [paper size] [paper orientation]
Maintenance kit low [80.xy]
Maintenance kit nearly low [80.xy]
Maintenance kit very low, [x] estimated pages remain [80.xy]
Memory full [38]
Memory full, cannot print faxes
Memory full, cannot send faxes
Network [x] software error [54]
No analog phone line connected to modem, fax is disabled
Non-Lexmark [supply type], see User’s Guide [33.xy]
Not enough free space in flash memory for resources [52]
Printer had to restart. Last job may be incomplete
Reinstall defective or unresponsive cartridge [31.xy]
Reinstall missing or unresponsive cartridge [31.xy]
Remove paper from standard output bin
Replace all originals if restarting job
Replace cartridge, 0 estimated pages remain [88.xy]
Replace cartridge, printer region mismatch [42.xy]
Replace defective imaging unit [31.xy]
Replace jammed originals if restarting job
Replace imaging unit, 0 estimated pages remain [84.xy]
Replace maintenance kit, 0 estimated pages remain [80.xy]
Reinstall missing or unresponsive imaging unit [31.xy]
Replace unsupported cartridge [32.xy]
Replace unsupported imaging unit [32.xy]
Restore held jobs?
Scanner automatic feeder cover open
Scanner disabled by admin [840.01]
Scanner disabled. Contact system administrator if problem persists. [840.02]
Scanner jam, remove all originals from the scanner [2yy.xx]
Scanner jam, remove jammed originals from the scanner [2yy.xx]
Serial option [x] error [54]
SMTP server not set up. Contact system administrator
Some held jobs were not restored
Standard network software error [54]
Standard USB port disabled [56]
Supply needed to complete job
Too many flash options installed [58]
Too many trays attached [58]
Unformatted flash detected [53]
Weblink server not set up. Contact system administrator
User attendance messages
User attendance messages (0-99.99)
Unresponsive toner cartridge service check
Unsupported toner cartridge service check
Printer/cartridge mismatch service check
Unsupported imaging unit service check
Imaging unit smart chip contact service check
Toner smart chip compatibility service check
Imaging chip compatibility service check
Media size mismatch service check
Supplies mismatch service check
Flash full service check
Maintenance kit service check
Insufficient memory service check
Imaging unit low service check
Toner cartridge low service check
Printer hardware errors
111 errors
121 errors
126 errors
132 errors
133 errors
140 errors
146 errors
155 errors
171 errors
Procedure before starting the 9yy service checks
900 errors
912 errors
94y errors
950-958 errors
959 errors
96y errors
97y errors
98y errors
99y errors
ADF/Scanner hardware errors
8yy error messages
Scanner disabled error service check
Scanner carriage failure service check
ADF service check
Scanner configuration error service check
Scan/fax/copy symptoms
Black or blank page copy service check
CCD service check
Flatbed motor service check
Flatbed home position service check
ADF rattling noise service check
Flatbed legal scan service check
ADF streak service check
ADF feed errors service check
ADF duplex failure service check
Modem/fax card service check
Blank spaces on incoming fax service check
Stretched words on incoming fax service check
Fax reception service check
Fax transmission service check
Fax error log codes
Escalating a fax issue to second-level support
Input option hardware errors
321-344 errors
Other symptoms
Base printer symptoms
Dead machine service check
Controller board service check
Control panel service check
Control panel button service check
USB print service check
Front door not closed service check
Network service check

Understanding the control panel and menus
Using the printer control panel
Understanding the colors of the Sleep button and indicator lights
Understanding the home screen
Using the touch-screen buttons
Menus list
Diagnostics menu
Entering the Diagnostics menu
Scanner calibration
Print Quality Pages
Scanner tests
Exit Diags
Configuration menu
Entering the Configuration menu
Reset ADF Maintenance Kit Counter
Maintenance Counter Value
Reset Maintenance Counter
Print Quality Pages
Panel Menus
PPDS Emulation
Download Emuls
Safe Mode
Factory Defaults
Energy Conserve
Fax low power support
Min copy memory
Num pad job assist
Format fax storage
ADF edge erase
Flatbed edge erase
Scanner manual registration
Disable scanner
Paper Prompts
Envelope Prompts
Action for Prompts
Jobs on Disk
Disk Encryption
Wipe All Settings
Font Density
Font Sharpening
Reduced Curl
Require Standby
A5 Loading
UI Automation
LES Applications
Key Repeat Initial Delay
Key Repeat Rate
Clear Supply Usage History
Clear Custom Status
USB Speed
Automatically Display Error Screens
Restore factory defaults
Entering Invalid engine mode
Entering Recovery mode
Accessing the Network SE menu
Service Engineer menu
Accessing the service engineer (SE) menu
Service engineer (SE) menu
Fax service engineer (SE) menu

Removal precautions
Data security notice
Handling ESD-sensitive parts
Controller board/control panel replacement
Restoring the printer configuration after replacing the controller board
Restoring solutions, licenses, and configuration settings
Updating the printer firmware
Backing up eSF solutions and settings
Ribbon cable connectors
Zero Insertion Force (ZIF) connectors
Horizontal top contact connector
Horizontal bottom contact connector
Vertical mount contact connector
Horizontal sliding contact connector
Low Insertion Force (LIF) connector
Printhead assembly adjustments
Removal procedures
Left side removals
Left cover removal
Main drive gearbox removal
MPF solenoid removal
MPF gearbox removal
Reverse solenoid removal
ACM clutch removal (MX310, MX410)
Cartridge gearbox removal
Duplex gear assembly removal
Right side removals
Right cover removal
Memory access door removal
Tray present sensor removal
Cooling fan removal
Controller board removal
Controller board shield removal
Upper shield removal
Toner cartridge smart chip contact removal
Modem removal
Front removals
Left front mount removal
Right front mount removal
Transfer roll removal
Cartridge plunger removal
Name plate cover removal
Front bin cover removal
Control panel assembly removal
UICC removal
UICC (MX310) removal
UICC shield removal
USB cable bracket removal
Speaker removal
Control panel cover removal
Display removal (MX410, MX51x)
Display (MX310) removal
Light tube removal
Keypad assembly removal
MPF tray removal
MPF pick roller cover removal
MPF pick roller removal
Bail removal
Jam access cover removal
Front access cover removal
Front door sensor removal
Front input guide removal
Separator pad removal
Bottom removals
Power supply removal
Power supply shield removal
Duplex removal
Duplex sensor and input sensor removal
Duplex sensor and input sensor (MX310, MX410) removal
Index sensor removal
Media present sensor removal
Toner density sensor removal
Trailing edge sensor removal
Trailing edge sensor (MX310, MX410) removal
Media present sensor flag removal
ACM assembly removal
ACM assembly (MX310, MX410) removal
Pick/lift motor gearbox removal
Tray guide removal
Rear side removals
Dust cover removal
Rear exit door removal
Rear cover removal
Bin full sensor removal
Redrive assembly removal
Redrive shaft removal
Fuser removal
Top side removals
Top cover assembly removal
Bin extender removal
Laser scanning unit (LSU) removal
ADF/scanner removals
ADF separator pad removal
ADF separator roll removal
Flatbed cushion removal
Scanner front cover removal
Scanner rear cover removal
ADF input tray removal
ADF unit removal
Scanner assembly removal
ADF top cover assembly removal
ADF cable removal
USB cable removal
USB wireless cable removal
ADF hinge removal
Flatbed assembly removal
Control panel ribbon cable removal
Speaker cable removal
Cave light cable removal
Restraint pad removal
250/550-sheet option tray removals
Pick roller removal
Separator roll assembly removal
ACM assembly removal

Exterior locations
Front view
Rear view
Controller board
Power supply

Inspection guide
Scheduled maintenance
Maintenance kits
Resetting the maintenance counter
Lubrication specification
Cleaning the printer
Cleaning the printer
Cleaning the scanner glass
Cleaning the printhead lenses

Assembly 1: Covers
Assembly 2: Imaging
Assembly 3: Control panel (MX41x, MX51x, XM1140, and XM1145)
Assembly 4: Control panel (MX31x)
Assembly 5: Electronics 1 (MX31x, MX41x, and XM1140)
Assembly 6: Electronics 1 (MX51x and XM1145)
Assembly 7: Electronics 2 (MX31x, MX41x, and XM1140)
Assembly 8: Electronics 2 (MX51x and XM1145)
Assembly 9: Frame (MX31x, MX41x, and XM1140)
Assembly 10: Frame (MX51x and XM1145)
Assembly 11: Option trays
Assembly 12: Maintenance kits
Assembly 13: Power cords
Assembly 14: Miscellaneous

Electrical specifications
Operating clearances
Operating environment
Scanner specifications
Fax specifications
Enabling the security reset jumper

Available internal options
Media handling options

POR sequence
Printer control
Paper path information
Input tray
Multipurpose feeder (MPF)
Simplex printing
Duplex printing
Media handling components
Main drive gearbox
Autocompensator mechanism (ACM)
Key components
Other key components
Electrophotographic process (EP process)
ADF theory
ADF theory of operation


Part number index
Part name index.