Konica Minolta Bizhub C35 Field Service Manual

Field Service Manual Konica Minolta Bizhub C35;
This manual is in the PDF format and have detailed Diagrams, pictures and full procedures to diagnose and repair your Konica Minolta Bizhub.
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To see what contain, please read table of contents:
BIZHUB C35 MAIN BODY
OUTLINE
1. SYSTEM CONFIGURATION
2. PRODUCT SPECIFICATIONS
2.1 TYPE
2.2 FUNCTIONS
2.3 MEDIA
2.4 MAINTENANCE
2.5 MACHINE SPECIFICATIONS
2.6 OPERATING ENVIRONMENT
2.7 PRINT FUNCTIONS
2.8 SCAN FUNCTIONS
2.9 FAX FUNCTIONS
MAINTENANCE
3. PERIODICAL MAINTENANCE ITEM
3.1 PERIODICAL REPLACEMENT PARTS LIST (CRU)
3.2 PERIODICAL REPLACEMENT PARTS LIST (FRU)
3.2.1 MAIN BODY
3.2.2 OPTION
3.3 CONCEPT OF PARTS LIFE
4. PERIODICAL MAINTENANCE PROCEDURE
4.1 PROCESSING SECTION
4.1.1 REPLACING THE TONER CARTRIDGE (C, M, Y, K)
4.1.2 REPLACING THE IMAGING UNIT (C, M, Y, K)
4.2 TRANSFER SECTION
4.2.1 REPLACING THE WASTE TONER BOTTLE
4.2.2 REPLACING THE TRANSFER ROLLER UNIT
4.2.3 REPLACING THE TRANSFER BELT UNIT
4.3 FUSING SECTION
4.3.1 REPLACING THE FUSER UNIT
4.4 FEED SECTION
4.4.1 REPLACING THE TRAY1 FEED ROLLER
4.4.2 REPLACING THE TRAY2 FEED ROLLER
5. SERVICE TOOL
5.1 SERVICE MATERIAL LIST
5.2 CE TOOL LIST
6. FIRMWARE REWRITING
6.1 CHECKING THE CURRENT FIRMWARE VERSION
6.2 FIRMWARE UPGRADING PROCEDURE BY USB MEMORY DEVICE
6.2.1 PREPARATIONS FOR FIRMWARE UPGRADING
6.3 FIRMWARE UPGRADING PROCEDURE BY UPDATER
6.3.1 UPDATING METHOD
6.3.2 CHECKING THE VERSION AFTER THE FIRMWARE UPDATE
7. OTHER MAINTENANCE ITEM
7.1 ITEMS NOT ALLOWED TO BE DISASSEMBLED AND ADJUSTED
7.2 DISASSEMBLY/REASSEMBLY PARTS LIST
7.3 CLEANING PARTS LIST
7.4 DISASSEMBLY/REASSEMBLY PROCEDURE
7.4.1 FRONT DOOR
7.4.2 REAR COVER
7.4.3 LEFT COVER
7.4.4 REAR RIGHT COVER
7.4.5 OPERATION PANEL
7.4.6 ADF
7.4.7 ADF FEED ROLLER UNIT
7.4.8 ADF SEPARATION PAD
7.4.9 SCANNER UNIT
7.4.10 TRAY1
7.4.11 TRAY2
7.4.12 HARD DISK (HDD)
7.4.13 FAX BOARD (FAXB)
7.4.14 MFP BOARD (MFPB)
7.4.15 PRINTER CONTROL BOARD (PRCB)
7.4.16 DC POWER SUPPLY (DCPU)
7.4.17 HIGH VOLTAGE UNIT (HV1)
7.4.18 PH UNIT
7.4.19 BACKUP BATTERY
7.4.20 DEVELOPING MOTOR (M1)
7.4.21 MAIN MOTOR (M2)
7.4.22 COLOR PC DRUM MOTOR (M4)
7.4.23 DC POWER SUPPLY FAN MOTOR (FM10)
7.4.24 COOLING FAN MOTOR (FM11)
7.4.25 MFP BOARD COOLING FAN MOTOR (FM12)
7.4.26 TRAY2 MEDIA FEED CLUTCH (CL1) / TRAY1 MEDIA FEED CLUTCH (CL2)
7.4.27 REGISTRATION CLUTCH (CL3)
7.4.28 TONER SUPPLY CLUTCH/Y (CL4) / TONER SUPPLY CLUTCH/M (CL5)
TONER SUPPLY CLUTCH/C (CL6) / TONER SUPPLY CLUTCH/K (CL7)75
7.4.29 LOOP DETECTION CLUTCH (CL8)
7.4.30 SWITCHBACK ROLLER FEED CLUTCH (CL11) / SWITCHBACK ROLLER REVERSE CLUTCH
(CL12)81
7.4.31 DUPLEX CONVEYANCE ROLLER CLUTCH (CL13)
7.4.32 2ND TRANSFER RELEASE SOLENOID (SD2)
7.4.33 TEMPERATURE/ HUMIDITY SENSOR (TEM/HUMS)
7.4.34 IDC SENSOR (IDC)
7.4.35 SPEAKER (SP1)
7.5 CLEANING PROCEDURE
7.5.1 TRAY1 FEED ROLLER
7.5.2 TRAY2 FEED ROLLER
7.5.3 ADF FEED ROLLER
7.5.4 LASER IRRADIATION SECTION
ADJUSTMENT/SETTING
8. HOW TO USE THE ADJUSTMENT/SETTING
SECTION95
9. UTILITY
9.1 LIST OF UTILITY MODE
9.2 STARTING/EXITING
9.2.1 STARTING PROCEDURE
9.2.2 EXITING PROCEDURE
9.3 STATISTICS PAGE
9.3.1 SAMPLE OF STATISTICS PAGE
9.4 RESTORE DEFAULTS
10. SERVICE MODE
10.1 LIST OF SERVICE MODE
10.2 STARTING/EXITING
10.2.1 STARTING PROCEDURE
10.3 SERIAL NUMBER
10.4 FIRMWARE VERSION
10.5 PRINTER ADJUSTMENT
10.5.1 LEADING EDGE ADJUSTMENT
10.5.2 SIDE EDGE ADJUSTMENT
10.5.3 LEFT ADJ DUPLEX
10.5.4 2ND IMAGE TRANSFER-SIMPLEX PASS
10.5.5 2ND IMAGE TRANSFER-MANUAL DUPLEX
10.5.6 THICK PAPER IMAGE DENSITY
10.5.7 MONOCHROME DENSITY ADJ
10.5.8 IMAGE ADJ PARAM
10.5.9 FUSER TEMP CONTROL
10.5.10 FUSER CONTROL
10.5.11 AIDC MODE
10.5.12 THICK MODE
10.5.13 FINE LINE ADJ
10.5.14 GRAYSCACLE PAGE
10.6 MAIN SCAN ADJUST
10.6.1 MAIN SCAN PAGE
10.6.2 SCAN ADJUST VALUE
10.7 SERVICE FAX SETTINGS
10.7.1 RESTRICT FAX TX
10.7.2 RESTRICT FAX RX
10.7.3 RESTRICT PC-FAX TX
10.7.4 TX SPEED
10.7.5 RX SPEED
10.7.6 ECM RX OFF
10.7.7 REDIAL V34 DIS
10.7.8 RX V34 OFF
10.7.9 V17 MOD. PERMIT
10.7.10 RETRY START PG
10.7.11 DT DETECT
10.7.12 BT DETECT
10.7.13 CABLE EQUALIZE
10.7.14 ECHO MEASURE
10.7.15 CFR TO PHASE C
10.7.16 TX LEVEL
10.7.17 CONNECT. TIMEOUT
10.7.18 CED LEVEL
10.7.19 ERTN
10.7.20 V34 SYMBOL RATE
10.7.21 DATA FORMAT
10.7.22 V34 TRAN.PT
10.7.23 FAX TARGET
10.7.24 FAX FACTORY DEFAULT
10.7.25 FAX IMAGE INITIALIZED
10.7.26 FAX MAINT
10.7.27 DTMF TEST
10.7.28 MODEM TEST
10.7.29 FAX DIAGNOSTICS CODE
10.7.30 DATA DMP. LIST
10.7.31 FAX EVENTLOG
10.7.32 RESTRICT INTERNET FAX TX
10.7.33 RESTRICT INTERNET FAX RX
10.8 SCANNER ADJUSTMENT
10.8.1 FB LEADING EDGE
10.8.2 FB SIDE EDGE
10.8.3 ADF(F) LEADING EDGE
10.8.4 ADF(F) SIDE EDGE
10.8.5 ADF(B) LEADING EDGE
10.8.6 ADF(B) SIDE EDGE
10.8.7 FB CD MULTIPLIER
10.8.8 FB FD MULTIPLIER
10.8.9 ADF(F) CD MULTIPLIER
10.8.10 ADF(F) FD MULTIPLIER
10.8.11 ADF(B) CD MULTIPLIER
10.8.12 ADF(B) FD MULTIPLIER
10.8.13 TILT(F)
10.8.14 TILT(B)
10.9 PRINT MENU
10.9.1 MGMT. LIST
10.9.2 EVENT LOG
10.9.3 ADJUST INFORMATION
10.9.4 ELEMENT PAGE
10.9.5 HALFTONE 64
10.9.6 HALFTONE 128
10.9.7 HALFTONE 256
10.9.8 GRADATION
10.9.9 SCANNER ADJUSTMENT
10.9.10 SCAN EVENT LOG
10.10 SUPPLIES
10.10.1 CONSUMABLE REPLACE-TRANSFER BELT UNIT
10.10.2 CONSUMABLE REPLACE-TRANSFER ROLLER UNIT
10.10.3 CONSUMABLE REPLACE-FUSING UNIT
10.11 BK CLEAR
10.12 FIRMWARE UPDATE
10.12.1 DETAILS
10.12.2 EXECUTE
10.13 CS REMOTE CARE
10.13.1 OUTLINES
10.13.2 SETTING UP THE CS REMOTE CARE
10.13.3 SERVICE ENGR ID
10.13.4 SUBSCRIBE
10.13.5 MAINTENANCE START
10.13.6 MAINTENANCE END
10.13.7 MANUAL TRANS
10.13.8 BASIC SETTINGS
10.13.9 WEBDAV SETTINGS
10.13.10 CSRC CLOCK
10.13.11 CSRC SETTINGS
10.13.12 RAM CLEAR
10.13.13 CS REMOTE CARE OPERATION UNDER ENHANCED SECURITY MODE
10.14 CLEAR ADMIN PASSWORD
10.15 CE PASSWORD
10.16 SOFT SWITCH
10.17 ENGINE DIPSW
10.18 FUNCTION
10.18.1 PRINT-TEST PRINT A4/TEST PRINT LETTER
10.18.2 COMP. CHECK
10.18.3 SENSOR CHECK/SCANNER SENSOR CHECK
10.19 TONER OUT MODE
10.20 IU YIELD SETTINGS
10.21 ENABLE WARNING
10.21.1 TONER LOW
10.21.2 IMAGING UNIT LOW
10.21.3 WASTE TONER BOX NEAR FULL
10.22 INSTALLATION DATE
10.23 LOADABLE DRIVER INFORMATION
10.24 LOADABLE DRIVER DOWNLOAD
11. BILLING SETTING
11.1 LIST OF BILLING SETTING
11.2 STARTING/EXITING
11.2.1 STARTING PROCEDURE
11.3 COUNT SETTING
11.3.1 COUNT MODE
11.3.2 LARGE PAPER SIZE MODE
11.4 RESTRICTION CODE SETTINGS
12. FAX PROTOCOLS
12.1 G3 ECM (G3 ERROR CORRECTION MODE)
12.2 LINE CONTROL
12.2.1 PROCEDURE OF G3 MODE COMMUNICATION
12.3 TABLE OF REFERENCE CODE
12.4 HOW TO ANALYZE THE T30 PROTOCOL MONITOR
TROUBLESHOOTING
13. JAM DISPLAY
13.1 LIST OF JAM DISPLAY
13.1.1 JAM DISPLAY RESETTING PROCEDURE
13.2 SENSOR LAYOUT
13.3 SOLUTION
13.3.1 INITIAL CHECK ITEMS
13.3.2 MISFEED AT FUSING/PAPER EXIT SECTION
13.3.3 MISFEED AT TRANSFER SECTION
13.3.4 MISFEED AT TRAY1 PAPER FEED SECTION
13.3.5 MISFEED AT TRAY 2 PAPER FEED SECTION
13.3.6 MISFEED AT TRAY 3/TRAY 4 PAPER FEED SECTION
13.3.7 MISFEED AT TRAY 3/TRAY 4 VERTICAL CONVEYANCE SECTION
13.3.8 MISFEED AT DUPLEX PAPER TRANSPORT SECTION
13.3.9 MISFEED AT DUPLEX PAPER FEED SECTION
13.3.10 MISFEED AT ADF SECTION
13.3.11 CONTROLLER JAM
14. PROCESS CAUTION INFROMATION
14.1 DISPLAY PROCEDURE
14.2 LIST
14.3 SOLUTION
14.3.1 TEMPERATURE/ HUMIDITY SENSOR FAILURE
14.3.2 IDC SENSOR FAILURE
14.3.3 COLOR REGIST TEST PATTERN FAILURE
14.3.4 COLOR REGIST ADJUST FAILURE
15. MALFUNCTION CODE
15.1 TROUBLE CODE (SERVICE CALL)
15.2 LIST
15.3 TROUBLE RESETTING PROCEDURE
15.4 SOLUTION
15.4.1 0010: COLOR PC DRUM MOTOR MALFUNCTION
15.4.2 0017: MAIN MOTOR MALFUNCTION
15.4.3 0018: DEVELOPING MOTOR MALFUNCTION
15.4.4 0045: MFP BOARD COOLING FAN MOTOR MALFUNCTION
15.4.5 004A: COOLING FAN MOTOR MALFUNCTION
15.4.6 004E: DC POWER SUPPLY FAN MOTOR MALFUNCTION
15.4.7 0062: TRAY 3 MEDIA FEED MOTOR MALFUNCTION
15.4.8 0063: TRAY 4 MEDIA FEED MOTOR MALFUNCTION
15.4.9 0094: 2ND IMAGE TRANSFER PRESSURE/RETRACTION FAILURE
15.4.10 0096: 1ST IMAGE TRANSFER PRESSURE/RETRACTION FAILURE
15.4.11 0300: POLYGON MOTOR MALFUNCTION
15.4.12 0310: LASER MALFUNCTION
15.4.13 0500: HEATING ROLLER WARM-UP FAILURE
15.4.14 0502: THERMISTOR OPEN-CIRCUIT FAILURE
15.4.15 0503: THERMISTOR RESISTANCE FAILURE
15.4.16 0510: ABNORMALLY LOW HEATING ROLLER TEMPERATURE
15.4.17 0520: ABNORMALLY HIGH HEATING ROLLER TEMPERATURE
15.4.18 0F52: TONER LEVEL SENSOR/Y MALFUNCTION
15.4.19 0F53: TONER LEVEL SENSOR/M MALFUNCTION
15.4.20 0F54: TONER LEVEL SENSOR/C MALFUNCTION
15.4.21 0F55: TONER LEVEL SENSOR/K MALFUNCTION
15.4.22 13DD: BACKUP DATA ERROR
15.4.23 13E2: ENGINE FLASH ROM WRITE ERROR
15.4.24 13E3: ENGINE FLASH ROM DEVICE FAULT
15.4.25 13F0: ENGINE CONTROL FAILURE
15.4.26 6751: GAIN ADJUSTMENT ERROR
15.4.27 6790: OFFSET ADJUSTMENT ERROR
15.4.28 6792: WHITE REFERENCE PLATE SEARCH ERROR
15.4.29 6793: SCANNER COMMUNICATION ERROR
15.4.30 9401: LAMP ILLUMINATION CHECK ERROR
15.4.31 6791: REGISTER SETTING ERROR
15.4.32 B116: COMMUNICATION ERROR WITH THE FAX BOARD
15.4.33 C023: FLASH ROM ERROR
15.4.34 C026: CONTROLLER ROM ERROR (ACCESS ERROR)
15.4.35 C027: CONTROLLER ROM ERROR (DATA ERROR)
15.4.36 C050: HDD ACCESS ERROR
15.4.37 C051: HDD FULL ERROR
15.4.38 C060: FIRMWARE UPDATE ERROR
15.4.39 C072: COUNTER NOT INSTALLED
15.4.40 C080: MEMORY ERROR
15.4.41 C900: SUCCESSFUL COMPLETION OF COUNTER BACKUP
15.4.42 C907: ABNORMAL END OF COUNTER BACKUP
15.4.43 FFFF: INTERFACE COMMUNICATION ERROR
16. POWER SUPPLY TROUBLE
16.1 MACHINE IS NOT ENERGIZED AT ALL (DCPU OPERATION CHECK)
16.2 CONTROL PANEL INDICATORS DO NOT LIGHT
16.3 FUSING HEATERS DO NOT OPERATE
17. IMAGE QUALITY PROBLEM
17.1 HOW TO IDENTIFY PROBLEMATIC PART
17.1.1 INITIAL CHECK ITEMS
17.2 SOLUTION
17.2.1 SCANNER SYSTEM: WHITE LINES, WHITE BANDS, COLORED LINES AND COLORED BANDS IN
SUB SCAN DIRECTION228
17.2.2 SCANNER SYSTEM: WHITE LINES, WHITE BANDS, COLORED LINES AND COLORED BANDS IN
MAIN SCAN DIRECTION229
17.2.3 SCANNER SYSTEM: COLOR SPOTS
17.2.4 SCANNER SYSTEM: FOG
17.2.5 SCANNER SYSTEM: BLURRED IMAGE, BLOTCHY IMAGE
17.2.6 SCANNER SYSTEM: INCORRECT COLOR IMAGE REGISTRATION, SYNC SHIFT (LINES IN MAIN
SCAN DIRECTION)233
17.2.7 SCANNER SYSTEM: MOIRE
17.2.8 SCANNER SYSTEM: SKEWED IMAGE
17.2.9 SCANNER SYSTEM: DISTORTED IMAGE
17.2.10 SCANNER SYSTEM: LOW IMAGE DENSITY, ROUGH IMAGE
17.2.11 SCANNER SYSTEM: BLANK COPY, BLACK COPY
17.2.12 PRINTER MONOCOLOR: WHITE LINES, WHITE BANDS, COLORED LINES AND COLORED BANDS
IN SUB SCAN DIRECTION239
17.2.13 PRINTER MONOCOLOR: WHITE LINES, WHITE BANDS, COLORED LINES AND COLORED BANDS
IN MAIN SCAN DIRECTION240
17.2.14 PRINTER MONOCOLOR: UNEVEN DENSITY IN SUB SCAN DIRECTION
17.2.15 PRINTER MONOCOLOR: UNEVEN DENSITY IN MAIN SCAN DIRECTION
17.2.16 PRINTER MONOCOLOR: LOW IMAGE DENSITY
17.2.17 PRINTER MONOCOLOR: GRADATION REPRODUCTION FAILURE
17.2.18 PRINTER MONOCOLOR: FOGGY BACKGROUND
17.2.19 PRINTER MONOCOLOR: VOID AREAS, WHITE SPOTS
17.2.20 PRINTER MONOCOLOR: COLORED SPOTS
17.2.21 PRINTER MONOCOLOR: BLURRED IMAGE
17.2.22 PRINTER MONOCOLOR: BLANK COPY, BLACK COPY
17.2.23 PRINTER MONOCOLOR: UNEVEN IMAGE
17.2.24 PRINTER 4-COLOR: WHITE LINES, WHITE BANDS, COLORED LINES AND COLORED BANDS IN
SUB SCAN DIRECTION251
17.2.25 PRINTER 4-COLOR: WHITE LINES, WHITE BANDS, COLORED LINES AND COLORED BANDS IN
MAIN SCAN DIRECTION252
17.2.26 PRINTER 4-COLOR: UNEVEN DENSITY IN SUB SCAN DIRECTION
17.2.27 PRINTER 4-COLOR: UNEVEN DENSITY IN MAIN SCAN DIRECTION
17.2.28 PRINTER 4-COLOR: LOW IMAGE DENSITY
17.2.29 PRINTER 4-COLOR: POOR COLOR REPRODUCTION
17.2.30 PRINTER 4-COLOR: INCORRECT COLOR IMAGE REGISTRATION
17.2.31 PRINTER 4-COLOR: VOID AREAS, WHITE SPOTS
17.2.32 PRINTER 4-COLOR: COLORED SPOTS
17.2.33 PRINTER 4-COLOR: POOR FUSING PERFORMANCE, OFFSET
17.2.34 PRINTER 4-COLOR: BRUSH EFFECT, BLURRED IMAGE
17.2.35 PRINTER 4-COLOR: BACK MARKING
17.2.36 PRINTER 4-COLOR: UNEVEN IMAGE
18. IC PROTECTOR
18.1 OUTLINE
18.2 IC PROTECTOR LIST
18.2.1 MAIN BODY
18.2.2 LOWER FEEDER UNIT PF-P08
APPENDIX
19. PARTS LAYOUT DRAWING
19.1 MAIN BODY
19.2 ADF
19.3 LOWER FEEDER UNIT (OPTION)
20. CONNECTOR LAYOUT DRAWING
20.1 PRINTER CONTROL BOARD (PRCB)
20.2 MFP BOARD (MFPB)
20.3 FAX BOARD (FAXB)
20.4 PC CONTROL BOARD (PCCB)
20.5 DF CONTROL BOARD (DFCB)
21. CONNECTOR LAYOUT DRAWING
22. TIMING CHART
22.1 ADF

LOWER FEEDER UNIT
OUTLINE
1. PRODUCT SPECIFICATIONS
MAINTENANCE
2. PERIODICAL MAINTENANCE PROCEDURE
2.1 FEED SECTION
2.1.1 REPLACING THE TRAY3 FEED ROLLER/TRAY4 FEED ROLLER
3. OTHER MAINTENANCE ITEM
3.1 ITEMS NOT ALLOWED TO BE DISASSEMBLED AND ADJUSTED
3.2 DISASSEMBLY/REASSEMBLY PARTS LIST
3.2.1 CLEANING PARTS LIST
3.3 DISASSEMBLY/REASSEMBLY PROCEDURE
3.3.1 REAR COVER
3.3.2 REAR SHEET METAL COVER
3.3.3 LOWER FEEDER UNIT
3.3.4 PC CONTROL BOARD (PCCB)
3.3.5 MEDIA FEED MOTOR (M1)
3.3.6 MEDIA FEED CLUTCH (CL1)
3.3.7 CONVEYANCE CLUTCH (CL2)
3.4 CLEANING PROCEDURE
3.4.1 TRAY3 FEED ROLLER / TRAY4 FEED ROLLER
3.4.2 CONVEYANCE ROLLER
ADJUSTMENT/SETTING
4. HOW TO USE THE ADJUSTMENT SECTION
5. MECHANICAL ADJUSTMENT
5.1 REGISTRATION ADJUSTMENT

Number of pages: 336.